Need help contacting agent about my claim - any tips to actually get through?

Ugh, I feel your pain. I've been trying to get through for weeks now. It's like they don't want us to actually talk to anyone. Have you tried calling first thing in the morning? I've heard that's sometimes better.

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Have you tried reaching out through their online portal? Sometimes you can get a response faster that way.

LOL good luck. I swear they have like 2 people working the phones for the entire state. 🤡

Here's what I've learned after dealing with this for months: 1. Be persistent. Keep calling even if you get frustrated. 2. Have all your info ready when you do get through. 3. Try different times of day. Sometimes off-hours work better. 4. Use the online portal for simple questions if possible. 5. If you're really stuck, consider contacting your local representative. They can sometimes help push things through. Hang in there, OP. It's a pain, but you'll get through eventually!

Anyone else think its ridiculous that we even have to jump through all these hoops just to get basic help? The system is broken af

Hey OP, what specifically do you need to contact them about? Might be able to give more targeted advice if we know what kind of claim issue you're dealing with.