Can't find my EDD SDI receipt number after filing - endless phone transfer loop!
I submitted my disability claim online 2 weeks ago and now I need to find my receipt/confirmation number to check on the status. The EDD website isn't showing it anywhere in my account, and I've been on a wild goose chase with their phone system! Every time I call one number, they transfer me to another number, then THAT person gives me yet another number to call. I've been transferred FIVE times today and nobody can tell me how to find this stupid receipt number. I'm about to lose my mind! My doctor confirmed she submitted the medical certification, but I'm worried something got messed up since I can't find proof that EDD received my claim. Has anyone else had this nightmare trying to find their confirmation number? How did you eventually get it?
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Gabriel Graham
The receipt number should be displayed on the confirmation page immediately after you submit your claim online. Did you take a screenshot or print that page? It's also normally included in the confirmation email EDD sends after submission. Check your spam/junk folders if you don't see it in your inbox.
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Alicia Stern
•No, I didn't take a screenshot because I thought it would be in my account! And I never got ANY email from them. Checked spam too. This is so frustrating!
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Drake
omg i had the same problem last month!! the phone system is a JOKE. kept transferring me around and nobody knew anything. what worked for me was logging into SDI Online and looking at the claim history tab - my receipt # was there along with the date i filed.
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Alicia Stern
•Thank you! Let me check that right now... UGH. I'm looking at the claim history tab and it just shows my claim as "pending" but no receipt number anywhere. This is crazy.
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Sarah Jones
The receipt number should be in the format of "SD######" and is typically found in three places: 1. The confirmation page after submitting (which sounds like you didn't save) 2. The confirmation email (which you didn't receive) 3. In your SDI Online account under "View Recent Claims" or sometimes in the "View Forms" section If you can't find it there, you may need to speak with a Tier 2 specialist at EDD who can access this information. The main disability phone line rarely connects you with these specialists.
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Alicia Stern
•Thank you! I tried looking in all those places but still can't find it. Do you know direct number for these Tier 2 specialists? I've wasted hours being transferred around!
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Sebastian Scott
This happened to me and it turned out my claim had a processing issue so it wasn't showing up properly in the system. The receipt number isn't always visible if there's a problem with your claim submission. Did you check if you have any messages in your SDI Online inbox?
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Alicia Stern
•I just checked my online inbox and there's nothing there. No messages at all. This is making me so worried that my claim didn't go through properly!
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Emily Sanjay
I was stuck in the same EDD phone transfer hell last month trying to get my pregnancy disability claim sorted out. After wasting days trying to reach someone helpful, I found Claimyr (claimyr.com) and it was a game-changer. They connected me to an actual EDD representative in about 25 minutes when I'd been trying for days on my own. The rep was able to look up my receipt number and fix an issue with my claim that was preventing it from processing. You can see how it works in their video demo: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd. Seriously saved my sanity!
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Alicia Stern
•Thank you! I've never heard of this service but I'm desperate at this point. I'll check out that link. Anything to stop this phone nightmare!
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Jordan Walker
when i filed for disability in 2023 they were having website problems and lots of people never got confirmation emails. but my claim still went through fine even without the receipt #. if ur doctor submitted the medical part u should be ok. just keep checking ur account for updates
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Natalie Adams
•This is NOT accurate information. The receipt number is crucial for tracking your claim status and resolving issues. While it's true that a claim can still be processed without you knowing the receipt number, if there are ANY problems with your claim (which is common), you NEED that number to reference when contacting EDD. Please don't tell people to just wait and hope for the best with disability claims - that's how people end up with weeks of delays and financial hardship.
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Elijah O'Reilly
THE WHOLE SYSTEM IS DESIGNED TO FRUSTRATE YOU INTO GIVING UP!!! I spent TWO WEEKS trying to get my receipt number after filing online and the website crashed right after I submitted. Called 17 times and got disconnected or transferred every single time. Finally got through to someone who told me my claim wasn't even in their system despite me doing everything right. Had to refile completely and lost 3 weeks of benefits because of THEIR mistake. The disability department is BROKEN!!
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Alicia Stern
•That's exactly what I'm afraid of! I can't afford to lose weeks of benefits if something went wrong with my filing. This is so stressful.
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Sarah Jones
Quick update for you - there's actually a specific form you can submit to request your receipt number if you can't find it. It's called a DE 2580 Request for Account Information. You can download it from the EDD website, fill it out specifying you need your receipt/confirmation number, and fax or mail it. It takes 7-10 days to get a response, but it's better than endless phone calls that go nowhere.
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Alicia Stern
•Thank you so much! That's really helpful. I'll try the service someone mentioned above first since it's faster, but if that doesn't work, I'll definitely submit that form. I appreciate everyone's help!
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Gabriel Graham
Just wanted to follow up - were you able to get your receipt number? The service mentioned above (Claimyr) has worked for many people in this community with similar EDD contact issues. Let us know if you got it resolved!
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Alicia Stern
•Yes! I used the Claimyr service and got connected to an EDD specialist in about 20 minutes. They were able to find my receipt number (turns out there was a glitch with my online account that prevented it from showing up). My claim was actually in the system and is processing normally - such a relief! Thanks everyone for your help!
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