EDD online application error after ID.me verification - help!
I'm having trouble with my EDD application online. After completing the ID.me verification, I tried to go back to the EDD website to finish my application, but I keep getting an error message. Has anyone else experienced this? Any advice on how to fix it or what to do next?
29 comments
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Tom Maxon
I found a way to solve EDD application error after ID.me, watch this: https://www.youtube.com/watch?v=I5SyOuCslpo
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Salim Nasir
Ugh, classic EDD nonsense. I had the same issue last month. Have you tried clearing your browser cache and cookies? Sometimes that helps with weird website glitches.
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Quinn Herbert
•Thanks for the suggestion! I'll give that a try and see if it helps. Fingers crossed 🤞
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Hazel Garcia
•clearing cache didnt work for me. ended up having to use a different browser altogether. try that if the cache thing doesnt work
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Quinn Herbert
•Update: Tried both clearing cache and using a different browser. Still no luck 😩 This is so frustrating!
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Laila Fury
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Geoff Richards
•Sounds too good to be true. Has anyone else tried this service? Is it legit?
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Simon White
•$20 just to talk to someone? That's ridiculous. The system is so broken 🤦♂️
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Laila Fury
•I know it sounds sketchy, but I swear it worked for me. Was desperate after trying for weeks. Sometimes you gotta do what you gotta do 🤷♀️
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Hugo Kass
•can you give more details about how it works? do they just keep calling until they get through?
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Laila Fury
•Yeah, basically they use some kind of auto-dialer that navigates the phone menu and waits on hold. When a real person picks up, it calls your phone. Saved me hours of frustration.
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Nasira Ibanez
Have you tried contacting your local assemblymember or state senator? They often have staff dedicated to helping with EDD issues. It's free and they can sometimes work miracles!
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Khalil Urso
Ive been dealing with edd for 6 months now and let me tell you, its a nightmare. heres what I've learned: 1. Be persistent. Call every day if you have to. 2. Document EVERYTHING. Keep a log of all your calls, emails, and attempts to log in. 3. Use social media. Sometimes tweeting at EDD can get their attention. 4. Consider reaching out to local news stations. They love stories about government incompetence. 5. Join Facebook groups for EDD claimants. Lots of good info there. 6. If all else fails, contact your state rep as someone else suggested. Hang in there, OP. I know its tough but dont give up!
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Quinn Herbert
•Wow, thank you so much for this detailed advice! I'll definitely start keeping better records. 6 months sounds awful, hope you get your issues resolved soon too!
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Myles Regis
•This is gold 💯 Saving this comment for future reference!
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Brian Downey
have u tried turning it off and on again? 🤣
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Quinn Herbert
•Lol if only it were that simple 😅
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Jacinda Yu
I heard EDD is upgrading their systems this weekend. Maybe wait a few days and try again? Could just be temporary maintenance issues.
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Landon Flounder
•Where did you hear this? I can't find any info about scheduled maintenance on their website.
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Jacinda Yu
•My bad, I might be mixing it up with something else. Don't quote me on that!
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Callum Savage
Not to be that guy, but are you sure you completed the ID.me verification correctly? Sometimes people think they've finished but missed a step. Double-check your ID.me account to make sure everything is green.
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Ally Tailer
edd more like eDD-iot amirite? 🤡
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Aliyah Debovski
•lmao good one 🤣
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Miranda Singer
Hey OP, what exact error message are you getting? Might help to know the specifics.
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Quinn Herbert
•It just says "Error: Unable to process your request at this time. Please try again later." Super helpful, right? 🙄
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Miranda Singer
•Oof, yeah that's not very informative. Classic EDD. Might be worth trying at different times of day, sometimes their system gets overloaded.
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Nicole
did you ever get it fixed? I am getting the same error message now.
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Heather Tyson
•@Nicole I'm dealing with the same thing! Been over a week now and still getting that generic error message. So frustrating. Have you tried any of the suggestions from this thread yet? I'm thinking about contacting my assemblymember like someone mentioned earlier.
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Christopher Morgan
I had this exact same issue last month! The ID.me verification completed fine, but then I couldn't get back into the EDD portal. What finally worked for me was waiting 24-48 hours after the ID.me verification before trying to access EDD again. Apparently there's some delay in their systems syncing up. Also try using an incognito/private browser window when you go back to the EDD site. Hope this helps!
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