Confused about EDD SDI extension - submitted twice with different receipt numbers

Don't panic! This happens more often than you'd think with the SDI system. When you submit an extension request, sometimes the system automatically generates a second notification because of timing issues with your claim period end date. The important thing to know is that your place in line is determined by your FIRST submission date, not the second one. However, I would recommend sending your doctor the newer receipt number as well, just to cover all bases. Your doctor should reference the most recent receipt number when submitting their certification.

lol same thing happened to me last month. dont worry about it, the second one is just the system being glitchy, happens ALL the time with EDD!! just make sure ur doc has at least one of the numbers and ur good

This is exactly why the EDD system is so frustrating!!! I had the SAME EXACT THING happen three months ago and it caused a 3-week delay in my benefits because my doctor's office got confused about which receipt to use and ended up not filing anything because they were waiting for clarification. The EDD reps kept giving me different answers every time I called - IF I could even get through. The whole system is designed to make you give up. Make sure you call your doctor's office to confirm they received both numbers and know which one to use!!!

I've seen this issue come up repeatedly with disability extensions. Here's what's actually happening: The first receipt number is tied to your extension request, while the second notification is often generated when the system detects your current claim period is ending. Both submissions will ultimately be linked to your claim, but you're correct to be concerned about potential confusion. The most important thing is ensuring your medical provider submits their certification correctly. I recommend: 1. Send your doctor BOTH receipt numbers with clear dates of when each was generated 2. Explain that the second one came after the first, but that they should use the MOST RECENT one when submitting their certification 3. Follow up with your doctor's office after 3 business days to confirm they've submitted the certification 4. Check your SDI Online account daily to see if the status changes If you don't see a status update within 7 days, you should contact EDD directly. The medical certification is the most critical part of this process.

Have you tried calling EDD to get clarification? When I had a similar issue with my pregnancy disability claim last year, I finally got through to a rep who explained everything and fixed it on the spot. The key is getting through to an actual person who can look at your specific claim details.

If you're having trouble reaching EDD by phone, I'd recommend using Claimyr. It's a service that helps connect you directly with an EDD representative without the endless hold times. I used it for my SDI claim last month when I had a similar extension issue and got through in about 15 minutes. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd. It saved me days of frustration trying to get answers about my disability extension.

Yes! They basically wait on hold for you and call you back when they have an EDD agent on the line. I explained my extension confusion to the rep I got connected with, and she was able to look up both receipt numbers in the system and confirm which one my doctor should use. She also noted my account so there wouldn't be any issues with the duplicate submissions. Definitely worth it to get an immediate answer rather than stressing for days.

Wait im confuesd, isnt this for unemployment not disability? I thought SDI was differnt system?

I just want to follow up on your situation - were you able to get this resolved? For anyone else reading this thread in the future, I've found that the most reliable approach with extension receipt numbers is: 1. Always use the most recent receipt number when communicating with your healthcare provider 2. Document everything - save screenshots of submissions and confirmations 3. Follow up with your healthcare provider within 48 hours to confirm they've submitted their part 4. If possible, ask your provider to give you their confirmation number when they submit their certification The EDD system has been particularly glitchy with extensions since their system update in early 2025.

So glad to hear you got it resolved! This is such a common issue that creates unnecessary stress during an already difficult time. For future reference for anyone dealing with similar duplicate receipt situations, I've found that keeping a simple log with dates and receipt numbers really helps when you need to explain the situation to EDD reps or your doctor's office. The key thing everyone should remember is that the EDD system often generates these duplicate notifications automatically - it's not necessarily something you did wrong. Your experience with Claimyr getting you connected quickly is really valuable info for others who might be struggling with the phone system. Hope your recovery goes smoothly!

This thread has been incredibly informative! As someone who's currently dealing with my first SDI claim, I had no idea about these potential duplicate receipt issues. It's reassuring to see that @Serene Snow was able to get everything resolved, and the advice about keeping detailed logs and using the most recent receipt number is gold. I'm definitely saving the Claimyr recommendation too - the idea of actually getting through to a real person at EDD without spending hours on hold sounds amazing. One question for the group: has anyone experienced delays in the actual payment processing after getting their extension approved? My doctor submitted everything last week and I'm wondering what timeline to expect. Thanks to everyone for sharing their experiences - this community is such a lifeline when dealing with these complex benefit systems!

This entire thread is exactly why I love this community! @Serene Snow, I'm so relieved you got everything sorted out - that kind of stress while recovering from surgery is just awful. For anyone else who might stumble across this in the future, I want to add one more tip: if you're dealing with multiple receipt numbers, take screenshots of EVERYTHING in your SDI Online account. I learned this the hard way when I had a similar issue last year and couldn't remember which forms I'd submitted when. Having those screenshots saved me when I finally got through to an EDD rep. The duplicate receipt thing really is more common than people realize - the system seems to generate them whenever there's any kind of timing overlap with benefit periods. Thanks to everyone who shared their experiences and solutions here!

Reading through this entire thread as someone who's about to start my first SDI claim has been incredibly eye-opening! @Serene Snow I'm so glad you got everything resolved - the stress of dealing with benefit issues while trying to recover must have been overwhelming. The duplicate receipt number situation sounds like such a nightmare, but it's reassuring to know it's a common system glitch rather than user error. I'm definitely going to bookmark all the advice shared here about keeping detailed logs, taking screenshots, and using the most recent receipt number. The Claimyr service recommendation is also going straight into my notes - actually being able to talk to a real EDD person without the endless hold times sounds like it would be worth every penny when you're dealing with time-sensitive benefit issues. Thank you to everyone who shared their experiences so openly - this community provides the kind of practical, real-world guidance that you just can't get from official websites!

This thread is such a perfect example of why community support matters so much when dealing with complex benefit systems! As someone who went through a similar SDI extension nightmare about 8 months ago, I can totally relate to @Serene Snow's initial panic about the duplicate receipt numbers. The EDD system really does seem designed to create confusion at the worst possible times. I'm so glad you were able to get it resolved! For anyone else who might face this situation, I want to emphasize something that really helped me: don't be afraid to be "that person" who calls your doctor's office multiple times to confirm they received everything and understand which receipt number to use. Medical offices deal with insurance paperwork all day, but SDI extensions aren't as common, so sometimes they need extra clarification. Also, if you're using a specialist's office (like I was for my orthopedic surgeon), they might route the paperwork through their billing department, which can add extra time and potential confusion. The Claimyr recommendation is gold - I ended up using them too after spending literally days trying to get through on my own. Sometimes paying a small fee for peace of mind and actual answers is worth every penny when your financial stability is on the line.

As someone new to this community and the SDI system, I just wanted to say how incredibly helpful this entire thread has been! Reading about @Serene Snow's experience with the duplicate receipt numbers really opened my eyes to the kinds of issues that can come up during the extension process. I'm currently preparing for what might be my first SDI claim, and all the practical advice shared here - from keeping detailed logs and taking screenshots to using the most recent receipt number and following up with healthcare providers - is exactly the kind of real-world guidance you can't find in the official EDD materials. The recommendation about Claimyr is also going straight into my notes for future reference. It's so reassuring to see how this community rallies around each other with practical solutions and emotional support during what can be incredibly stressful times. Thank you to everyone who took the time to share their experiences and help others navigate this complex system!