anyone else notice how they always seem to 'lose' the paperwork when it's time to pay out? but they never lose the info when it's time for us to pay them 🙄

Hey OP, how long has it been since you sent in your paperwork? There's usually a processing time of a few weeks.

idk if this helps, but I had a similar issue and it turned out there was a glitch in their system. Try logging out, clearing your browser cache, and logging back in. Magically fixed it for me!

guys. GUYS. i literaly just got off the phone with them after 2 months of trying. heres the secret: call the spanish line and press 2 for english. way less wait time. your welcome 😎

unpopular opinion: maybe we should all just get jobs instead of relying on the government 🤷‍♀️

Pro tip: If you do manage to get through on the phone, ask for a tier 2 specialist right away. They have more power to actually fix issues with your claim.

Pro tip: If you fax your documents instead of mailing them, it can speed up the process. Just make sure to keep the fax confirmation!

guys i just got my case approved after 4 months of waiting!!!! there is hope!!!

Guys, I found this awesome service that helps you get through to customer service lines without waiting on hold. It's called Claimyr and it basically calls for you, waits on hold, and then connects you when a real person picks up. It costs $20 but it's totally worth it if you're trying to reach someone urgently. Check it out: https://youtu.be/1X-mEsLtbmQ

If nothing else works, you could always screenshot the link and send the image. Not ideal, but it gets the job done in a pinch!

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Document EVERYTHING. Save screenshots, write down dates and times you tried to access the portal. The more evidence you have, the better your case will be. Trust me, I learned this the hard way 😩

have u tried faxing ur docs? sounds old school but I heard it can help speed things up sometimes

Just wanted to say hang in there. I know how stressful this can be. Sending good vibes your way ❤️

Unpopular opinion: maybe we should cut EDD some slack? They're probably swamped with claims rn. Just saying... 🤷‍♂️

Guys, I heard theres a secret EDD phone number that actually works. Anyone know about this? 👀

Oof, appeals are the worst. Make sure you respond within the deadline they give you, even if you don't have all the info yet. You can always submit more stuff later, but missing that initial deadline can sink your whole case.

Not to be that guy, but have you considered looking for work that accommodates your disability? I know its not always possible, but sometimes theres options out there we dont know about. Just a thought!

Has anyone tried faxing their documents instead of uploading online? I heard that can sometimes be faster.

im in the same boat. been waiting 3 weeks now. this is rediculous. dont they know we have bills to pay???