EDD SDI denied: ID verification issues, can't access online system or get mail. Phone number changed. Help!

Abigail Spencer · 2024-08-23T03:11:27.082Z

I applied for disability insurance last month and got denied because they said I didn't provide verification of my identity. I can't access the online EDD disability system because of ID.me issues. I haven't received any mail to verify my identity either. I need to get something mailed to me or access to the online system. My phone number changed recently too. What should I do? This is so frustrating!