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I'm dealing with something similar! My payment period dropped from 14 to 10 days last week with zero explanation. What's really frustrating is that when I tried to call EDD, I was on hold for 3+ hours before the line just disconnected. Has anyone found a reliable way to get through to someone who can actually explain these changes? I'm worried this might affect my future payments too.
I feel your pain! The same thing happened to me - payment period suddenly dropped and no one to explain why. Have you tried using one of those auto-dialer services that others mentioned? I'm hesitant about paying for it but might be worth it to avoid those 3+ hour holds that lead nowhere. Also, maybe try calling right when they open? I've heard you have better luck getting through early in the morning.
This exact thing happened to me about 3 weeks ago! My payment period randomly dropped from 14 to 11 days and I was so confused. After reading through all these comments, I think @Sofรญa Rodrรญguez is right about it being a system glitch. I ended up having to call multiple times over several days before I finally got through to someone. The rep told me it was indeed a processing error and they were able to correct it, but it took about 2 weeks for the adjustment to show up in my account. For the missing receipt, check your account messages section online - mine showed up there instead of my email for some reason. Also, definitely keep calling even though it's frustrating. I found that calling right at 8am when they open gave me the best chance of getting through. Don't give up! You're entitled to the correct payment period and they need to fix this for you.
This is super frustrating but unfortunately pretty common with EDD. I went through something similar last year where I was approved for 12 days but only got paid for 8. Here's what worked for me: First, grab all your documentation - your doctor's note, any approval letters, and screenshots of your online account showing the approved days vs. what you were paid for. Then try the secure messaging system in your online portal before calling. Be very specific: "I was approved for disability benefits from [start date] to [end date] (14 days total) but only received payment for 9 days. My claim number is [X] and my doctor's certification is on file through [date next year]." If that doesn't work within a week or two, you can file a formal appeal. It sounds scary but it's actually pretty straightforward through their online system. The good news is that when they do fix it, they'll backpay you for the missing days with interest. It just takes persistence. Don't let them shortchange you - you earned those benefits! Keep us posted on how it goes. Rooting for you! ๐ช
This is such a comprehensive guide - thank you! I'm dealing with a similar situation right now and it's good to know there's actually a structured way to approach this. The part about getting backpay with interest is especially encouraging. I had no idea they paid interest on delayed payments! Going to start with the secure messaging approach you mentioned since it seems like the most efficient first step. Really appreciate you taking the time to lay out the whole process step by step.
I'm going through the exact same thing right now! Was approved for 10 days but only got paid for 7. Reading through all these responses is super helpful - sounds like this is unfortunately pretty common with EDD. I'm definitely going to try the secure messaging route first since multiple people mentioned it worked for them. Has anyone had luck with the weekend vs weekday issue that Emma mentioned? I'm wondering if that might be what happened in my case too since my approved period included a weekend. Thanks for posting this question - at least now I know I'm not alone in dealing with this mess!
@Ava Martinez You re'definitely not alone! I m'new here but seeing all these similar stories is both frustrating and reassuring. The weekend vs weekday thing that @Emma Wilson mentioned really caught my attention too - that could explain a lot of these payment discrepancies. It seems like EDD s system'might have some weird quirks in how it calculates consecutive days. I m bookmarking'this thread because there s so'much good advice here. Really hoping the secure messaging approach works for both of us! Keep me posted on how it goes for you.
I'm so sorry you're dealing with this stress on top of your mental health struggles. I went through a similar situation with my bipolar disorder claim extension about 6 months ago, and the combination of EDD bureaucracy and an uncooperative psychiatrist nearly sent me into a complete breakdown. Here's what finally worked for me: **Getting the form:** I had success using the SDI Online portal - log in and check under both "Forms" and "Correspondence" sections. Sometimes the DE 2525XX appears in unexpected places. If that doesn't work, calling at exactly 8:01 AM (not 8:00 - everyone calls then) gave me better luck. **Doctor cooperation:** What changed everything was printing out the EDD provider fee schedule showing they can bill $85 for form completion. I also brought my laptop to my appointment and offered to type while they dictated their responses. This cut the "paperwork burden" down to just answering questions verbally. **Backup plan:** If your psychiatrist continues being difficult, ask them for a simple letter on their letterhead stating your diagnosis, current symptoms, treatment plan, and that you remain unable to work. EDD often accepts these for mental health claims, especially if the letter is detailed about functional limitations. **Timeline:** Submit everything 2+ weeks early if possible. Mental health extensions seem to take longer to process than physical disability claims. The system is absolutely broken for people with mental health conditions. Don't let them make you feel like you're asking for too much - you paid into this system and deserve support while recovering. You've got this! The community here has your back. ๐
Thank you so much for sharing your experience with bipolar disorder - it really helps to hear from someone who understands how mental health conditions make dealing with EDD even more challenging. The timing tip about calling at 8:01 AM instead of 8:00 is genius! I never would have thought about that but it makes perfect sense that everyone probably calls right at opening. I love the idea of bringing a laptop to type while my psychiatrist dictates responses. That's such a smart way to make it feel less burdensome for them while still getting everything documented properly. My typing is much faster than their handwriting anyway, so this could actually speed up the whole process. The backup letter option gives me so much peace of mind too. Knowing that there's an alternative if the official form becomes impossible helps reduce my anxiety about the whole situation. I'm going to ask about both options at my appointment next week. Your point about mental health extensions taking longer to process is really important - I hadn't considered that but it makes sense given the complexity of psychiatric evaluations versus physical injuries. I'll definitely aim for submitting everything 2+ weeks early to avoid any gaps. Thank you for the encouragement and for emphasizing that we deserve this support. Sometimes when you're struggling mentally, it's easy to internalize the system's barriers and feel like you're being a burden, but you're right - we paid into this system and have every right to these benefits while we recover. ๐
I'm currently going through my first SDI extension for anxiety and panic disorder, and reading through everyone's experiences here has been both reassuring and eye-opening. The whole process feels so unnecessarily complicated when you're already struggling with mental health issues. A few things I've learned that might add to the great advice already shared: **Alternative contact method:** If calling EDD at 8:00/8:01 AM doesn't work, try using their callback feature if it's available. You can request a callback and they'll call you when an agent is free - this saved my sanity because waiting on hold was triggering my anxiety attacks. **Doctor communication tip:** I found it helpful to email my psychiatrist's office a summary of what forms I needed and why, along with the EDD provider information, BEFORE my appointment. This gave them time to review everything and come prepared rather than being caught off guard during the visit. **Mental health specific consideration:** For those of us with mental health conditions, it might be worth asking your doctor to be extra detailed about functional limitations in their assessment. Things like concentration difficulties, social anxiety, panic attacks, etc. that might not be obvious but directly impact work ability. The support in this community has been incredible to read through. It's so validating to know others understand how overwhelming this process becomes when you're already dealing with mental health challenges. We shouldn't have to fight this hard for benefits we've earned, but at least we can help each other navigate the maze. Hang in there everyone - your recovery matters more than their bureaucracy! ๐
The callback feature tip is amazing - I had no idea EDD offered that! My anxiety spikes so badly when I'm on hold for long periods, especially when I can hear that awful hold music. Being able to request a callback instead of sitting there for hours would be such a relief. Your point about emailing the psychiatrist's office beforehand is really smart too. I've been dreading just showing up to my appointment with forms and hoping for the best, but giving them advance notice would definitely help the whole interaction go more smoothly. They'll have time to mentally prepare instead of feeling ambushed. The functional limitations detail is so important for mental health claims. I struggle with concentration, decision-making, and even basic task completion when my depression is bad, but I never thought about how to articulate those work-related impacts clearly. Having my doctor spell out these specific limitations could really strengthen my extension request. Thank you for adding these helpful insights to an already incredibly supportive thread. It's such a relief to find a community that understands how much harder this process becomes when you're dealing with mental health challenges. Reading everyone's experiences has transformed my panic into a manageable action plan! ๐
have u tried sacrificing a goat to the SDI gods? heard that speeds things up ๐๐ฎ
Instructions unclear. Sacrificed my bank account instead. Still no payment. ๐ญ
Hey Haley! I just went through this same process last month. For me, the direct deposit took about 10 business days to show up after my claim was approved. You won't get a text notification, but you should get an email confirmation once the payment is processed. I'd recommend checking your SDI online account every few days - that's usually where you'll see updates first. Also make sure your banking info is correct in the system (like Ali mentioned) because that's a common holdup. Hang in there, it's frustrating but it will come through!
Thanks for sharing your experience! 10 business days sounds reasonable. Did you have to do anything special to get the email confirmation, or did it just come automatically? I'm paranoid about missing notifications.
Diego Chavez
This is such a common issue and it's infuriating! I went through something similar last month. One thing that helped me was creating a timeline document with all the dates - when payments stopped, when you actually returned to work, when docs were submitted, etc. Then I included screenshots from my online account showing all the submitted paperwork. When I finally got through to someone (took forever), having everything organized like that made the call way more productive. They could see exactly what went wrong and fixed it within a few days. Also, if you have any confirmation emails or numbers from when you submitted the docs, save those too. The system glitches are real and having proof that you did everything right is your best defense. Hang in there! ๐ช
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Saanvi Krishnaswami
โขThis is exactly what I needed to hear! Creating a timeline document is such a smart idea - I wish I had thought of that earlier. I do have some confirmation emails from when I submitted everything, so I'll definitely include those. It's so frustrating that we have to jump through all these hoops for their system errors, but at least there's a path forward. Thanks for the encouragement and practical advice! ๐
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Zainab Ismail
I'm dealing with something really similar right now! My payments also stopped before I actually went back to work, and it's been such a nightmare trying to get anyone on the phone. Reading through all these responses is actually giving me hope though - especially the assembly member suggestion and the timeline document idea. It's crazy how many of us are going through the exact same system glitch. @Skylar Neal, definitely try that assembly member route that @Leo McDonald mentioned - seems like that's been the most successful approach for people. And document everything with screenshots like others have said! We shouldn't have to become experts at navigating broken government systems, but here we are. Solidarity! ๐คโ
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