Can't reach California Unemployment? Claimyr connects you to a live EDD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the EDD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the EDD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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To all those having trouble reaching a human at Unemployment. I just ran across this that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
This happened to me too! The silence can be nerve-wracking, but from my experience, it usually means you're in a queue waiting for the next available representative. I'd recommend staying on the line for at least 15-20 minutes if possible - sometimes it takes a while but eventually someone picks up. If the does drop, don't get discouraged. The system can be glitchy but persistence usually pays off. Good luck!
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To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
Yes, this happens sometimes! calls can start silent initially - they might be connecting you to an available representative or there could be a brief technical delay. I'd recommend staying on the line for at least 2-3 minutes before hanging up. When they do connect, a representative will usually greet you and verify your identity. If it stays completely silent for more than 5 minutes, it might be a technical issue and you may need to try calling back. Hope this helps!
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The UI Online portal is pretty much useless for tracking identity theft cases. I check mine religiously and it never shows any updates - it just keeps showing the fraudulent claim sitting there, which is super frustrating to see every time I log in. Phone calls are really the only way to get actual status updates, but even then you have to get the right department. Regular customer service reps can only see basic info, but the fraud investigators have access to the real case notes. When you call, specifically ask to be transferred to the "identity theft investigation unit" or "fraud department" - don't just accept talking to whoever picks up first. Document every call with date, time, rep name, and what they told you. It's a pain but it's the only way to stay on top of your case.
This is exactly what I needed to know! I've been checking my UI Online account constantly and getting frustrated that nothing changes. It's actually kind of traumatic seeing that fraudulent claim just sitting there with my name on it. I'll stop obsessing over the portal and focus on calling the right department. Do you have any tips for getting through to the fraud department specifically? I've been getting transferred around a lot and sometimes they just hang up on me when I explain it's identity theft.
I'm going through this nightmare right now too! Reading everyone's experiences here has been both helpful and terrifying. I filed my identity theft report with EDD three weeks ago and I'm already losing my mind with the waiting. One thing I wanted to add that I haven't seen mentioned - if you have an existing EDD account from legitimate past claims, make sure to change your password immediately and enable two-factor authentication if available. The scammer who used my info somehow got into my old account and I didn't realize it until I logged in to check the status of my fraud report. Also, for anyone dealing with this - I found it helpful to create a dedicated email folder and document everything chronologically. I have screenshots of every page, confirmation numbers from every call, and I even started recording the hold music times to track when I'm most likely to get through (seems like Tuesday mornings around 8:15 AM have been best for me). This whole situation has made me paranoid about checking my credit report daily. Has anyone else found other accounts or suspicious activity after discovering the EDD fraud? I'm worried this might just be the tip of the iceberg.
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As someone who just joined this community while dealing with my own ID.me nightmare, this entire thread has been incredibly eye-opening! I had no idea about the credit freeze issue - I've been stuck for almost 2 weeks thinking it was just bad photo quality. Reading through everyone's experiences, it's clear that ID.me's error messaging is absolutely terrible. They should just tell you "credit freeze detected" instead of making you think your documents are the problem. It's almost like they want people to give up! I'm definitely going to try the credit freeze lift + 24 hour wait approach that @Owen Devar mentioned. And @Amara Nnamani's tip about temporary 30-day lifts is brilliant - I was worried about leaving my credit permanently unprotected. Thank you @Diego Castillo for starting this discussion and especially for coming back with updates. Success stories like yours give the rest of us hope that we can actually get through this broken system. Fingers crossed I'll have my own success update to share soon!
Welcome to the community @Lydia Bailey! I'm so glad this thread is helping people - that's exactly why I wanted to share our experience. It's honestly criminal how unclear ID.me's error messages are. You're absolutely right that it feels designed to make people give up. The combination of lifting the credit freeze + waiting 24 hours before retrying really seems to be the magic formula based on what everyone's shared here. And definitely go with the temporary lift option - no need to leave yourself vulnerable longer than necessary. Keep us posted on how it goes! This thread has become such a great resource that I think we're all invested in seeing everyone get through this process successfully. You've got this! 💪
This thread is absolutely incredible! I can't believe how many people are dealing with the exact same ID.me issues. I've been lurking in this community for a while but had to create an account just to comment on this post because it's been so helpful. I'm currently stuck in ID.me hell myself - going on week 2 of document rejections. After reading through all these responses, I'm now realizing I probably have multiple issues working against me: I definitely have credit freezes with all three bureaus (thanks Equifax breach!), and I think my name might have slight variations between my EDD application and some of my documents. The fact that ID.me doesn't give clear error messages about these specific issues is honestly infuriating. Instead of saying "credit freeze detected" or "name mismatch," they just keep saying "unable to verify identity" and make you think it's about photo quality. No wonder so many people get stuck in this loop! I'm going to try the full approach that worked for @Diego Castillo: lift all credit freezes, wait 24 hours like @Owen Devar suggested, double-check all name formatting, and then resubmit. Really hoping this works because like everyone else here, bills are piling up and the stress is real. Thank you to everyone who shared their experiences and solutions - this community is a lifesaver! 🙏
Welcome to the community @Yara Khoury! Your situation sounds exactly like what so many of us have been through - it's like there's a whole hidden checklist of things that can go wrong with ID.me that they never tell you about. The combination of credit freezes AND name variations is probably a double whammy that's keeping you stuck. One thing I'd add to the approach you outlined - when you're checking the name formatting, make sure to look at exactly how your name appears on your EDD account vs your documents. Sometimes it's tiny things like whether middle initials have periods, or if Jr./Sr. suffixes are included. I've heard of people getting stuck because their driver's license said "Robert J. Smith" but their EDD application just said "Robert Smith." Also, don't feel bad about lurking until now - I think a lot of us only speak up when we're desperate! But this thread proves how valuable it is when people share their experiences. Fingers crossed the credit freeze lift works for you too. Keep us updated - we're all rooting for each other to get through this mess! 💪
Lucas Parker
I'm in almost the exact same boat - got laid off from my marketing agency job two weeks ago with severance running through the end of August, but my last actual work day was May 15th. I've been hesitating to file because I wasn't sure about the timing, but after reading through all these responses, I'm convinced I need to get my claim started immediately. It's so helpful to see that this is actually a really common scenario and that EDD is used to handling it. I've been keeping detailed records of my job search already, but I'll make sure to be even more thorough going forward. One thing that's giving me confidence is seeing how many people here successfully navigated this process - it seems like the key is just being completely honest about your severance when you certify each week. I'm definitely going to file today using May 15th as my last work day. Thanks to everyone who shared their experiences - this thread has been incredibly valuable for those of us dealing with the severance/unemployment timing confusion!
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Malik Jackson
•I'm so glad this thread helped you too! It's reassuring to know there are others in the exact same situation. I was also hesitant to file because I kept second-guessing myself about the timing, but seeing all these success stories has really given me the push I needed. The fact that so many people here went through this process smoothly makes me feel like we're overthinking it. I'm planning to file my claim today as well - it sounds like getting it in the system early is only going to help us in the long run. Best of luck with your job search! The marketing industry has been tough lately too, but at least we'll have our unemployment claims ready to go once our severance periods end.
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CyberSamurai
I'm reading through all these responses and feeling so much more confident about my situation! As someone who's been in limbo for almost a month trying to figure out the right timing, it's incredibly reassuring to see so many people who've successfully navigated this exact scenario. The consensus seems crystal clear: file immediately using my actual last work day (April 15th), be completely transparent about severance during weekly certifications, and keep detailed documentation of everything. I was really worried about making a mistake that could mess up my claim, but it sounds like EDD is well-equipped to handle severance situations and the biggest mistake would be continuing to wait. I'm going to stop overthinking this and get my claim filed today. Thank you all for sharing your experiences - this community has been a lifesaver for understanding what felt like an impossibly confusing process!
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Sean O'Donnell
•I'm so glad you found all the advice helpful! It really is reassuring when you see that so many people have been through the exact same situation successfully. I was in the same boat of overthinking everything and worrying about messing something up, but the community here really helped me realize that filing early is always the safer choice. The fact that EDD is used to handling severance cases makes the whole process way less intimidating than it initially seemed. You've got this - just get that claim started and then you can focus on your job search knowing that your unemployment benefits will be ready to kick in as soon as your severance ends. Good luck with everything!
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