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EDD claim balance hit zero but benefit year still active - what happens next?

So frustrated right now. My husband has been on regular UI since losing his construction job in March. His claim balance just dropped to $0 after his certification yesterday, but according to his account, his benefit year doesn't end until March 2026. We were counting on these payments for at least a few more months while he completes his vocational training program. Does anyone know what happens when your balance hits zero but your benefit year is still active? Will EDD automatically add more funds or does he need to file a new claim? We're panicking about bills since his training program doesn't end for another 10 weeks. Called EDD five times today but couldn't get through to anyone.

When your UI balance hits zero, that means you've exhausted your maximum benefit amount for this claim, even if your benefit year is still active. The benefit year just means the period during which you can collect those benefits, not a guarantee of benefits for the entire year. Unfortunately, EDD won't automatically add more funds to an exhausted claim. Your husband would need to wait until his current benefit year expires in March 2026 before filing a new claim, AND he would need new qualifying wages after his last claim began. There are a few options though: 1. If he qualifies for any extensions that might be currently available (check EDD's website for current extension programs) 2. If he's in an approved training program through EDD, he may qualify for California Training Benefits (CTB) which can extend benefits 3. File for other assistance programs while he completes his training I'd recommend trying to speak with an EDD representative to explore all options, especially about the California Training Benefits if his training is approved.

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Thank you for explaining this. His training program isn't EDD-approved, it's through a community college program he enrolled in himself. We had no idea the benefits could run out before the benefit year ended. Is there any way to appeal this or request additional funds based on hardship?

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THE SAME EXACT THING HAPPENED TO ME LAST YEAR!! It's so messed up that they don't explain this better when you first apply. I thought I was good for the whole year too and then BOOM - no more money but my "benefit year" was still active for like 7 more months. EDD system is a joke honestly.

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did u try calling them? maybe they can help figure something out for op's husband

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Yeah I tried calling like 50+ times. Never got through. Ended up having to take a job I hated just to pay bills. The "benefit year" thing is totally misleading!!!

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When I had this happen, I was actually able to get through to an EDD rep who walked me through my options. Here's what they told me: 1. Regular UI claims have a maximum benefit amount (MBA) that's calculated when you first apply 2. Once you use up that amount, there's no more money on that claim, even if your benefit year isn't over 3. You can't file a new UI claim until your benefit year ends 4. You need new qualifying wages since your last claim began to qualify for a new claim If your husband is in training, he should ask specifically about CTB (California Training Benefits) or other training extension programs. They won't volunteer this info - you have to ask! The real challenge is reaching someone at EDD who can help. I wasted days trying to get through until I found Claimyr (claimyr.com). They got me connected to an EDD rep in about 20 minutes. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Worth it to get clear answers about his specific situation rather than guessing.

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Thank you for the detailed explanation and recommendation. I just checked out that video and might try this service tomorrow. I really need to talk to someone who can check his specific claim details. Did they help you get any extensions or additional benefits when you called?

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They couldn't give me more benefits since I had used my maximum amount, but they did help me understand exactly when I could file a new claim and suggested some other assistance programs I could apply for in the meantime. The peace of mind from getting clear answers was worth it.

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i think ur husband might qualify for the fed-ed extension program if its still available?? my brother got extra weeks after his regular ui ran out. not sure tho, the rules change all the time

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Fed-ED extensions ended after the pandemic period. Currently, California doesn't have any automatic extensions for regular UI claims once they're exhausted. The best option for someone in training is to check if they qualify for California Training Benefits (CTB), but this typically needs to be arranged before or during the initial claim period.

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A little off topic but this happened to my wife back in 2023 and we were freaking out too. The thing about UI that most people don't understand (I sure didn't!) is that your benefit amount is calculated based on your highest quarter of earnings in your base period. This determines your weekly benefit amount AND your maximum benefit amount. So let's say someone qualifies for $450/week. Their maximum benefit amount would be $11,700 (26 weeks × $450), even though their benefit year is 12 months long. Once they collect all $11,700, that's it for that benefit year. Vocational training is tricky - did your husband notify EDD when he started his training? If not, he should definitely call and ask about California Training Benefits even this late in the game. It might be a longshot, but worth asking about.

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Thank you for breaking down the calculations, that helps me understand how they come up with the total. He didn't notify EDD about the training since he didn't want to risk them saying he wasn't available for work. I'm realizing now that might have been a mistake. We'll definitely try calling to ask about California Training Benefits.

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My claim balance hit 0 last month and I just applied for CalFresh while looking for work. It's not much but helps with groceries at least. There's also rental assistance programs depending on your county. Just throwing out some ideas to help in the meantime.

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Thank you, I appreciate the suggestions. We'll look into CalFresh right away. Anything helps at this point.

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Just to clarify something I'm seeing in the comments - many people confuse benefit year with guaranteed benefits for a year. The benefit year is simply the 12-month period during which you can collect your maximum benefit amount. Your maximum benefit is approximately 26 times your weekly benefit amount (in most standard cases). For anyone facing a similar situation: 1. Double-check if you qualify for California Training Benefits if in an approved training program 2. Look into other safety net programs like CalFresh, CalWORKs (if you have children), or county general assistance 3. Contact your local America's Job Center of California (AJCC) for employment services and possible training opportunities 4. Apply for any extensions that might be available (though currently none are available for standard UI claims) And as others have mentioned, getting accurate information directly from EDD is crucial, though admittedly challenging due to call volumes.

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this is super helpful info! i never understood the difference between benefit year and actual benefits before reading this

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Update: We finally got through to EDD this morning after using the Claimyr service that someone recommended here. The rep confirmed what everyone said - once the balance hits zero, that's it until the benefit year ends, and then only if there are new qualifying wages. However, she did say that because my husband has been in training (even though not EDD-approved), we could request a training extension by submitting specific paperwork. She's sending us the forms to apply for California Training Benefits retroactively. Not guaranteed approval, but at least there's a chance. Thank you all for your help and suggestions! Will update once we hear back about the training benefits application.

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That's great news about the potential training extension! Make sure to fill out all the paperwork completely and include any documentation from the training program that shows enrollment dates, expected completion date, and the type of training. The more documentation you provide upfront, the better chance of approval without delays. Fingers crossed for you both!

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Glad you were able to get through and get some concrete next steps! Hope the training extension works out for you.

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