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I just had my second EDD interview last week and wanted to share my experience to hopefully help ease some anxiety for others going through this! My situation was pretty similar to many mentioned here - first interview went fine about 3 weeks prior, then got the dreaded second interview notice. I was convinced something was wrong, especially since the notice just said "eligibility determination" with no specifics. Turns out it was purely routine verification. The interviewer explained upfront that they're now doing more thorough reviews on all claims as part of enhanced fraud prevention measures. She just needed to verify a few dates and clarify some details about my work search activities. The whole thing took maybe 15 minutes compared to my 45-minute first interview. A few things that really helped me prepare: - I wrote down everything I could remember from the first interview to stay consistent - Had all documentation organized and easily accessible (emails, pay stubs, resignation letter, etc.) - Made sure I was in a quiet place with good phone reception The interviewer was actually very professional and put me at ease right away by explaining what they needed to verify. Since my payments had continued throughout the process, there were no surprises or red flags. To anyone waiting for their second interview - try not to stress too much! Based on all the experiences shared in this thread, it really seems like this is just their new standard operating procedure rather than a sign of problems with your claim. Just be honest, stay consistent, and have your documentation ready. You've got this! And thank you to everyone who shared their stories here - this thread was a huge help when I was panicking about my own situation!
@Sean O'Donnell Thanks so much for sharing your recent experience! It's really helpful to hear from someone who literally just went through this last week. A 15-minute interview focused on routine verification sounds so much more manageable than what I was imagining in my head. Your point about the interviewer explaining upfront what they needed to verify is really encouraging. I think a lot of my anxiety comes from not knowing what to expect, so having them be transparent about the purpose would immediately put me more at ease. I love your preparation tips too - especially writing down everything from the first interview to stay consistent. That seems like such obvious advice now, but I definitely didn't think of it when I was going through my first interview. I'm going to make sure to do that for anyone reading this who hasn't had their second interview yet. This whole thread has been such a game-changer for my stress levels. It's amazing how much better you feel when you realize this is just part of their new normal process rather than a sign that something is wrong with your claim. Thank you for adding your positive experience to the mix - it really helps reinforce that these multiple interviews are manageable and usually turn out fine!
I just went through my second EDD interview yesterday and wanted to add my experience to this incredibly helpful thread! Like so many of you, I was really anxious when I got that second interview notice about 3 weeks after my first one. My situation was wage verification - apparently there was a discrepancy between what I reported and what my employer submitted for my final pay period. The interviewer was very straightforward about it and the whole thing only took about 10 minutes once I explained the timing of my last paycheck and provided the pay stub details. What really struck me was how routine this seemed to the interviewer. She mentioned that second interviews have become much more common since they've increased their verification procedures. It's clearly not the red flag I thought it was! For anyone still waiting for their interview, I'd echo all the great advice here: - Gather ALL your documentation beforehand - Be prepared to explain dates and circumstances clearly - Stay consistent with what you said in your first interview - Don't panic if your payments are continuing - that's usually a good sign The constructive discharge discussion in this thread has been really eye-opening too. It's great that people are learning about their rights when employers make working conditions impossible. Thanks to everyone who shared their experiences here - this thread seriously saved me from weeks of unnecessary stress! Hopefully it continues to help others going through the same situation.
To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
I'm so sorry you're going through this frustrating experience with EDD! Having to pay multiple times just to get information about your missing check is absolutely ridiculous. The fact that they told you the replacement check was printed and mailed on Oct 21st but you still haven't received it after 3 weeks is unacceptable. Have you tried contacting your local assembly member's office? They often have staff dedicated to helping constituents with EDD issues and can sometimes get faster responses than calling directly. Also, you might want to file a complaint with the EDD ombudsman if you haven't already. Keep documenting everything - dates, times, who you spoke with, and what they told you. This paper trail could be important if you need to escalate further. Hang in there!
@cb53ba43b0d6 This is really solid advice! I'm dealing with similar EDD issues and didn't know about contacting assembly members for help. @26d1bb Have you tried reaching out to your local representative's office yet? I've heard they can sometimes cut through the red tape faster than going through normal EDD channels. Also seconding the documentation advice - screenshot everything, save all correspondence, and keep a detailed log. The whole system is so broken right now, but having that paper trail has helped other people I know when they had to escalate. Stay strong, this shouldn't be this hard!
I'm going through this same situation right now and this thread has been incredibly helpful! Just wanted to add that when I called EDD (after waiting on hold for 2 hours), the representative told me this "social security ownership" verification is now standard for all new claims filed after December 2024. She said it's part of their enhanced fraud prevention measures. One thing that hasn't been mentioned - if you've recently moved or your address doesn't match what's on file with Social Security Administration, you might need additional documentation. The rep suggested also including a recent bank statement or utility bill to confirm current address if there's any discrepancy. Also, pro tip: take the photos in natural daylight near a window rather than using flash or indoor lighting. The contrast comes out much better and they're less likely to reject it for poor image quality.
This is really valuable info, thank you! I had no idea this was now standard for all new claims - that explains why so many people are dealing with this suddenly. The tip about natural lighting is great too. I was planning to just use my phone's flash but I'll definitely try taking the photos by a window instead. Did the rep give you any timeline for how long the verification typically takes once they receive the documents?
I just dealt with this exact same request last month and wanted to share my experience to hopefully help others avoid the mistakes I made. Initially I was really confused by the "proof of social security ownership" language too - it's such an odd way to phrase it. I ended up calling the EDD customer service line (took forever to get through) and the rep explained that this is completely separate from the ID.me verification we all did when applying. Here's what I learned the hard way: - They want to see your PHYSICAL social security card, not just any document with your SSN on it - Take photos, don't scan - apparently their system processes photos better - Include both front and back of the card even though the back looks mostly blank - Make sure your photos are crystal clear - they rejected my first submission because one corner was slightly blurry After I resubmitted with better quality photos, it took exactly 7 business days for them to approve it and another 2 days for my payments to resume. The whole process was nerve-wracking but once you know what they actually want, it's pretty straightforward. One last tip: save copies of what you submit and take screenshots showing the upload was successful. There's no confirmation email so having your own record is important if any issues come up later.
Thank you so much for sharing your experience! This is exactly the kind of detailed info I needed. I'm definitely going to follow your advice about taking clear photos instead of scanning, and saving copies of everything I submit. The tip about taking screenshots of the successful upload is really smart too - I wouldn't have thought of that. It's reassuring to hear that once you got the photos right, the approval process was relatively quick. Did you have to do anything special to make sure the photos were "crystal clear" or just use good lighting and hold the camera steady?
This is such a common issue and it's ridiculous that EDD makes it so confusing! I went through the exact same thing a few months ago - got my Money Network card, activated it, and then waited weeks wondering where my payments were. Turns out they were still going to my old bank account the whole time because I didn't know I had to manually change the payment preference in UI Online. For anyone else reading this thread who might be dealing with the same problem: definitely check your old bank account first before panicking. Then log into UI Online, go to "Payment Preferences" and make sure you select "Debit Card" instead of "Direct Deposit." It's not automatic at all, which is super misleading. The whole system really needs better communication - they should include clear instructions with the card or at least send an email explaining the next steps. So many people get stuck in this exact situation!
Absolutely agree! I'm new here but dealing with this exact same issue right now. It's so frustrating that this seems to happen to so many people. You'd think after all these cases they would at least put a simple instruction card in with the Money Network card explaining that you need to go online and manually switch your payment preference. It would save everyone so much stress and confusion. Thanks for sharing your experience - it's reassuring to know this is a common issue with a simple solution rather than some major problem with my claim.
This exact thing happened to my neighbor last year! She was so stressed thinking EDD had stopped her payments completely. Turns out she needed to call both EDD AND Money Network to make sure everything was linked properly on both ends. Sometimes there's a disconnect between the two systems even after you change your payment preference in UI Online. If your payments are still going to your old account after you switch the preference, try calling Money Network first (way easier to get through than EDD) and ask them to verify that your SSN and claim info is properly linked to your card. They can usually tell you if there's a technical issue preventing the payments from routing correctly. Also heads up - even after you properly switch everything over, it can take 1-2 certification cycles for the change to fully take effect. The system is just painfully slow with updates!
Thanks for the additional info! That's really helpful to know about the potential disconnect between EDD and Money Network systems. I'm definitely going to call Money Network first since you mentioned they're easier to reach. It's crazy how many steps and potential failure points there are in this process. The fact that it can take 1-2 certification cycles even after everything is set up correctly is just another layer of frustration. At least knowing what to expect timeline-wise helps manage the stress a bit. Really appreciate everyone sharing their experiences here - this community is way more helpful than EDD's actual customer service!
Javier Torres
Thanks for asking this question! I was also looking for the correct mailing address. Based on what Katie shared, the address appears to be: EMPLOYMENT DEVELOPMENT DEPARTMENT PO BOX 2530 RANCHO CORDOVA, CA 95741-2530 I'd also recommend calling EDD first to confirm this is the right address for your specific situation and to ask if they have any submission options available. That way you can avoid potential delays if documents get lost in the mail. Good luck with your claim!
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Diego Mendoza
•Great advice about calling to confirm first! I just went through this process myself and found that EDD also has an portal for document submission in some cases, which can be much faster than mailing. If you do end up mailing, definitely use certified mail with tracking like Katie mentioned - I learned that the hard way when my first set of documents got lost. Also make sure to include your full name, SSN, and claim number on every page you send. The processing times can vary a lot depending on how busy they are, so submitting when possible really helps speed things up.
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Fatima Al-Rashid
Just wanted to add that I recently had to submit documents to EDD and found that the address Katie mentioned is correct for most employment verification documents. However, I'd strongly recommend checking your specific notice or correspondence from EDD first, as they sometimes provide different addresses depending on the type of documentation or your claim type. Also, if you're in a time crunch, consider faxing the documents if that option is available - I was able to mine and got confirmation much faster than waiting for mail delivery. The number should be listed on any notices you received from EDD. Make sure to keep copies of everything you send and get that tracking number like others mentioned. EDD can be really slow to process things, so having proof of delivery is essential if you need to follow up later.
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NeonNova
•This is really helpful advice! I'm new to dealing with EDD and wasn't sure about the best way to submit documents. The tip about checking the specific notice for different addresses is something I wouldn't have thought of. I'm curious - when you faxed your documents, did you get an immediate confirmation that they received them, or did you have to follow up to make sure they actually processed everything? I'm worried about documents getting lost in their system regardless of how I send them. Also, does anyone know if there's a way to check if your submitted documents have been reviewed?
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