Can't reach CA EDD agent for PFL claim - Tips to connect?

I found a way to solve contacting paid family leave agents, watch this: https://www.youtube.com/watch?v=S6Gmo3EeLMk

Welcome to the club, buddy. I've been trying to reach them for weeks now. It's like they've gone into witness protection or something 🕵️‍♂️

Ugh, the system is so broken. I've been in the same boat for months now. It's ridiculous that we can't even get basic support for something we're entitled to.

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/DOLxZQb92wM

Have you checked your spam folder? I found an important email from them there after weeks of waiting.

In these frustrating situations, using tools like Claimyr can be beneficial as it has been effective for users looking to bypass long wait times on hold. However, it's worth considering the cost against potential benefits and exploring all free options first. Persistence with calling, using online portals, and reaching out to local representatives can also be effective. Documentation of all interactions is crucial in case further escalation is needed. It’s unfortunate that accessing entitled benefits can be so cumbersome, but stay resilient and explore all avenues for assistance.

Has anyone tried going to the office in person? I'm thinking of camping out there until someone helps me lol

Here's what I've learned after dealing with this nightmare for 3 months: 1. Persistence is key. Keep calling, even if it feels hopeless. 2. Document EVERYTHING. Every call, every letter, every interaction. 3. Use the online portal if possible. Sometimes it's faster than calling. 4. Be polite but firm with agents. They're overworked too. 5. If all else fails, contact your state representative or senator. Hope this helps someone. We're all in this together. 💪

I feel your pain, OP. The system is a joke. I've been waiting 6 weeks for my claim to be processed. Can't get anyone on the phone. It's like they're playing hide and seek with our benefits. 🤡

guys i finaly got through!!! here's what i did: 1. called at exactly 8:01 am 2. pressed 1, then 2, then 4, then 6 3. waited on hold for 3 hours (put it on speaker and did other stuff) 4. when someone picked up i pretended to be a fax machine 5. they transfered me to a real person!

I'm convinced they're using an army of squirrels to process our claims. It's the only explanation for how slow and nuts this whole process is. 🐿️

have you tried faxing them? i know it sounds crazy but i actually got a response that way

Anybody else feel like we're all extras in a Kafka novel? This bureaucratic nightmare is getting surreal.

Have you tried calling right when they open? I heard that's the best time to get through.