Money Network card issues - success stories for getting EDD funds released?

same boat. 3 weeks no $$$. called evryone. NOTHING.

I had this exact problem and finally got it resolved last week. The key is making sure your address is EXACTLY the same in both your EDD account and your Money Network account - even small differences can cause holds. I had an 'Apt' vs '#' difference that took forever to spot. After fixing that, I called EDD directly (not Money Network) and explained the situation. The agent was able to release the payment within 48 hours. Make sure you have your EDD customer account number AND your Money Network card number ready when you call.

I had nightmares with this stupid card!!! Money Network is THE WORST and everythng they tell you is wrong!!! My funds were "pending" for 22 days while my rent was due and electricity almost got shut off. I cried every single day. What finally worked was going to an actual BANK that accepts Money Network withdrawals (Wells Fargo in my case) and talking to a manager in person. They called some special number and verified my identity again, then suddenly my funds appeared 4 hours later. The EDD website never mentions this option anywhere!!! Try this before you waste weeks like I did. The whole system is designed to make us give up.

There's actually a specific process to follow when your funds aren't appearing on your Money Network card. The issue is often related to one of three things: 1. Identity verification mismatch between EDD and Money Network systems 2. Payment stuck in the transfer process from EDD to Money Network 3. A fraud hold automatically placed on first-time transfers To resolve this: 1. First, verify your payment shows as 'paid' in UI Online (not just 'pending') 2. Call Money Network directly at 1-888-253-0137 and request a 'payment trace' (use those exact words) 3. If Money Network confirms the issue is on EDD's side, you need to speak with an EDD representative who can manually release the payment For getting through to EDD, I'd recommend Claimyr (claimyr.com). They helped me connect with an EDD representative after weeks of failed attempts. Their system gets you through the phone maze and puts you on the callback list. You can see how it works in their demo video: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Once you speak with an EDD rep, ask them to verify the payment status and request a manual release to your Money Network account. They may need to generate a new payment if the original one is truly stuck.

I had something similar happen where my money was stuck for 12 days. Calling Money Network was useless - they just kept saying it was EDD's problem. Calling EDD was impossible until I figured out the trick - call EXACTLY at 8:01am when they open (not 8:00, their system isn't ready). I got through on my second try and they fixed it that day. The EDD rep told me there's been a HUGE backlog of issues with the Money Network transition and they're completely overwhelmed. They had to manually enter something in their system to push my payment through. Also make sure your Money Network card is fully activated including setting up the online account. Mine wasn't showing funds because I hadn't completed the full setup process.

just went thru this last week!!! they NEVER tell you that your first payment might get delayed for 'security verification' or whatever reason they make up. once you get past the first payment it works better but still has problems i ended up doing a direct deposit setup instead of using the card. go to your Money Network account online and look for direct deposit setup. takes like 5 business days to switch but after that my payments hit my regular bank account with no issues

My roomate had this problem too and what worked was something weird - he had to change his email password on his EDD account and then do the 2-factor verification again. No idea why but the money showed up like 6 hours later. Might be worth a try.

Just a follow-up since my earlier solution worked for you - after you get this resolved, I STRONGLY recommend setting up direct deposit through the Money Network portal rather than using the card. It takes about 5-7 business days to process the change, but then your funds go straight to your regular bank account rather than dealing with the card. Also, document EVERYTHING. Take screenshots of your UI Online payment history showing 'paid' status, note the times/dates you call Money Network, and get the names of any representatives you speak with. This documentation can be crucial if you need to escalate your case.