TWC requesting ID verification AGAIN after approval - will payments continue?

This happens sometimes when their automated system flags something. I had the same thing happen in August when they did a random verification sweep. The good news is that your payments SHOULD continue while they verify your documents, as long as you submitted them by the deadline. Since you've already been approved and received a payment, they typically don't pause benefits unless they find an actual problem.

Oh that's a relief! Do you know how long the review took for you? I'm just nervous they'll find some tiny issue with my documents.

omg this literally just happened to me too!! got my first 2 payments then boom - another id check. so annoying

Did your payments keep coming while you waited? That's my biggest concern right now.

yep! i still got paid on time while they were checking. took like 10 days total

YOU'RE ACTUALLY LUCKY THEY TOLD YOU! My benefits got FROZEN for three weeks because of some \

That's terrifying! Did you ever get back-payments for the weeks they froze your account?

Yes but only after HOURS wasted on the phone and threatening to contact my state rep!! Make sure you keep requesting payments every two weeks even if they're pending the verification.

This happened to my brother back in October. His payments got delayed by like 3 weeks. I think it depends on your specific case though.

It does vary by case. If it's just a routine verification, payments usually continue. If they suspect potential identity theft or fraud, they might pause payments until verification is complete. Best practice is to keep submitting payment requests on schedule regardless.

I went through this exact same situation last month. Don't panic! It's actually quite common and is part of TWC's fraud prevention measures. They do random ID verifications periodically, especially if there's anything unusual about your claim (like logging in from a different device or address).\n\nHere's what you need to know:\n1. Keep requesting payments as scheduled - don't miss your request days!\n2. For most people, payments continue during this review period\n3. The review typically takes 7-14 business days\n4. Make sure the documents you uploaded are clearly legible\n5. Call TWC if it's not resolved in 2 weeks\n\nOne tip: check your Correspondence Inbox daily for any additional requests. Sometimes they need more specific documents but don't send a physical letter.

Thank you so much for the detailed response! That makes me feel a lot better. I'll definitely keep checking my inbox and continue requesting payments on schedule.

If you're concerned about getting through to TWC if there are issues, I'd recommend trying Claimyr (claimyr.com). After struggling with busy signals for days when my identity verification was stuck, I used their service and got through to a TWC agent in about 20 minutes. They have a video demo that shows how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh\n\nThe agent was able to tell me exactly what was happening with my double verification and confirmed my payments would continue. Sometimes getting actual confirmation from TWC is worth it for peace of mind.

I hadn't heard of this service before. I might try it if I don't see movement on my account by the end of the week. Did you find out why they needed to verify your ID twice?

In my case, it was because I had requested payments from a different IP address (was at my parent's house) which triggered an automatic security check. The agent was able to expedite my verification once I got through.

wait is this diffrent from the quarterly review? i get letters every 3 months asking for my income info but nothing about ID stuff.

Yes, this is different from the quarterly reviews. Quarterly reviews are about continuing to verify your eligibility based on income/work search activities. The ID verification the original poster is talking about is specifically to confirm their identity, usually as a fraud prevention measure.

oh ok thx for clearing that up. twc has so many different types of reviews its confusing

Just following up - did your payment requests go through? Was there any update on the verification status?

Yes! Wanted to update everyone. My payment request went through normally yesterday even though the ID verification is still showing as