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I'm so sorry you're going through this stress while recovering from such a serious injury! A crushed leg from a construction accident sounds absolutely awful, and the last thing you need is financial anxiety on top of physical pain. Reading through all these responses, it's clear that the "Pending Medical Forms" status lasting 2-3 weeks is unfortunately completely normal with EDD's broken system, even when doctors submit everything correctly and promptly like yours did. The fact that your orthopedic surgeon submitted the forms electronically the day after you filed is actually really good timing. Based on everyone's experiences here, at 11 days you're still well within the normal processing window, though I know that doesn't make the financial pressure any less stressful. Definitely follow the advice about calling your doctor's office to verify they used the DE 2501 form and that all your personal information was entered correctly - those seem to be the most common causes of delays. Also check both your claim status AND payment history sections daily since they don't always sync up. Try to hang in there - construction injuries take time to heal properly, and you deserve these benefits while you recover. Document everything with dates and reference numbers in case you need to request backdated payments later. Wishing you a smooth recovery and hoping your claim gets approved soon!
Thank you so much Lucas! Your message really means a lot. The crushed leg has been incredibly painful and the recovery is going to be long, so having the financial stress on top of everything has been overwhelming. It's reassuring to hear from everyone that 11 days is still within the normal timeframe, even though each day feels like forever when you're worried about paying bills. I'm definitely going to call my orthopedic surgeon's office first thing tomorrow to verify they used the DE 2501 form and double-check all my personal information was entered correctly. I had no idea those were such common sources of delays! And I'll start checking both the claim status and payment history sections daily since apparently they don't sync up properly. This whole thread has been so helpful - way more informative than EDD's actual website. It's comforting to know so many others have gone through this same frustrating waiting period and come out okay on the other side. I'm going to start documenting everything with dates like you suggested in case I need it later. Thank you for the well wishes on my recovery too - construction work is tough on the body and this accident has really shown me how important it is to have these safety net programs, even if navigating them is a nightmare!
I'm really sorry you're dealing with this stress on top of your injury! The "Pending Medical Forms" status is unfortunately one of EDD's most frustrating quirks - their system basically sits there saying "pending" even after they've received everything, until a human examiner actually looks at your file. At 11 days since your doctor submitted the forms, you're actually still in the normal timeframe (most people here have seen 14-20 business days). The key thing is making sure your orthopedic surgeon used the correct DE 2501 form and didn't just send a general medical note. When you call them tomorrow, ask specifically: 1) Did they submit the DE 2501 Medical Certification form? 2) Was it submitted through SDI Online provider portal? 3) Can they verify your SSN, birthdate, and claim ID were all correct on the form? Also, check both your claim status AND payment history tabs daily - sometimes one updates before the other. I know the financial pressure is crushing when you're already dealing with medical bills from a construction accident, but based on everyone's experiences here, your claim will likely be backdated to cover the full eligible period once it's finally approved. Hang in there!
This is such great advice! I'm definitely calling my orthopedic surgeon's office first thing tomorrow with those exact questions. I had no idea there was such a specific form requirement or that general medical notes wouldn't work. The DE 2501 form verification seems to be the most important step based on what everyone's shared. I'm also going to start checking both the claim status and payment history tabs daily since apparently they don't always update together - that's something I never would have known without this thread. It's incredibly frustrating that EDD's system works this way, but it's reassuring to know that 11 days is still normal and that the claim should be backdated once approved. The financial pressure is definitely intense when you're already dealing with medical expenses and can't work, but reading everyone's experiences here gives me hope that this will eventually get resolved. Thank you for the specific questions to ask my doctor - having a clear checklist helps me feel like I'm taking productive action instead of just helplessly waiting!
I work at a medical office and deal with EDD fax submissions regularly. Just want to confirm that (855) 341-6574 is correct - we've been using it since January 2025 with good success. One thing I'd add is to have your doctor's office send the fax during business hours (8am-4pm) if possible. We've noticed better delivery rates during peak staffing times. Also, if your doctor's office has a multi-function printer, make sure they're using "Fine" resolution mode - we had issues with EDD rejecting forms that were too blurry from standard resolution faxes.
This is incredibly helpful information! I had no idea about the resolution settings or timing. I'm definitely going to share these details with my doctor's office - they're probably using standard resolution without realizing it could cause issues. Thank you for taking the time to share your professional experience with this!
Just wanted to add my recent experience - I had my doctor fax forms to (855) 341-6574 about two weeks ago and EDD processed them within 5 business days, which was much faster than I expected! One thing that really helped was that my doctor's office called me right after faxing to give me the confirmation number from the fax machine. I wrote it down and when I called EDD to follow up, having that confirmation number made the whole process smoother. The rep was able to locate my forms immediately in their system. So definitely ask your doctor's office to save that confirmation sheet and give you the details!
That's really encouraging to hear! I'm dealing with a back injury claim right now and was worried about delays. Having the confirmation number ready when calling EDD is such a smart tip - I'll make sure to get that from my doctor's office. Did you have to call EDD to follow up or did they contact you once they processed the forms? I'm trying to figure out the best way to stay on top of my claim status without being too pushy.
@Sebastián Stevens That s'great to hear about the quick processing! I m'actually the original poster dealing with the back injury - your experience gives me hope that things might move faster than I expected. Quick question: when you called EDD with the confirmation number, did you use the regular customer service line or is there a specific number for checking on faxed documents? I want to make sure I m'calling the right place when I follow up next week.
I'm new to this community but facing a similar situation with my pregnancy disability ending soon and needing to transition to postpartum mental health support. This thread has been incredibly helpful - I had no idea this was even possible until reading everyone's experiences! Based on all the detailed advice shared here, it sounds like you'll definitely need to file a new claim since your pregnancy disability already ended on 3/18. The step-by-step guidance from everyone, especially about using the F53.0 diagnosis code and backdating to 3/19, is exactly what I needed to learn for my own upcoming transition. One thing I wanted to add that my doula mentioned - when you call EDD to give them the heads up about your new claim (which seems like a crucial step based on everyone's advice), ask them to put a note in your file about the connection to your recent pregnancy disability claim. This can help the reviewer understand the continuity of care rather than seeing it as a completely separate issue. Also, since you mentioned group therapy specifically, make sure your therapist emphasizes that this is structured, evidence-based treatment for postpartum depression. Group therapy shows you're engaged in comprehensive care, which can strengthen your claim. Thank you for asking this question - it's going to help so many people navigate this confusing transition! The community knowledge shared here is invaluable during such a vulnerable time.
Welcome to the community, Ava! That's excellent advice about asking EDD to put a note in the file about the connection to the recent pregnancy disability claim - that seems like such a simple but important step that could really help the reviewer understand the continuity rather than seeing it as unrelated. I'm definitely going to mention that when I call them tomorrow. Your point about emphasizing the structured, evidence-based nature of group therapy is spot on too. I hadn't thought about framing it that way, but you're absolutely right that it shows comprehensive, professional treatment rather than just casual support. I'll make sure my therapist highlights that aspect when completing the DE 2501 form. This whole thread has transformed what felt like an overwhelming bureaucratic nightmare into a clear, manageable process. It's amazing how much easier this becomes when you have real people sharing their actual experiences rather than trying to decipher confusing government websites. Thank you for adding those valuable insights!
I'm new to this community but currently going through the exact same situation! My pregnancy disability ended in February and I'm now dealing with postpartum anxiety and depression. This thread has been absolutely lifesaving - I was completely lost before finding all this detailed advice. Based on everyone's experiences, it's clear you'll need to file a NEW claim since your pregnancy disability already ended on 3/18. The comprehensive guidance from NeonNova and others about using diagnosis code F53.0, backdating to 3/19, and submitting via both fax and mail is incredibly valuable. One additional tip I learned from my mental health clinic: when your therapist completes the DE 2501 form, ask them to specifically mention how your postpartum depression impacts your ability to work or perform daily activities. EDD wants to see functional impairment, not just the diagnosis itself. My therapist included details about concentration issues, fatigue, and emotional instability affecting my job performance, which helped strengthen the medical justification. Also, since you mentioned weekly group therapy, that's actually really strong evidence of ongoing structured treatment. Make sure your therapist emphasizes the frequency and evidence-based nature of this care in their documentation. The waiting period waiver for seamless transitions between pregnancy and postpartum claims is huge - I wish I had known about that earlier! You've got such great advice from this community. Wishing you success with your new claim!
I just went through this exact same situation 2 months ago and want to reinforce what everyone is saying - file for SDI immediately! Don't let your HR department's confusion delay you. Here's what I learned: Your employer can have policies about PTO usage, but they absolutely cannot prevent you from filing for state disability benefits that you've been paying into through payroll deductions. These are YOUR benefits. My company also told me I had to "exhaust sick time first" but when I called EDD directly, they confirmed that's not how it works at the state level. You can use PTO and receive SDI concurrently - in fact, it's often the smartest financial strategy since SDI only replaces 60-70% of your wages. One practical tip: I used my PTO strategically during the 7-day waiting period when SDI doesn't pay anything anyway, then supplemented my SDI payments with remaining PTO to get closer to my full salary. This maximized my income throughout the entire leave period. The online application is straightforward and asks clearly about concurrent benefits - just be honest about your situation. Don't let paperwork anxiety or HR confusion cost you benefits you're legally entitled to. File today and sort out the employer coordination details afterward. Wishing you a smooth recovery!
This is exactly the reassurance I needed to hear! Your point about SDI being OUR benefits that we've already paid for really hits home. I've been so stressed about making the "wrong" move, but you're absolutely right that I shouldn't let my HR department's lack of understanding cost me money I'm entitled to receive. The strategy you described - using PTO during the waiting period and then supplementing SDI afterward - sounds like the perfect approach for maximizing income during recovery. I'm filing my claim today and will work out the employer details separately. Thank you for sharing your experience and for the encouragement about not letting paperwork anxiety delay this process!
I'm currently going through the exact same situation and this thread has been a lifesaver! My doctor just put me on 6-week disability and my HR department gave me the same confusing runaround about PTO requirements. After reading everyone's experiences here, I filed my SDI claim online this morning - the process was actually much more straightforward than I expected. The system clearly asks about concurrent benefits and I indicated I'd be using some PTO alongside SDI, which seems to be the recommended approach based on what everyone shared. One thing I noticed during the application process that might help others: there's a really helpful FAQ section on the EDD portal that explains how SDI works with employer benefits. It basically confirms everything people have said here - that these are separate systems that can work together, not sequential steps. I'm planning to use my vacation time during the 7-day waiting period since SDI doesn't pay for that first week anyway, then supplement the SDI payments with remaining PTO to get closer to my full salary. Thanks to everyone who shared their experiences - this community provided clearer guidance than my actual HR department! Hoping for smooth processing and quick recovery for all of us dealing with this.
Mei Wong
That's awesome that you got your first payment so quickly! Just wanted to add for anyone else reading this - while Victoria got her payment in 5 days, it can sometimes take up to 10-14 days depending on when your claim gets processed and if there are any verification issues. Don't panic if it takes a bit longer! Also, once you're in the system, those biweekly payments are pretty reliable. Make sure to keep all your paperwork and stay in touch with your doctor about recertification deadlines. Wishing you a speedy recovery with your back injury!
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Ryan Vasquez
•Thanks for adding that context! You're absolutely right that timing can vary - I probably got lucky with the quick processing. Good point about keeping all the paperwork organized too. I've already started a folder with all my medical records and EDD correspondence just in case I need to reference anything later. The back is slowly getting better with physical therapy, so hopefully I'll be back to normal work capacity soon. This whole process has been such a learning experience!
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Leo McDonald
Great to see your update Victoria! That's fantastic timing on getting your first payment so quickly. For anyone else dealing with back injuries like herniated discs, just wanted to share that physical therapy really does help - I went through something similar with my L5-S1 a couple years ago and it took about 12 weeks of PT but I was eventually able to return to full duty. The key is not to rush back too early even when you start feeling better. EDD is pretty good about extending certification if your doctor recommends it and you're making progress but still need more time. Keep up with your treatment plan and don't hesitate to ask your doctor questions about realistic timelines for recovery!
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Aisha Mahmood
•This is really encouraging to hear! I'm dealing with the same L4-L5 issue and my physical therapist keeps telling me to be patient with the process. It's reassuring to know that 12 weeks of PT got you back to full capacity - gives me hope that I'll get there too. Did you find certain exercises more helpful than others? My PT has me doing a lot of core strengthening and nerve glides, but some days the pain flares up and I worry I'm not progressing fast enough. Thanks for the reminder about not rushing back too early - that's probably my biggest challenge right now since I'm anxious to get back to work!
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