Can't reach California Disability? Claimyr connects you to a live EDD agent in minutes.
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Using Claimyr will:
- Connect you to a human agent at the EDD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
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- Give you free callbacks if the EDD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I just went through this same process last month! In addition to the great advice from @Ravi Malhotra, I'd suggest trying to call during their less busy hours - I had luck around 2-3 PM on weekdays. Also, make sure you have your case number ready when you call, it speeds things up a lot. The whole process took about 10 days for me once I got through to someone. Don't give up, you'll get it sorted! 💪
Thanks for the tip about calling in the afternoon! I never would have thought of that timing. Just curious - did you have to resubmit any documents when you made your correction, or were they able to just update it over the phone?
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I'm a new mom who just went through a very similar situation last month! I accidentally filed PFL while still on SDI for postpartum recovery (not a C-section, but still disability leave) and it was absolutely terrifying when my payments stopped. Here's what worked for me after reading posts like this one: I used the Claimyr service that others mentioned - it really does work! I was skeptical too but got connected to an EDD agent in about 20 minutes after failing to get through on my own for 3 weeks. The key things that helped: 1. Called at exactly 8:00 AM using their service 2. Had ALL my paperwork ready - original DE 2501 form, both claim numbers, dates everything happened 3. Used the exact language someone suggested: asked to "cancel the erroneously filed PFL claim and reinstate my SDI claim with retroactive benefits" 4. Asked for a tier 2 specialist immediately 5. Got the agent's ID number and a confirmation number The whole call took about 45 minutes but they fixed everything that day! My SDI was reactivated within 48 hours and I received my backpay (about 5 weeks worth) within 10 business days. The agent told me this happens ALL the time with new parents because the forms are so confusing when you're sleep-deprived. Don't beat yourself up - this is EDD's fault for having such a terrible system design. You WILL get through this and you WILL get your money back. Your situation is completely fixable since you have the medical documentation. Hang in there mama - the stress is awful but there's light at the end of the tunnel! 💙
@Anastasia Kozlov Thank you SO much for sharing your success story! This gives me so much hope and confidence that I can get through this nightmare. It s'incredibly reassuring to hear from someone who went through almost the exact same situation and got it resolved with full backpay. Your step-by-step breakdown is perfect - I m'going to follow your approach exactly. Having the confirmation that Claimyr really works is huge, and knowing that the whole process took 45 minutes once connected makes it feel so much more manageable. I m'definitely going to call at exactly 8:00 AM and have everything organized beforehand. The fact that the EDD agent told you this happens ALL "the time is" both frustrating why (don t'they fix their confusing forms?! and) comforting at (least I m'not the only one .)You re'absolutely right that this is EDD s'fault for terrible system design, especially for sleep-deprived new parents trying to navigate complex paperwork. Getting your backpay within 10 business days is amazing - that gives me realistic expectations for timing. Thank you for the encouragement and for taking the time to share such detailed, actionable advice. I m'going to get through this! 💙
I'm so sorry you're dealing with this incredibly stressful situation while recovering from a C-section and caring for a newborn - that sounds absolutely overwhelming! Reading through all the helpful responses here, it's clear that this PFL/SDI mix-up happens way more often than it should, which really highlights how broken the EDD system is. As someone who's been following disability benefit issues for a while, I want to emphasize a few key points that might help: 1. Your situation is definitely fixable since you have clear medical documentation showing you were still disabled when the PFL was mistakenly filed 2. The Claimyr service that multiple people mentioned seems to be your best bet for actually reaching a human - the success stories here are really encouraging 3. Make sure to use the specific language about "reinstating" rather than starting a new claim to avoid losing more time and money I'm really impressed by how supportive this community has been with concrete, actionable advice. The detailed responses from people who work in HR, disability advocacy, and those who've been through similar situations provide such a comprehensive roadmap for getting this resolved. Please don't give up - you absolutely deserve those benefits and backpay. The system failed YOU with confusing forms and terrible customer service. I'll be watching for your update and hoping you get through to someone soon who can fix this mess once and for all. You've got this! 💪
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This thread has been incredibly helpful! I'm currently waiting for my SDI approval and had no idea about some of these details. The information about the bi-weekly payment schedule, potential certification requirements, and especially the direct deposit setup is exactly what I needed to know. I'm also grateful for the heads up about the tax implications - I definitely wouldn't have thought about keeping records for the 1099-G. One question I have: if there are any delays or issues with payments, is it better to try calling EDD directly or use the SDI Online account to troubleshoot first? I've heard mixed experiences about reaching EDD by phone, but I want to know the most efficient way to resolve problems if they come up during my claim period.
Great question about troubleshooting payment issues! From what I've seen in this community, it's usually best to start with your SDI Online account first - you can check your claim status, payment history, and see if there are any pending actions needed on your end. The online account will often show specific reasons for delays (like missing forms or address issues). If everything looks correct online but you're still having problems, then calling becomes necessary. As someone mentioned earlier, services like Claimyr can help you actually get through to a human at EDD without spending hours on hold. The key is to exhaust the self-service options first since they're available 24/7, then escalate to phone support if the online tools don't resolve your issue.
This entire discussion has been so enlightening! I'm currently in week 2 of my SDI claim and was getting anxious about when my next payment would arrive. Seeing everyone's experiences with the bi-weekly schedule gives me confidence that my payment should hit around the expected date. One thing I'd like to add for anyone new to this process - make sure to keep your contact information updated in your SDI Online account. I almost missed an important notice because they had an old email address on file. Also, if you're like me and tend to overthink things, setting up those text notifications that Giovanni mentioned is a game-changer for peace of mind. The community support here is incredible - it's so much better than trying to decode the official EDD language on your own. Thanks to everyone for sharing your real-world experiences!
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Hey @Victoria Scott! I just went through this exact same situation about 2 months ago and totally feel your stress about missing payments. Here's what worked for me: I called 1-800-300-5616 right at 8:00 AM on a Wednesday morning (took about 12 redial attempts to get past busy signals). The wait was around 2 hours, but I put it on speaker and did chores while waiting. When I finally got through, the rep was super professional and the actual update took less than 10 minutes. Make sure you have your new routing number, account number, and SSN ready to go. One thing that caught me off guard - they asked me to verify the exact spelling of my name as it appears on the new bank account, so double-check that matches your EDD records beforehand. They processed a small test deposit within 3 days, then my regular payment went to the new account about a week later. The whole process took about 10 business days total. It's definitely a pain but totally manageable! Pro tip: don't close your old account until you see at least one successful deposit in the new one. You've got this! 💪
@Quinn Herbert This is such a comprehensive breakdown - thank you! I m'definitely feeling more confident about tackling this now. The detail about verifying the exact spelling of your name is so important and something I wouldn t'have thought to check beforehand. I m'curious - when they did the test deposit, did they notify you somehow or did you just have to keep checking your account? Also really appreciate the timeline breakdown. Knowing it took about 10 business days total helps me plan around when to expect everything to be fully switched over. The tip about not closing the old account is clutch - seems like that s'a common thread from everyone who s'been through this! 🙏
Hey @Victoria Scott! I literally just finished this process last week and wanted to share what finally worked for me after multiple failed attempts. I called 1-800-300-5616 at exactly 8:00 AM on a Thursday morning (avoiding Mondays which seem to be the worst). It took about 18 redial attempts to get past the busy signal, but once I got into the queue, I waited about 1.5 hours on hold. The actual update was super quick - maybe 5 minutes once I got a rep on the line. Here's what I had ready: my SSN, new routing/account numbers written down clearly, and I made sure the name on my new account matched exactly what EDD has on file (including middle initial). The rep was actually really patient and helpful, walked me through everything step by step, and even repeated my new info back to me for confirmation. They told me to expect 7-10 business days for processing, and sure enough, I got the tiny test deposit after 4 days and my first real payment hit the new account exactly 9 business days later. One thing I learned the hard way - keep that old account open until you see at least two successful deposits in the new one! The stress was totally worth it though. You'll get through this! 🙌
Javier Torres
I had the exact same issue last month! Turns out my employer hadn't submitted the complete wage verification forms. I had to call HR and make sure they resubmitted everything properly. Once they did, it took about 2 weeks for the rest of my payments to come through. Definitely worth checking with your employer first before spending hours on hold with EDD. Also, keep all your documentation - I had to provide proof of my leave dates multiple times. Hope this helps!
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Fatima Al-Farsi
•Thank you so much for sharing your experience! This is really helpful. I'm going to contact my HR department first thing Monday morning to check on the wage verification forms. Two weeks seems reasonable to wait once everything is properly submitted. Did you have to do anything special to track the resubmission, or did HR handle everything on their end?
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Alexander Evans
I went through something similar earlier this year! In my case, it was because there was a discrepancy in my leave start date between what I reported and what my doctor's certification stated. Even though it was just a one-day difference, it caused the system to only process payment for the overlapping period. I had to get my doctor to submit a corrected form with the exact dates, and then it took about 3-4 weeks for the additional payments to process. Check your medical certification forms carefully - sometimes the smallest date errors can cause these issues. Also, when you do get through to someone, ask specifically about "benefit period discrepancies" - that's the magic phrase that helped me get answers faster!
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Andre Dupont
•This is exactly what I needed to hear! I just checked my paperwork and you're absolutely right - there's a one-day discrepancy between my leave start date and what's on the doctor's form. I had no idea such a small difference could cause this big of a problem. I'm going to contact my doctor's office tomorrow to get a corrected certification submitted. Thank you so much for the tip about using "benefit period discrepancies" when I call - that could save me a lot of time! Did you have to pay anything to get the corrected form from your doctor?
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