Need to contact both PFL and EDD for disability claim update - any tips?

I found a way to solve contacting EDD and PFL departments, watch this: https://www.youtube.com/watch?v=mDJaUFDeGUE

Ugh, good luck with that. I've been trying to get through to EDD for weeks now. It's like they don't want us to actually talk to anyone 🙄

I actually found a way to get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Unfortunately, you'll need to contact Paid Family Leave and EDD separately. They're different departments and don't have access to each other's systems. Here's what I'd recommend: 1. Call Paid Family Leave first thing in the morning 2. Once that's done, immediately call EDD 3. Be prepared with all your info for both calls 4. If you can't get through, keep trying different times of day It's a pain, but persistence is key. Good luck!

have you tried the online portal? sometimes you can get updates there without having to call

I feel your pain, OP. The whole system is a joke. I've been trying to get an update on my claim for MONTHS. It's like they want us to give up 😡

Pro tip: if you have a complex case involving both PFL and EDD, try to get a case worker assigned. They can sometimes coordinate between departments. It's not easy, but it can save you a lot of headaches in the long run.

lol good luck. edd is a black hole where claims go to die 💀

Has anyone had any luck with the callback feature on the EDD website? I've been waiting for days and still no call...

Friendly reminder to everyone: be nice to the agents when you do get through! They're dealing with a broken system too. A little kindness goes a long way and might even help your case 😊