EDD SDI identity verification confusion - asked to verify again after submitting all documents

I found a way to solve disability identity verification issues, watch this: https://www.youtube.com/watch?v=ONDdYWRE5us

Unpopular opinion: maybe try going to the office in person if you can? I know it's a pain, but sometimes face-to-face works better than all this phone and mail nonsense.

I swear, dealing with disability is like playing a game where they keep changing the rules and don't tell you. Anyone else feel like they're just throwing darts blindfolded trying to figure this out? 🎯😵‍💫

Am I the only one who thinks its ridiculous that we have to jump through all these hoops just to get help when we need it? The system is broken af 💯

Update: I called them using the advice here. The agent said they never received my original documents! Even though I sent them certified mail. Now I have to send everything again. This is so frustrating. 😫

Ugh, the bureaucracy is real 🙄 I swear they just send out these letters randomly to make us jump through hoops. It's like they don't even look at what we've already submitted.

This whole system is a joke. I've been trying to get my disability approved for 6 months now. Every time I think I'm making progress, they throw another curveball. It's like they're trying to wear us down so we'll just give up. 😤

have you tried faxing your documents? sometimes that works better than mailing them. just a thought.

hey OP, just curious - how long did it take for you to get that letter after you sent in your docs? I'm still waiting to hear back and getting nervous...

Has anyone tried the online portal? I heard they updated it recently. Might be worth a shot instead of dealing with snail mail and phone calls.

Bruh, I feel your pain. It's like they're playing hot potato with our lives. Stay strong, king 👑 We're all in this struggle together.

pro tip: scan all ur documents and keep them in a folder on ur phone. makes it way easier to resend or show proof if they pull this bs again

This happened to me too! It's so frustrating. I think their system is messed up or something. I had to call them and explain that I already sent everything in. They told me it was a 'system error' and that they'd update my file. Maybe try calling and see if that helps?

Here's what you need to do: 1. Don't panic! This happens more often than you'd think. 2. Gather all your documents again (license, bill, birth certificate, SS card). 3. Call them ASAP and explain the situation calmly. 4. Ask why you're being asked to verify again despite submitting everything. 5. Take notes during the call and get the agent's name. 6. If they ask you to resend, do it via certified mail so you have proof. 7. Follow up in a week if you don't hear back. Remember, persistence is key. Don't let them give you the runaround. Good luck!

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

lol welcome to the wonderful world of government efficiency 🎉 where your documents disappear into the void and common sense goes to die

Ugh, this is so relatable! The exact same thing happened to me last month. I sent everything in certified mail with tracking, and then got another verification letter like they never received anything. When I called, they said there was a "processing delay" and my documents were "still being reviewed" even though it had been weeks. It's like they have no communication between departments. Definitely call them and be persistent - sometimes you have to explain the same thing to 3 different people before someone actually looks at your file properly. So frustrating when you're already dealing with being unable to work! 😔

This is so frustrating but unfortunately super common! I went through something similar last year. Here's what I learned: when you call, ask them to check if your documents were scanned into their system properly. Sometimes they receive them but there's a scanning error or they get misfiled. Also ask for the specific reason code for why verification is needed again - sometimes it's just an automated letter that went out by mistake. If they truly don't have your docs, definitely send them again but consider using both certified mail AND their online portal if available. Keep copies of everything and document every phone call (date, time, agent name, what they told you). The whole system is a mess but persistence usually pays off eventually. Hang in there! 💪