EDD Money Network Card never arrived but certification due - where will payments go?

Don't worry - your money won't disappear! The funds will be held in your EDD account until your Money Network card is activated. You should absolutely continue to certify on time, otherwise you risk delaying your payments further or potentially being disqualified for late certification. For the card issue, call the Money Network directly at 1-866-320-8699 to check on your card status or request a replacement. Sometimes they're sent but get lost in the mail. The Money Network is separate from EDD, which is why EDD hasn't been helpful.

same thing happened 2 me last year!! so annoying!!! i certified 4 weeks b4 i got my card. when the card finally showed up, all the money was on it. just keep certifying!

This is why the EDD system is COMPLETELY BROKEN!!!! I went through the EXACT same thing in December. Waited 3+ months for my card while bills piled up. Called hundreds of times and nobody helped. They can't even handle sending plastic cards correctly, how are they supposed to manage billions in benefits??? BTW - when my card finally arrived, the activation number didn't even work for two days. I had to call Money Network's separate customer service line to get it working. Just prepare yourself for more frustration ahead.

After months of fighting with the EDD phone system and never getting through, I finally used Claimyr to connect with an actual EDD rep about my missing card situation. It got me through to an agent in about 20 minutes instead of spending days redialing. Their video shows how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km The EDD rep was able to verify my card was actually sent to an old address (even though I'd updated my info), and they helped expedite a replacement. The website is claimyr.com if you're desperate to talk to someone who can actually check your specific card status in the system.

im confused... arent we still supposed to get Bank of America cards?? i thought money network was a scam?? my cousin got a edd BoA card last year??

Have you checked if your address is correct in your UI Online account? When I was waiting for my card, I discovered that even though I had updated my address when I filed my claim, the system somehow reverted to my old address for the card mailing. Log into UI Online and verify your contact information. If it's incorrect, update it immediately and then call Money Network to request a new card to the correct address. Also, you can check if your payments have been issued by looking at your payment history in UI Online. If they show as 'paid,' the money is just waiting for you to activate a card.

My husband just went through this last month. He finally got his Money Network card after calling their direct number (not EDD) and requesting an expedited replacement card. Cost an extra $10 but was worth it to get the card in 3 business days instead of waiting who knows how long. Just make sure you've certified for all your weeks because the money will be there once you activate the card.

One more important thing to know - once you do get your card, you can transfer the funds to your personal bank account through the Money Network app or website. You don't have to use the card for purchases if you don't want to. Just be aware there's a daily transfer limit (I think around $1000-1500). Some people miss this option and think they can only use the card directly, but direct transfer to your bank is much more convenient and secure.

update us when u get ur card!! im curious how long it takes lol