have u tried turning it off and on again? 😜

I'm in the same boat, OP. Been trying to figure this out for weeks. Let me know if you find a solution!

Pro tip: if u cant get thru on the main line, try calling some of the other departments and ask to be transfered. Worked for me!

Guys, I know it's frustrating, but remember the workers are probably overwhelmed too. A little patience goes a long way when you do get someone on the phone.

PSA: If anyone's having trouble getting through to EDD, I've heard good things about this service called Claimyr. It apparently calls for you and connects you when there's a real person. Costs like $20 but might be worth it if you're desperate. https://youtu.be/1X-mEsLtbmQ

idk if this helps but I had a similar issue and it turned out I had answered one of the certification questions wrong. Double check all your answers!

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Document EVERYTHING. Save screenshots, write down dates and times you tried to access the portal. The more evidence you have, the better your case will be. Trust me, I learned this the hard way 😩

have u tried faxing them? sounds old school but sometimes it works when the phones r jammed

This might sound weird, but have you tried reaching out to your local state representative's office? They sometimes have connections and can help push things through faster.

I heard they're doing a system update soon. Maybe wait a few days and see if that fixes anything?

guys. i finaly got through after 6 MONTHS of no payments. heres what worked for me: 1. call at exactly 8:01 am 2. press 1, then 2, then 4 when prompted 3. if u hear music, hang up and try again 4. repeat until u get the 'all lines r busy' message 5. THEN call again immediately it took me 43 tries but i finaly got through. good luck everyone!

Just went thru this last year. Whatever you do, DON'T file your taxes online until you get it sorted out with the IRS. File by mail and include a explanation letter + all your documentation.

Friendly reminder to everyone: CHECK YOUR CREDIT REPORTS REGULARLY! You can get free reports from all 3 bureaus once a year at AnnualCreditReport.com. Stay vigilant, folks!

anyone else feel like were playing a game of chance everytime we call? like, congrats! youve won the chance to maybe talk to a human after only 3 hours on hold! 🎉🤡

Hey OP, when did your payments stop? There was a glitch in the system last week that affected a bunch of people. Might be related.

have u tried faxing ur docs? sounds old school but I heard it can help speed things up sometimes

Just wanted to say hang in there. I know how stressful this can be. Sending good vibes your way ❤️

anyone else notice how they always seem to 'lose' the paperwork when it's time to pay out? but they never lose the info when it's time for us to pay them 🙄

Hey OP, how long has it been since you sent in your paperwork? There's usually a processing time of a few weeks.