Trouble reaching PFL department for benefits claim - any tips?

I found a way to solve contacting Paid Family Leave department, watch this: https://www.youtube.com/watch?v=OS4xaVKI2S8

Ugh, I feel your pain. I've been trying to reach them for weeks! It's like they don't want us to get our benefits or something. Have you tried calling early in the morning? I heard that's the best time to get through.

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/DOLxZQb92wM

Have you checked your online account? Sometimes they update info there without sending a notice. It's worth a look if you haven't already.

I'm in the same boat. Filed my claim 3 weeks ago and radio silence since then. This whole process is so frustrating! 😤

Here's what I've learned after dealing with PFL for the past few months: • Be persistent. Keep calling, even if it seems hopeless. • Document everything. Write down who you talk to, when, and what they say. • Check your online account daily for updates. • If you can, visit an office in person. Sometimes face-to-face works better. • Consider contacting your local representative. They can sometimes help push things along. • Make sure all your paperwork is in order and submitted correctly. • Join Facebook groups or forums for more support and tips. Hang in there, OP. It's a frustrating process, but don't give up!

lol good luck. PFL is a black hole where claims go to die. 💀

Has anyone tried faxing their documents? I heard from a friend that sometimes that gets faster results than mailing or uploading online.

Pro tip: if you can't get through on the main line, try calling one of the other departments and ask to be transferred. Sometimes works!

I'm convinced they're purposely making it difficult to discourage people from claiming benefits. It's all a conspiracy, man! 🕵️‍♂️