EDD nightmare: Two accounts, can't access old one, need to file SDI for maternity leave. Help!

Ugh, EDD and their stupid systems! 🤦‍♀️ I had a similar issue last year. You need to call them ASAP and explain the situation. They can merge the accounts or delete the old one for you. But be prepared to wait on hold forever...

Congrats on the baby! 🎉 As for the EDD issue, you definitely need to sort this out before submitting your SDI claim. Having multiple accounts could flag your application and delay your benefits.

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Here's what you need to do: 1. Document everything. Write down both account numbers, any claim numbers, and all the info you can remember about the old account. 2. Call EDD's main line (not the SDI line) and explain the situation. Be patient and polite - the person on the other end didn't cause this problem. 3. Ask them to merge the accounts or delete the old one. They might need to transfer you to a specialist. 4. Once that's sorted, THEN file your SDI claim using the correct account. 5. Keep records of who you talked to and when. Get confirmation numbers for any changes they make. Don't try to file the SDI claim until this is resolved. It'll save you headaches down the road. Good luck!

am i the only 1 who thinks its ridiculous we have to jump through all these hoops just to get our benefits? the system is broken af 🤡

Quick question - when you created the second account, did you use the same SSN? Cuz that might cause issues with your claim later on.

idk if this helps, but I had a friend who went through something similar. She ended up having to go to an EDD office in person to get it sorted. Took forever, but at least she got it done.

I went through almost the exact same thing when I was pregnant with my first! The duplicate account situation is super common - you're not alone. I ended up calling the EDD customer service line at 1-800-480-3287 around 8am sharp (they open at 8) and explained that I had two accounts due to email access issues. The rep was actually really helpful and walked me through the process of deactivating the old account while keeping my work history intact. It took about 45 minutes on the phone total, but they got it sorted same day. Just make sure you have your SSN, old account info (whatever you can remember), and be ready to verify your identity. Don't stress too much - they deal with this all the time! And congrats on your pregnancy! 🤱