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I'm new to this community and just went through this exact same confusion with my employer! They told me my doctor could "handle everything" for my upcoming shoulder surgery, and I spent almost a week waiting for my orthopedist's office to "file my claim" before realizing they were waiting for me to start the process first. What really helped me understand was calling EDD directly (took forever to get through) and having them explain that the SDI system is designed as a two-part process by law - the claimant must initiate with their personal/employment information, then the medical provider certifies the disability. No doctor can access your employment records or create an SDI claim account on your behalf. I ended up filing through SDI Online on a Tuesday morning, and my doctor's office received the electronic notification that same afternoon. They completed their medical certification by Thursday. The whole thing would have been so much smoother if my employer had just explained it correctly from the start! For anyone else dealing with this - don't let employer confusion delay your filing. The sooner you get your claim started, the sooner your waiting period begins and the faster you can potentially receive benefits. Your doctor will get automatically notified through the system once you file.
Welcome to the community @Mei Wong! Your experience sounds incredibly frustrating but unfortunately very common. It's really concerning how many employers seem to give well-intentioned but incorrect advice about the SDI process. I'm glad you eventually got through to EDD to get the correct information - that must have been a relief after a week of confusion! Your point about doctors not being able to access employment records is spot on and really highlights why the two-part system exists. It's great that once you filed correctly, everything moved so quickly with the electronic notifications. Your story is definitely going to help other people who find themselves in the same confusing situation with misinformed employers. Thanks for sharing your experience!
I'm dealing with a similar situation right now and this thread has been incredibly eye-opening! My supervisor also told me that my doctor could file my disability claim directly, and I've been waiting around for two weeks thinking my orthopedist would handle everything for my upcoming knee surgery. After reading all these responses, I realize I need to file the initial claim myself first. What's really striking is how widespread this misunderstanding seems to be among employers. It sounds like so many people get told the same incorrect information. I wonder if there's some confusion because doctors DO handle such a significant part of the process (the medical certification), but employers don't realize there's a crucial first step that only the employee can do. I'm going to file my SDI claim online today and then call my doctor's office with the confirmation details. Thank you to everyone who shared their experiences - you probably saved me from losing weeks of potential benefits due to this confusion! This community is such a valuable resource for navigating these complex processes.
OP, whatever you do, don't ignore this! I made that mistake and ended up in a huge financial mess. Keep calling, emailing, whatever it takes to get answers.
I went through something similar a few months ago and it turned out to be a routine review that got stuck in the system. Here's what worked for me: I called the main SDI line at 8:00 AM sharp (1-800-480-3287) and pressed 1-2-1 to get to the disability claims department. It took about 45 minutes on hold, but I finally got through to someone who could see what was happening with my claim. Turns out they had flagged my case for additional review but never sent me notice. The agent was able to expedite the process and I got my backpay within a week. Also, if you have a case worker assigned to you, try calling their direct line - sometimes that's faster than the main number. Hang in there, this stuff usually gets resolved once you can actually talk to a human!
This is super helpful! I'm definitely going to try calling at exactly 8 AM tomorrow with that specific button sequence. It's really encouraging to hear that you got your backpay so quickly once you actually reached someone. Did they explain why the system flagged your case for review in the first place? I'm wondering if there are common triggers I should be aware of.
To summarize for anyone else finding this thread with a similar question: 1. What you're describing is called a claim reactivation (not "collecting a balance") 2. It's only available if: - You're disabled again with the same or related condition - You're within 90 days of your previous claim's end date - You didn't use all your maximum benefits during the initial claim 3. You need a Supplemental Certificate (DE 2525XX) from your doctor 4. Be proactive about getting this form - call if it doesn't appear in your SDI Online account 5. This is different from an extension (which is when you've used all benefits but still can't work) Hope you get this resolved quickly!
Glad to hear you got it sorted out! Just wanted to add for anyone else reading this - make sure your doctor fills out the DE 2525XX form completely and accurately. I've seen cases where forms get rejected because doctors accidentally check the wrong boxes or don't provide enough detail about how the condition prevents you from working. It's worth having a quick conversation with your doctor about what EDD is looking for before they submit it. Also keep copies of everything for your records!
This is really helpful advice! I'm new to this community and dealing with a similar situation. Can you clarify what specific details doctors should include when describing how the condition prevents work? My doctor tends to be pretty brief on forms and I want to make sure she provides enough information so it doesn't get rejected.
I'm also brand new to SDI and this thread has been incredibly eye-opening! I just got approved for my claim yesterday after a car accident and my employer is processing my vacation payout next week. Like so many others here, I was completely confused about whether vacation pay counts as "wages" when you're not actually working. After reading through everyone's real experiences, especially those terrifying overpayment stories, it's crystal clear that vacation pay MUST be reported as wages during the certification period when you receive it. It's honestly frustrating that EDD's official materials don't explain this clearly - we shouldn't have to learn critical reporting rules from community forums! But I'm so grateful everyone took the time to share their experiences here. The consensus is undeniable: report ALL forms of paid leave as wages when received, keep thorough documentation, and it's much better to have temporarily reduced benefits for one week than deal with collections and penalties later. Thank you to this amazing community for filling in the gaps where EDD's guidance falls short - this knowledge is invaluable for newcomers like me trying to navigate this confusing system!
Welcome to the community! I'm also completely new to SDI and just started my application process this week after a workplace injury. This thread has been absolutely incredible for understanding vacation pay reporting - I was totally lost until I found this discussion. Like you, I was initially confused about vacation pay counting as "wages" when we're not actively working, but everyone's real experiences here make it crystal clear that EDD treats all paid leave the same way. Those overpayment stories are definitely motivation enough to report everything properly from day one! It's crazy that we have to learn this stuff from community forums instead of clear official guidance, but I'm so thankful for everyone who shared their experiences. Hope your recovery from the car accident goes smoothly, and thanks for adding another newcomer perspective to this incredibly helpful discussion!
I'm also brand new to SDI and just submitted my claim this week for a knee surgery. This thread has been absolutely invaluable! Like so many others here, my employer mentioned they'll be processing my vacation payout but gave me zero guidance on EDD reporting requirements. I was initially thinking the same way as the original poster - that vacation pay wouldn't be considered "wages" since I'm not actively working for it. But after reading through everyone's real experiences, especially those terrifying overpayment stories, it's crystal clear that ALL forms of paid leave must be reported as wages during the certification period when you actually receive the payment. It's honestly shocking that EDD's official documentation doesn't clearly explain something this basic - we shouldn't have to rely on community forums to understand critical reporting rules! But I'm so grateful everyone took the time to share their experiences here. The consensus couldn't be more obvious: report vacation pay, sick pay, PTO - everything - as wages when you receive it, keep all your documentation, and it's much better to have temporarily reduced benefits for one week than deal with collections and penalties months later. Thank you to this amazing community for providing the guidance that EDD's confusing materials fail to deliver clearly!
Liam Duke
This thread is amazing - thank you all for sharing your experiences! I'm a single mom on temporary SDI ($2,000/month) after a C-section complication that's keeping me out of work longer than expected. With daycare costs and rent eating up most of my benefits, I've been living on rice and beans trying to make it work. I honestly didn't even know CalFresh was an option while on disability. The way Isaac broke down his whole process and the final approval gives me so much hope! I'm especially grateful for Katherine's explanation of the income limits and deductions - with my childcare expenses on top of housing costs, it sounds like I might actually qualify for a decent benefit amount. Going to apply this weekend using GetCalFresh.org. Even if it's just $50-100/month, that would make such a difference for fresh fruits and vegetables for my toddler. It's so reassuring to know there's help available during these tough recovery periods. Will definitely update once I hear back!
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Madison King
•I'm so glad this thread has been helpful for you, Liam! Being a single parent on disability sounds incredibly challenging, and you're doing an amazing job managing everything during your recovery. The fact that you're prioritizing your toddler's nutrition shows what a dedicated parent you are. You're absolutely right that childcare expenses should work in your favor for CalFresh - those costs are considered when calculating your net income, just like housing costs. With both rent and daycare eating into your $2,000 SDI, you'll likely qualify for a substantial benefit amount. One additional tip since you mentioned having a young child - make sure to note that on your application! Households with children under certain ages sometimes get priority processing or additional considerations. And don't underestimate how much even $50-100 would help - that's a week's worth of groceries that you wouldn't have to stress about. Your situation is exactly what these programs were designed for. Wishing you a smooth recovery and hoping your application goes as smoothly as Isaac's did!
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TillyCombatwarrior
Just wanted to share my experience as someone who went through this process about 6 months ago. I was on SDI for 4 months after a knee replacement surgery, getting about $1,850/month. Like many of you, I was confused about whether I could get CalFresh and almost didn't apply because I thought any disability income would disqualify me. The application process through GetCalFresh.org was surprisingly straightforward - took maybe 20 minutes total. What really helped was having all my documents ready beforehand: SDI award letter, lease agreement, and receipts for my physical therapy copays. I ended up getting approved for $142/month, which was honestly a lifesaver during recovery. The phone interview was just basic verification of what I'd already submitted online. The caseworker was actually really understanding about my situation and explained how the deductions worked. For anyone still hesitating - Isaac's success story isn't unique! I know it can feel overwhelming when you're already dealing with recovery, but these benefits can really take some financial pressure off during a difficult time. The worst they can say is no, but you might be surprised by the outcome. Good luck to everyone who's applying!
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Keisha Williams
•Thanks for sharing your experience! It's really encouraging to hear another successful outcome. I'm in a similar situation - just started my SDI claim after a work injury and have been nervous about the whole CalFresh application process. Your point about having all the documents ready beforehand is super helpful - I'll make sure to gather everything before I start the application. It's amazing how much this thread has opened my eyes to what's actually possible. Like so many others here, I had completely assumed that any disability benefits would automatically disqualify me from food assistance. Reading all these real experiences from Isaac, you, and others has given me the confidence to actually apply instead of just struggling through on my own. The $142/month you received sounds like it would make such a difference when every dollar counts during recovery. Did you find the physical therapy copay receipts made a big impact on your eligibility calculation?
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