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Keisha Williams

Confused about DE 2525XX electronic extension processing time with EDD SDI - anyone know?

I'm getting super stressed about my disability extension claim. My doctor submitted the electronic DE 2525XX form last Wednesday but there's still no update on my SDI Online account. How long does it usually take for EDD to process these electronic extensions? My benefits are about to run out in 11 days and I'm freaking out because my surgery recovery is taking way longer than expected. The doctor's office swears they sent it, but EDD's end shows nothing. Should I be calling them every day until I see it updated? Has anyone dealt with this recently?

Electronic forms typically process faster than paper, but EDD is still taking about 7-10 business days right now to process extension certifications. I wouldn't panic yet since it's only been a few days. Make sure your doctor used your correct SSN and claim ID when submitting. If you don't see any update by next Monday, then it might be worth trying to contact EDD directly.

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Thanks for responding! I'm just so nervous because last time I had an issue it took 3 weeks to resolve and I almost missed rent. Do you know if there's a way I can verify they received it without calling? The online system just shows my original claim info.

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my dr sent mine last month and it took 12 days to show up online but then suddenly appeared and got paid 2 days later. just wait a bit more

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12 days?? That's cutting it super close for me since my benefits end in 11 days. Did yours process after your benefits ended or just in time?

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I waited 3 weeks once for them to process my form! System is so broken.

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3 weeks?! That's exactly what I'm afraid of. Did you have to go without pay during that time?

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I've been through this exact situation twice with my chronic condition. Electronic DE 2525XX forms technically process faster than paper, but they still take time. Here's what you need to know: 1. Processing typically takes 7-14 business days (not calendar days) 2. Your doctor should have received a confirmation number - ask for it 3. The system won't show "pending extension" - it just suddenly updates when processed 4. Even if your benefits technically lapse, the extension applies retroactively once approved If you're getting close to day 10 with no update, I'd recommend calling EDD directly. The lines are usually jammed but worth trying.

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This is super helpful, thank you! I'll ask my doctor for the confirmation number tomorrow. I didn't realize they get one when they submit it. And that's a relief about the retroactive part - I was worried I'd miss payments completely.

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Trying to call EDD is absolute NIGHTMARE!!!! I spent HOURS AND HOURS trying to get someone on the phone about my extension last month. They hang up on you when the queues are full! I finally got through using Claimyr (claimyr.com) - it automatically redials for you until it gets through and then calls you back when an agent is on the line. Saved me literal days of frustration. You can see how it works in their video demo: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd Best money I've spent dealing with this whole disability mess. Worth trying if you can't get through yourself.

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I've never heard of this service before. Does it actually work? I've been hung up on at least 15 times in the past when trying to call EDD.

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Yes! It literally got me through in about 35 minutes when I had been trying manually for days. The system just keeps dialing until it breaks through their busy signals and auto-hangups.

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hey did your doctor send a regular extension or a supplemental extension? theyre different forms and it matters. also was your original claim for the same condition or different? I had a huge mess when my dr used wrong form

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It's the same condition - I had back surgery and was approved for 8 weeks initially but need more time. I'm not sure which exact form the doctor used though... now I'm worried it was the wrong one! How do I check that?

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call your doctor office and ask if they sent a regular extension or supplemental claim. regular extension is easiest if same condition. if they sent supplement by mistake it takes WAY longer

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Not to add to your stress, but EDD is NOTORIOUS for "losing" electronic submissions!!! I've had THREE different forms "disappear" in their system over the past year. The doctor's office will swear they sent it, EDD will claim they never got it, and you're stuck in the middle with no income! It's criminal how they treat people who are already dealing with health issues! I strongly recommend having your doctor ALSO submit a paper form as backup - yes it's more work for them but it could save you weeks of waiting and stress!

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While I understand your frustration, I want to clarify that EDD actually recommends against submitting duplicate forms (both electronic and paper) as this can cause processing delays and confusion in their system. The electronic system does provide confirmation numbers, so the better approach is to ask the medical provider for this confirmation and then reference it when contacting EDD.

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Quick update for everyone following this thread - I checked with my disability case manager today (I handle HR for a small company), and she confirmed that current processing times for DE 2525XX electronic extensions are averaging 8-10 business days as of January 2025. This is actually an improvement over late last year when it was taking 12-15 days. Also, for the original poster: make sure your doctor didn't accidentally submit it as a new claim instead of an extension. This happens more often than you'd think and can cause major delays.

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Thank you for checking! That's really helpful to know. I called my doctor's office and they confirmed they submitted it as an extension with the correct claim number. They also gave me the confirmation number, so at least I know it was submitted properly. I guess I just need to be patient for a few more days.

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anyone else notice how EDD seems to magically process things faster when your benefits are about to run out? lol

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lol not for me! mine always process right AFTER they run out and then i get backpay. super stressful every time

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UPDATE: Just wanted to let everyone know that my extension finally showed up in the system today! So it took exactly 8 business days from when my doctor submitted it. Thanks everyone for your advice and calming my nerves. For anyone else dealing with this in the future, definitely ask your doctor for the electronic confirmation number - that was super helpful when I called EDD.

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That's great news! Thanks for updating the thread. It's helpful for others to see the actual timeline. Glad everything worked out for you.

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You got lucky!!! But I'm happy for you. Hope your recovery continues to go well!

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So glad to see your update worked out @Keisha Williams! I'm actually going through something similar right now - my doctor submitted my DE 2525XX extension on Tuesday and I'm at day 5 of waiting. Reading through this thread has been really helpful, especially knowing about asking for the confirmation number (which I didn't even know existed). Quick question for anyone who's been through this - do you get any kind of notification when it processes, or does it just silently update in your SDI account? I've been checking obsessively but want to make sure I'm not missing anything. My benefits don't end for another 3 weeks so I'm in better shape timing-wise, but the anxiety is still real when you're dealing with recovery and financial stress at the same time.

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