Trouble getting claim update from EDD - Any tips to reach an agent?

Ugh, I feel your pain. I've been trying to get an update on my claim for weeks now. It's like they're purposely making it impossible to reach a human being. Have you tried calling right when they open? That's worked for me in the past.

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/DOLxZQb92wM

Have you tried reaching out on social media? Sometimes they respond faster there. Worth a shot if you haven't already.

I've been in the same boat for months now. It's ridiculous how understaffed they are. I've heard rumors they're hiring more people, but who knows when that'll actually make a difference. 🙄

Here's what I've learned after dealing with this for way too long: 1. Persistence is key. Keep calling, even if it feels hopeless. 2. Try different numbers if they have multiple lines. 3. Use the online portal to send messages or check for updates. 4. Reach out to your local representative. They sometimes have connections. 5. Join Facebook groups or forums dedicated to claim issues. People share tips and tricks. 6. Consider using a paid service like the one mentioned earlier if you're really desperate. 7. Document everything. Keep a log of your calls, who you spoke to, and what was said. 8. Be polite but firm when you do get through. The person on the other end is probably overwhelmed too. Hope this helps someone. We're all in this together. 💪

Anyone else feel like the whole system is designed to make us give up? It's like they're hoping we'll just go away if they ignore us long enough.

pro tip: if u get through to someone who cant help, ask them to transfer u instead of hanging up. sometimes u can bypass the wait that way