SDI won't verify base salary, can't get through on phone. Help!

Ugh, I feel your pain! I went through something similar last month. It's like they purposely make it hard to get in touch with them. Have you tried calling first thing in the morning? That seemed to work for me after a few attempts.

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Have you tried faxing your information? Sometimes that can be faster than waiting on the phone. Just make sure to follow up with a call to confirm they received it.

This is why I always tell people to keep detailed records of their work history and paystubs. Makes these verifications so much easier. Hope you get it sorted out soon, OP!

Okay, listen up because I've been through this rodeo before and I've got some tips that might help: 1. Document everything. Every call, every letter, every interaction. This will be crucial if you need to escalate. 2. Try calling right when they open. Like, set an alarm and be ready to dial the second they're supposed to open. 3. If you can't get through on the phone, try emailing. Sometimes you can find email addresses for specific departments. 4. Reach out to your local state representative's office. They often have liaisons who can help with state agency issues. 5. Be persistent but polite. The person you finally talk to isn't responsible for the system, so being nice can go a long way. 6. If all else fails, consider filing a formal complaint. Sometimes this can get things moving. Remember, you're not alone in this. The system is frustrating for everyone, but stay persistent. You'll get there!

lmao welcome to the wonderful world of bureaucracy 🤡 where everything's made up and your time doesn't matter

Have you tried checking your online account? Sometimes they update information there before they manage to call you back.