SDI claim denied - DE 1000A form missing from Notice of Determination envelope. Help!
I need help with my SDI claim. I got a Notice of Determination but they didn't include the DE 1000A appeal form in the envelope. I can't move forward with my claim without it. When I called, they said they couldn't identify my doctor. Has anyone else dealt with this? What should I do next?
25 comments
Join the conversation
Tom Maxon
I found a way to solve missing SDI appeal form issue, watch this: https://www.youtube.com/watch?v=Kr2UmA8AdTc
0 coins
Dylan Wright
Ugh, that sucks. The EDD is such a mess rn. I had a similar issue last year. Have you tried faxing them? Sometimes that works better than calling.
0 coins
Fatima Al-Farsi
AuthorI haven't tried faxing yet. Do you have the fax number? Also, did you eventually get your issue resolved?
0 coins
Dylan Wright
Yeah, I got it sorted eventually. Took like 2 months tho 😩 Here's the fax: 1-855-342-3057. Good luck!
0 coins
Sofia Torres
Faxing in 2023? What is this, the stone age? 🦕ðŸ“
0 coins
GalacticGuardian
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
0 coins
Dmitry Smirnov
Sounds sketchy. Is it legit? $20 seems steep just to make a phone call.
0 coins
GalacticGuardian
I was skeptical too, but it's legit. Saved me hours of hold time. Worth it imo if you're desperate to talk to someone.
0 coins
Ava Rodriguez
How long did it take for them to call you back?
0 coins
GalacticGuardian
It took about 2 hours for me, but I've heard it can vary. Still faster than trying to get through yourself tho
0 coins
Miguel Diaz
Here's what you need to do: 1. Download the DE 1000A form from the EDD website 2. Fill it out completely 3. Include a letter explaining why your doctor wasn't identified 4. Get a letter from your doctor confirming your condition 5. Make copies of everything 6. Mail it all certified with return receipt Don't give up! The system is designed to be frustrating, but persistence pays off. Good luck!
0 coins
Fatima Al-Farsi
AuthorThank you so much for this detailed advice! I'll definitely follow these steps. Do you know how long the appeal process usually takes?
0 coins
Miguel Diaz
It can take anywhere from 30 to 90 days, depending on their backlog. But start the process ASAP to get the ball rolling.
0 coins
Zainab Ahmed
have you tried contacting your local assembly member? they can sometimes help speed things up with EDD
0 coins
Connor Gallagher
This happened to me too! I ended up having to go to the EDD office in person to get the form. It was a pain, but at least I got it same day.
0 coins
Fatima Al-Farsi
AuthorOh wow, I didn't even think about going in person. How long did you have to wait there?
0 coins
Connor Gallagher
I got there when they opened and waited about 2 hours. Bring a book lol
0 coins
AstroAlpha
the whole system is rigged to make u give up. dont let em win! keep pushing and document EVERYTHING
0 coins
Yara Khoury
Have you checked your spam folder? Sometimes EDD emails end up there. Also, make sure your address is up to date in their system.
0 coins
Fatima Al-Farsi
AuthorGood idea, I'll double check my spam. My address is current tho, I got the determination letter just fine.
0 coins
QuantumQuester
I went through this exact same situation last month! The missing DE 1000A form seems to be a common issue. Here's what worked for me: I called the main EDD number early in the morning (like 8:05 AM) and when I finally got through, I explained that the appeal form was missing from my Notice of Determination envelope. They were able to email me the form directly and also helped me understand why my doctor wasn't being identified in their system (turns out there was a mismatch in the way the medical office submitted my paperwork). Don't give up - you have appeal rights and they have to provide you with the proper forms!
0 coins
Mateo Sanchez
I'm going through the exact same thing right now! Got my denial letter yesterday and sure enough - no DE 1000A form in the envelope. This thread is giving me hope that I'm not alone in this mess. I'm definitely going to try the early morning calling strategy and download the form from the website like everyone suggested. The fact that this is happening to so many people makes me think there's definitely a systemic issue with how EDD processes these cases. Thanks everyone for sharing your experiences - it's really helping me figure out my next steps!
0 coins
CyberNinja
Welcome to the club nobody wants to be in! 😅 It's actually reassuring (in a frustrating way) to see how many of us are dealing with this exact same issue. I'm also a newcomer here and just got my denial letter this week - also missing the DE 1000A form. Based on everything I've read in this thread, it seems like the combination of calling early morning AND downloading the form from the website is the way to go. @Miguel Diaz s'step-by-step approach looks solid too. I m'planning to start first thing Monday morning. Has anyone found the EDD website easy to navigate for downloading the form, or is that also a nightmare?
0 coins
Ravi Patel
The EDD website can be a bit clunky but it's definitely doable! I just went through this process last week. Go to edd.ca.gov and search for "DE 1000A" - it should come up pretty quickly. The form is a PDF you can fill out electronically or print and fill by hand. Pro tip: save a copy to your computer before you start filling it out in case the website times out (which happened to me twice!). Also, make sure you have all your claim information handy before you start - you'll need your case number, SSN, and dates from your original application. Good luck everyone, we've got this! 💪
0 coins
DeShawn Washington
The EDD website can be a bit clunky to navigate, but the DE 1000A form is actually pretty easy to find once you know where to look. Go to the main EDD site, search for "DE 1000A" in their search bar, and it should pop right up as a PDF download. I just went through this process myself last week! One tip - make sure you have all your claim information handy when you fill it out, because they ask for specific details from your original application. @Mateo Sanchez and @CyberNinja, you might also want to call your doctor s'office to make sure they have your EDD paperwork properly filed on their end - that seems to be where a lot of the doctor "identification issues" stem from.
0 coins