EDD id.me Verification Issues: Can't Submit Claim, Need Help!
Hey everyone, I'm having a really frustrating time with the EDD verification process. I've been trying to submit my claim through id.me, but I keep running into issues verifying my identity. Has anyone else dealt with this? Any tips on how to get through this process? I'm at my wits' end here and could really use some advice.
25 comments


Liam Fitzgerald
Ugh, I feel your pain! I went through the same nightmare last month. Have you tried uploading clearer photos of your documents? Sometimes that can help. Also, make sure you're using a good internet connection - I had issues when my wifi was spotty.
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Mei Lin
•Thanks for the advice! I'll definitely try taking better photos. My internet should be fine, but I'll double-check that too. How long did it take you to finally get verified?
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Liam Fitzgerald
•It took me about a week of back-and-forth before I finally got through. Hang in there! 💪
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Amara Nnamani
•a WEEK?? omg i cant wait that long 😭 bills are piling up
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Giovanni Mancini
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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NebulaNinja
•Sounds too good to be true. Has anyone else tried this?
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Fatima Al-Suwaidi
•20 bucks? thats highway robbery 🙄
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Giovanni Mancini
•I know it sounds sketchy, but I swear it worked for me. Saved me hours of frustration. And yeah, $20 isn't cheap, but considering how much time I wasted trying to get through, it was worth it for me.
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Dylan Mitchell
•Can confirm, I used it too. Expensive but beats sitting on hold for hours.
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Sofia Morales
Here's what worked for me: 1. Double-check all your info is correct. Even small typos can cause issues. 2. Try using a different browser or device. 3. If you have any alternative forms of ID (passport, military ID), try those. 4. Be patient and persistent. Sometimes the system is just overloaded. 5. If all else fails, try contacting your local assemblyperson's office. They can sometimes help push things through. Hope this helps! Let me know if you have any questions.
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Mei Lin
•Wow, thank you so much for this detailed response! I'll definitely try switching browsers and double-checking my info. I didn't even think about contacting my assemblyperson - that's a great idea if nothing else works.
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Dmitry Popov
•This is solid advice 💯 Especially the assemblyperson tip - they can work miracles sometimes!
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Ava Garcia
am i the only 1 who thinks its ridiculous we have to jump thru all these hoops just to get whats owed to us?? the whole systems broken smh
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StarSailor}
•Preach! 🙌 It's like they're trying to make it as difficult as possible.
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Miguel Silva
•ikr? its almost like they WANT us to give up 🤔
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Zainab Ismail
Has anyone tried calling the EDD directly? I've heard some people have had luck getting their verification issues resolved over the phone.
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Connor O'Neill
•LOL good luck with that. I tried calling for 3 days straight and never got through. It's like trying to win the lottery 🎰
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Yara Nassar
•I actually managed to get through once! ...only to be told they couldn't help me and I had to use id.me anyway. 🤦♂️
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Keisha Robinson
Pro tip: if ur having trouble with the selfie verification part, try taking it in natural lighting. worked for me after like 10 failed attempts indoors
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AstroAce
•This is actually really good advice! I was trying to take my selfie in my dimly lit apartment and it kept failing. Natural lighting makes such a difference for these verification photos. Thanks for sharing! 📸
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GalaxyGuardian
Anyone else feel like they're stuck in a kafka-esque nightmare dealing with EDD? It's like, the more you try to verify your identity, the less real you become 🤣🤡
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Paolo Ricci
•omg yes 😂 I'm starting to question my own existence at this point
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Amina Toure
•Wait, you guys are real? I thought this was all just a simulation... 👀
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Toot-n-Mighty
I'm going through the exact same thing right now! Been stuck on the id.me verification for 3 days. One thing that helped me get a bit further was clearing my browser cache and cookies before trying again. Also, make sure you're not using any browser extensions that might interfere with the process (like ad blockers). Still haven't gotten through completely, but at least I'm making some progress now. We shouldn't have to jump through all these hoops, but unfortunately that's the reality we're dealing with. Hang in there! 🤞
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Mei Lin
•Thanks for the browser tips! I'm new here but dealing with the same id.me nightmare. Going to try clearing my cache right now - never thought of that. It's crazy how we have to become tech support experts just to access our own benefits 🙄 Did you end up having to do the video call verification too, or were you able to get through with just the document uploads?
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