Are two EDD receipt numbers normal for disability claim? Confused about multiple calls

That sounds suspicious to me. EDD only gave me one receipt number when I filed last year. The second call might be a scam - did they ask for any personal info?

They didn't ask for my SSN or anything like that, just confirmed my name and address, which made it seem legitimate. But now I'm worried. The person on the second call said something about needing an 'updated' receipt number because my claim was being processed under a different department due to my specific medical condition.

This isn't normal EDD procedure. They assign ONE receipt number per claim that stays with your claim throughout the process. It's used to track all documentation related to your case.\n\nThe second call sounds very suspicious. EDD representatives rarely initiate calls to claimants - most communication happens through mail, UI Online, or when YOU call THEM.\n\nI strongly recommend:\n1. Don't provide any more information to callers\n2. Contact EDD directly to verify which receipt number is legitimate\n3. Consider filing a fraud report if the second number is confirmed fake\n4. Monitor your credit reports for any suspicious activity\n\nKeep using the first receipt number until you hear otherwise directly from EDD through official channels.

Thank you for this information! That makes sense. I'll try calling EDD tomorrow to verify which number is correct. Do you know if there's a specific fraud department I should contact if the second call turns out to be suspicious?

omg this happened to my cousin!! the second call was a total scam trying to get his personal info. be careful!!

Oh no, that's concerning! Did your cousin report it to anyone? Was there any fallout from the scam call?

I work at a medical office that regularly processes disability forms, and I can confirm that EDD only issues one receipt/confirmation number per claim. It's used throughout the entire claim process for tracking purposes.\n\nWhat's concerning is that the EDD rarely makes outbound calls to claimants. Most communication is done through mail or the online portal. When they do call, it's usually in response to an inquiry you've made or if there's an issue with your claim that requires immediate attention.\n\nIf you're worried about fraud (which is valid), you can try using Claimyr (claimyr.com) to get through to an EDD representative quickly. They can help verify which receipt number is legitimate and flag the other call as potential fraud. They have a video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd\n\nIn the meantime, I'd be cautious about providing any additional information to incoming callers claiming to be from EDD.

Thanks for suggesting Claimyr! I just checked out their website and it looks like exactly what I need. After trying EDD's regular number 5 times today and getting disconnected, I'm desperate to speak with someone. I'll give it a try tomorrow morning.

SCAM ALERT!!! I had something similar happen to me in December. The second call was 100% a scam trying to get my personal info. These scammers are getting smarter - they know enough about the EDD process to sound legitimate. They target people who've recently filed disability claims. \n\nEDD will NEVER call you with a \

Thanks for the warning! I'm definitely calling the fraud department tomorrow. The caller did ask me to confirm some personal details which I now regret sharing. Hoping this doesn't cause issues with my actual claim.

did they say what department they were calling from? sometimes different parts of edd handle different things. my claim got transferred from regular disability to paid family leave and i got confused with all the different people calling me

This is an important distinction, but even when claims transfer between departments (like SDI to PFL), they maintain the same receipt/confirmation number. The claim ID doesn't change, even if the type of claim or handling department does. Multiple receipt numbers is still a red flag.

I've been through the disability claim process several times (chronic condition), and I can tell you with 100% certainty that EDD only issues ONE receipt number per claim. This number follows your claim through the entire process and never changes.\n\nThe second call was almost certainly fraudulent. Scammers target disability claimants because:\n1. They know you're expecting communication from EDD\n2. They know you're likely under financial stress\n3. They can easily find out if you've recently filed (through data breaches or social engineering)\n\nCall EDD directly (which is admittedly a nightmare - took me 47 calls last time). Only use the first receipt number you received unless an actual EDD representative tells you otherwise.\n\nAnd just for future reference - EDD typically communicates through mail, not phone calls. Phone communication is rare unless you've specifically requested a callback.

Thank you for confirming! After all these responses, I'm now almost certain the second call was fraudulent. I'll definitely stick with the first receipt number. \n\nI tried calling EDD today but couldn't get through after multiple attempts. I'm going to try using Claimyr tomorrow as someone suggested, as I really need to confirm everything is on track with my legitimate claim. This has been so stressful on top of dealing with my injury.

Did either of the callers ask for your social security number or bank info? That's the usual red flag.

The second caller didn't ask for my full SSN, but did ask me to confirm the last 4 digits when I expressed confusion about the new receipt number. They said it was to

Any updates on this situation? Were you able to verify which receipt number was legitimate?

Yes! I finally got through to EDD yesterday using Claimyr (which worked amazingly well - took less than 20 minutes to speak with someone). The representative confirmed that the FIRST receipt number was legitimate and the second call was definitely fraudulent. \n\nThey've added a note to my account about the potential fraud attempt. The good news is my claim is processing normally with the original receipt number - should receive my first payment next week if all goes well. Thanks everyone for your help with this!