Can't get through to check claim status - EDD phone system nightmare. Any success stories?

Ugh, I feel your pain. I've been trying to get through for weeks now. It's like they don't want us to actually talk to anyone. Have you tried calling right when they open? I've heard that can sometimes work.

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Have you tried reaching out on social media? Sometimes they respond faster there. Worth a shot if you're desperate.

I've been dealing with this for MONTHS now. It's ridiculous how understaffed they are. I swear they're doing this on purpose to discourage people from claiming benefits. 🤬

Here's what I've learned after dealing with this for way too long: 1. Keep calling, even if it seems hopeless. Persistence is key. 2. Try different times of day. Early morning or late afternoon can sometimes work better. 3. If you get through the menu but then get disconnected, keep trying. You're getting closer! 4. Check your claim status online if possible. Sometimes updates happen without them contacting you. 5. Document everything. Keep a log of when you call and what happens. 6. If all else fails, contact your local representative. They can sometimes help push things through. Hang in there, OP. I know it's frustrating, but don't give up!

Anyone else notice that their phone system seems to crash every other day? Like, how is this acceptable in 2023? 🤦‍♂️

Pro tip: if you have a friend or family member who speaks another language, try the non-English line. Sometimes those have shorter wait times.