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PFL claim follow-up nightmare: Can't reach anyone on the phone. Help!

Hey everyone, I'm having some trouble with my paid family leave follow-up. I filed a claim a while back and I'm trying to get an update, but I can't seem to get through to anyone on the phone. Has anyone else had this problem? Any tips on how to actually talk to a real person?

Tom Maxon

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I found a way to solve paid family leave claim delays, watch this: https://www.youtube.com/watch?v=FJCd-grPQnc

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Ugh, I feel your pain. I've been trying to get through for weeks now. It's like they don't want us to actually use the benefits we're entitled to. šŸ™„

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Seriously! It's like they purposely make it difficult. I've tried calling at different times of the day, but no luck.

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Ruby Garcia

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Have you tried emailing them? Sometimes that works better than calling.

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Yeah, I tried emailing too. Got an auto-reply saying they'd get back to me in 5-7 business days. It's been 3 weeks now 🤔

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I actually found a way to get through! There's this service called Claimyr (claimyr.com) that dials the phone menu, stays on hold, and then connects you when a live agent picks up. It costs $20, but it worked for me. Here's a video about it: https://youtu.be/DOLxZQb92wM

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Sounds too good to be true. Has anyone else tried this?

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Idk man, paying to talk to a government agency? Seems sketchy.

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I get the skepticism, but it really did work for me. Saved me hours of frustration. Worth every penny imo.

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Maya Lewis

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Just tried it and it actually worked! Got through in about an hour. Thanks for the tip!

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Isaac Wright

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Here's what I've learned from dealing with PFL claims: • Call right when they open in the morning • If you get a busy signal, hang up and immediately redial • Keep detailed notes of all your calls and claim info • Be super polite when you finally get through (even if you're frustrated) • Ask for a direct number or extension for follow-ups • If all else fails, contact your local representative's office Hope this helps! Hang in there, OP.

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Thank you so much for this detailed advice! I'll definitely try calling first thing tomorrow morning.

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Lucy Taylor

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Great tips! I'd add: use the online portal if possible. Sometimes you can get updates there without calling.

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anyone else think its ridiculous that we have to jump through all these hoops just to get whats rightfully ours? the whole systems broken af 😤

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KhalilStar

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Pro tip: if you're having trouble with your claim, try reaching out on social media. Sometimes they respond faster there to avoid bad PR.

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This actually worked for me! I tweeted at them and got a DM within a day. Worth a shot!

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Kaiya Rivera

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Hey OP, when did you initially file your claim? There might be different follow-up procedures depending on how long it's been.

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I filed about 6 weeks ago. Still haven't heard anything back šŸ˜•

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Kaiya Rivera

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Oof, that's rough. Definitely time to start calling and following up. Good luck!

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