


Ask the community...
Wow, what a rollercoaster! I'm so relieved you got this resolved, Olivia. Your story really highlights how broken the EDD system can be - it's ridiculous that approved claims can just vanish from the portal without any notification. I'm bookmarking this thread because the advice about calling right at 8am, contacting state reps, and using services like Claimyr could be invaluable if I ever face a similar situation. It's honestly shameful that people have to jump through so many hoops just to get the benefits they're legally entitled to. Hopefully your experience helps other folks who find themselves in the same nightmare situation!
Absolutely agree! This whole thread should be required reading for anyone dealing with EDD disability claims. I'm new to this community but have been lurking for a while, and stories like Olivia's really show the value of having a support network when navigating these impossible government systems. It's crazy that we have to crowdsource solutions because the official channels are so broken. Thanks to everyone who shared their experiences and advice - it's clear this community really looks out for each other!
This is exactly the kind of post that should be pinned at the top of this community! As someone who's dealt with EDD nightmares myself, I can't stress enough how important it is to document EVERYTHING - screenshots, confirmation numbers, dates of calls, etc. The fact that your claim completely disappeared from the system but you had all your documentation saved your case. For anyone else reading this, also consider filing a complaint with the California Department of Consumer Affairs if you're getting nowhere with EDD directly. They have an ombudsman program that can sometimes cut through the red tape. So glad you got your backpay, Olivia - stories like yours give the rest of us hope that these issues can eventually be resolved!
I couldn't agree more about documenting everything! I'm relatively new to dealing with EDD but have been reading through posts here to prepare myself for potential issues. The documentation advice is gold - I've already started screenshotting every single page and confirmation I get from their system. It's honestly terrifying how easily these claims can just vanish into thin air. Does anyone know if there's a specific format we should use when documenting our interactions, or is it just a matter of keeping detailed records? I'm trying to be proactive since it seems like it's not a matter of IF something will go wrong with EDD, but WHEN.
I went through this exact same frustration when I got married last year! The EDD name change process is definitely not user-friendly. Here's what finally worked for me: Call the EDD disability line first thing in the morning (like 8:01 AM sharp) and immediately ask to speak with someone about updating your name after marriage. Have your marriage certificate, old ID, new ID, and Social Security card ready. The key thing is that you MUST update your name with Social Security first - EDD won't process the change without that being completed. When I finally got through, the agent was actually really helpful and walked me through uploading a scanned copy of my marriage certificate to their secure portal. The whole thing took about 10 business days to process once I had all the right documents. Don't let the system frustrate you too much - it's definitely doable, just takes some persistence! Congrats on your marriage! 💕
This is such comprehensive advice, thank you! The timing tip about calling at 8:01 AM is really smart - I bet that's when you have the best chance of actually getting through before the phone lines get completely swamped. I'm definitely going to make sure my Social Security name change is done first before tackling EDD. It's so helpful to hear from someone who actually got through the secure portal upload process - that gives me hope that there might be a digital option instead of having to mail everything. Thanks for the encouragement and congratulations! 🙂
I just went through this exact same situation a few months ago! The most important thing is to update your name with Social Security FIRST - EDD absolutely won't process any name changes until that's done. When you call EDD, ask specifically to speak with someone about "post-marriage name change" - it helps get you to the right department faster. Have your marriage certificate (with the certificate number and issue date), both your old and new IDs, and your updated Social Security card ready. I also recommend calling right when they open at 8 AM for the best chance of getting through. The whole process took about 2-3 weeks for me once I had everything in order. It's frustrating but totally doable - don't give up! And congratulations on your marriage! 🎉
I'm dealing with the exact same issue right now! Sent my SDI documents about 5 weeks ago and haven't heard a peep from EDD. It's so stressful not knowing if they even received everything. I've been checking my online account obsessively but there's no update. Has anyone had success with sending documents multiple times through different methods? I'm starting to wonder if I should resend everything via certified mail just to be safe. This whole process is so nerve-wracking when you really need the benefits to come through.
I'm going through the same thing! It's such a relief to know I'm not alone in this. The waiting and uncertainty is definitely the worst part. From what I've read in the other comments here, it seems like sending via certified mail is a good backup plan - at least then you'll have proof they received it. I'm also thinking about trying that fax suggestion someone mentioned earlier, even though it feels so outdated. Hang in there - we'll get through this!
I'm in a similar situation - sent my SDI documents about 4 weeks ago and still waiting for any kind of response from EDD. It's so frustrating not knowing if they even received everything! I've been checking my online account daily but there's been zero updates. Reading through all these comments, it sounds like this is unfortunately pretty normal for EDD right now. I think I'm going to try the certified mail approach that Emily mentioned - at least that way I'll have proof of delivery. Has anyone had luck with calling the 1-800-480-3287 number? I keep seeing busy signals but maybe I need to try calling right when they open. This whole process is such a nightmare when you're already dealing with a disability and need the income support.
I'm dealing with a very similar situation right now and this entire thread has been a lifesaver! I've been at my current job for just 3 months when I injured my knee and need surgery. My previous employer where I worked for 5 years paid significantly more, so I was really panicking about my potential benefit amount. Reading everyone's experiences, especially the detailed explanation from Rachel about how the base period system works automatically, has completely eased my anxiety. It's incredible how this community comes together to help each other navigate these stressful situations. I'm filing my claim tomorrow and feeling much more confident thanks to all the advice shared here. For anyone else reading this who's in a similar boat - don't let fear hold you back from filing. The system really does seem designed to protect workers who change jobs. Thank you all for sharing your stories!
Welcome to the community, Omar! Your situation sounds almost identical to what I went through - it's such a relief to know you're not alone in this, right? Reading through this thread really opened my eyes to how common these situations are and how well the SDI system actually handles job transitions. The knee surgery recovery can be tough, but at least now you know your benefits should be calculated fairly using your higher previous wages. It's amazing how much stress gets lifted when you understand how the process actually works. Good luck with your filing tomorrow - you've got this! And don't hesitate to come back and share your experience once you get through the process. These real-world stories are so valuable for others who find themselves in similar situations.
I just wanted to add something that might be helpful for anyone filing their claim - make sure you have your Social Security card handy when you apply online. I got halfway through the application and realized I needed the exact number format they were asking for, and it saved me from having to start over. Also, if you worked for any large companies during your base period, they might have slightly different names in the EDD system than what you remember (like "ABC Corporation" instead of just "ABC Company"), so don't stress if the auto-complete doesn't find your employer right away. You can always call EDD to clarify any employer information issues after you submit your initial claim. The most important thing is getting that filing date locked in so your waiting period starts and you don't lose any potential benefit days!
Jackie Martinez
Congratulations on successfully making the transition @Matthew Sanchez! Your experience is really encouraging to hear. I'm particularly interested in how you handled that question about why you're no longer working - explaining that you can now work with restrictions while actively seeking suitable employment sounds like the perfect way to frame it. I'm about 4 weeks away from my SDI ending and have been following a lot of the advice from this thread. Already got my work capacity letter from my doctor and have been applying to office jobs that fit my limitations. One quick question - when you were doing your job search while still on disability, did you have any concerns about potential employers calling for immediate interviews or job offers while you were still technically on medical leave? I'm getting some interview requests and wondering how to handle the timing. Thanks for sharing your successful experience - it's giving me a lot of confidence that I'm on the right track!
0 coins
ShadowHunter
•That's such a great question about handling interview requests while still on disability! I actually had a similar situation where I got called for two interviews during my last week on SDI. What I did was schedule them for after my disability officially ended, explaining that I was currently finishing up medical treatment but would be available to start work on [specific date]. Most employers were totally understanding when I explained I'd be cleared for work within a week or two. If they really wanted to interview sooner, I went ahead and did phone/video interviews but made it clear my start date would be after my medical clearance. It actually worked in my favor because it showed I was being responsible about my recovery while also being eager to get back to work. Just be honest about your timeline - employers appreciate transparency and it protects you from any potential issues with overlapping benefits. You're definitely handling this the right way!
0 coins
Zoe Dimitriou
I'm going through this exact transition right now and this thread has been incredibly helpful! My SDI ends in about 3 weeks and I've been really anxious about the process. After reading everyone's experiences, I feel much more prepared. I already scheduled an appointment with my doctor to get that work capacity evaluation letter focusing on what I CAN do rather than just restrictions. I've also started applying for remote customer service and data entry jobs since those would work perfectly with my limitations. One thing I'm still figuring out is the timing - it sounds like I should wait until the day after my final SDI payment posts to apply for UI, but I'm worried about that gap period. Has anyone tried to expedite the UI process by calling EDD after applying online, or is it better to just be patient and let it process normally? Also keeping detailed records of all my job applications like others suggested. Thanks to everyone who shared their experiences - this community support means everything when you're dealing with this stressful transition!
0 coins
Charity Cohan
•You're absolutely doing all the right things to prepare! Regarding calling EDD to expedite - from what I've seen in this thread and my own research, it's usually better to let the initial application process normally rather than calling right away. The phone system is notoriously difficult to get through, and calling too early might actually flag your case for additional review. Most people here seemed to get their UI approved within 2-4 weeks without calling. However, if you haven't heard anything after 3 weeks or if there are any issues with your application, that's when calling or using a service like Claimyr (mentioned earlier) might be helpful. The key is having all your documentation ready - that work capacity letter and detailed job search records - so when they do process your claim, everything is in order. You sound really well-prepared, and reading everyone's success stories here shows it's definitely doable with the right approach!
0 coins