Need EDD Appeals office phone number or direct email that actually works

i had same problem last month!! the regular edd numbers are useless for appeals stuff. try 1-800-300-5616 but press 1-2-4 at the prompts, sometimes that gets u to appeals dept

The Appeals office is actually separate from regular EDD. Each region has its own office with different contact information. You need to look at the disqualification notice - it should have the specific Appeals office address on it. For email, you can try eddappealsinfo@edd.ca.gov, but honestly they rarely respond to emails. Your husband should have received (or will soon receive) a letter with his appeal acknowledgment number and instructions. If it's been more than 4 weeks since filing the appeal and he hasn't received the acknowledgment letter, that's concerning. Also, make sure the appeal included all supporting documentation - the employer's written confirmation of layoff should be part of your evidence. You should be able to submit additional evidence up until the hearing date.

EDD Appeals is THE WORST. I waited 4 MONTHS for my appeal hearing last year! The whole time with ZERO benefits. They don't answer phones and they don't respond to emails. The system is DESIGNED to make you give up!!! The only thing that finally worked was contacting my state assembly member's office. They have staff who deal with EDD issues and can actually get responses. Google your district's assembly member and look for "constituent services" on their website.

I just went through this nightmare in January. The official Appeals Board number is 1-800-300-5616 but it's the same as the regular EDD number, which is why you're getting the runaround. Here's what worked for me: Use Claimyr.com to get through to an actual EDD rep. It costs money but they'll connect you to an EDD agent usually within 5-10 minutes instead of calling for days. Check their video demo: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Once you get through to a regular rep, specifically ask them to transfer you to the Appeals Department. Some reps will say they can't, but others will. It took me two tries but I finally got transferred to someone who could look up my appeal status and give me real information. The Appeals office can also add notes to your case file if you have new evidence.

The Appeals Board offices each have their own direct numbers, but they're not published online. Here's what you need to do: 1. Look at your acknowledgment letter carefully - it should have a case number that starts with letters (like OAK for Oakland office, SAC for Sacramento, etc.) 2. Based on those letters, here are some direct numbers: - Sacramento Appeals Office: 916-263-6832 - Oakland/Bay Area: 510-956-4000 - San Diego: 619-525-4995 - Los Angeles: 213-620-6252 3. When you call, have your appeal case number ready. Ask specifically about the timeline for scheduling a hearing. 4. If they say it's still being processed, ask if there's any missing information they need from you. 5. Make sure you're certifying for benefits every two weeks even during the appeal process. If you win the appeal, they'll pay all back benefits you certified for. Hope this helps!

hey just wondering has ur husband been doing the work search requirements during this whole appeal process??? cuz my brother didnt do them thinking he didnt need to while appealing and when he won his appeal they only backpaid for the weeks he had done the search requirements

Just one more tip - when your husband does get the hearing date (they'll mail a notice), make sure to thoroughly prepare. The hearings are typically conducted by phone with an Administrative Law Judge. 1. Organize all your evidence (the layoff confirmation from the employer is crucial) 2. Write down key dates and events in chronological order 3. Practice explaining the situation clearly and concisely 4. Have the employer representative join if possible to confirm it was a layoff 5. Submit any additional evidence at least 10 days before the hearing Appeals have a fairly high success rate when properly prepared for, especially if the employer confirms it was a layoff rather than a quit.

When I had my appeal last year, I found out you can actually check the status online! Go to https://eddappeal.edd.ca.gov/appeal/status and enter your case number and SSN. It won't give you much info but at least confirms they have your case and whether a hearing is scheduled.

Another thing that might help - if you're really desperate and the direct numbers aren't working, try calling first thing in the morning around 8:02 AM when they open. I've had better luck getting through to the Appeals offices then versus later in the day when the lines are jammed. Also, document EVERYTHING - every call you make, who you spoke to, what they said, dates, times. If this drags on much longer, you might need to escalate to the EDD Director's office or even consider legal action. California Legal Aid has free resources for unemployment appeals if you qualify income-wise. And honestly, while you're trying all these phone numbers and emails, definitely follow up on that assembly member suggestion. They have dedicated EDD liaisons and can sometimes get action when nothing else works. Don't give up - wrongful disqualifications get overturned all the time when you have proper documentation like you do!

I went through this exact same situation last year - husband laid off, EDD said he quit, filed appeal immediately. Here's what finally worked for us: The key is persistence with multiple approaches at once. While you're trying those direct numbers (definitely try the Sacramento one since your case starts with SAC), also file a complaint with your state senator's office - not just assembly member but SENATOR too. They often have more pull with state agencies. One thing that helped us was submitting a detailed written statement to the Appeals Board explaining exactly what happened in the eligibility interview and why EDD misinterpreted the situation. You can fax this to 916-263-6830 (Sacramento Appeals fax) with your case number clearly marked. Also, if your husband's former employer has HR, have them send a letter directly to the Appeals Board confirming it was a layoff due to business reasons, not a voluntary quit. Include the employer's federal tax ID number in the letter - this helps EDD verify it's legitimate. The whole process took us 3 months but we got full back pay once we won. Don't give up - the documentation you have sounds solid and wrongful quit determinations get overturned frequently when you have employer confirmation of layoff.

I'm going through something similar right now - got disqualified 3 weeks ago and the regular EDD phone lines have been completely useless. Reading through all these responses is giving me so much hope and practical steps to try! One thing I wanted to add - if you're having trouble getting through to those direct Appeals office numbers, try calling on different days of the week. I've noticed Tuesdays and Wednesdays seem to have slightly shorter wait times than Mondays and Fridays. Also, when you do get someone on the phone, ask them to email you a confirmation of whatever they tell you about your case status or next steps. I learned this the hard way when a rep told me my hearing would be scheduled "within 2 weeks" but when I called back later, there was no record of that conversation. The assembly member route sounds really promising - I'm definitely going to try that this week. It's frustrating that we have to jump through so many hoops just to get basic information, but at least there are people here who've figured out what actually works. Thanks everyone for sharing your experiences!

I work for a nonprofit that helps people with unemployment appeals and wanted to share a few additional resources that might help: 1. The California Unemployment Insurance Appeals Board has a self-help guide at https://www.cuiab.ca.gov/self-help/ - it explains the process step-by-step and includes sample forms. 2. If you're in LA County, the Public Law Center has free legal clinics specifically for unemployment appeals: (714) 541-1010. They can help you prepare your case properly. 3. One thing many people don't know - you can request an interpreter for your hearing if English isn't your first language, or even just request that the hearing be conducted more slowly if you need time to process questions. 4. During the hearing, stick to the facts about why the separation occurred. Don't get sidetracked into complaints about the employer or the EDD process itself - just focus on proving it was a layoff, not a quit. The employer confirmation letter you have is really strong evidence. Make sure to submit it as soon as possible rather than waiting for the hearing. Appeals judges appreciate having evidence in advance to review. Hang in there - appeals with solid documentation like yours have good success rates!

I just wanted to jump in and say thank you to everyone who's shared their experiences and advice on this thread! My sister went through almost the exact same situation last year - laid off but EDD classified it as a quit, filed appeal, got the runaround for months. What finally worked for her was a combination of several strategies mentioned here: she contacted her assembly member's office AND used one of those callback services to actually get through to EDD, then specifically asked to be transferred to Appeals. The assembly member's office was key though - they have a direct liaison with EDD and got a response within 5 business days after months of silence. One additional tip - when you do get your hearing scheduled, make sure to log into the hearing a few minutes early if it's by phone. Sometimes they start right on time and if you're not there, they might proceed without you. Also, speak slowly and clearly since the judge is taking notes and some hearings are recorded. The documentation you have sounds really solid - employer confirmation of layoff is exactly what you need. Appeals with proper employer documentation have something like an 80% success rate from what I've seen. Don't let EDD's broken phone system discourage you from fighting this!

I'm dealing with a similar appeal situation right now and this thread has been incredibly helpful! One thing I discovered that might help - if you have a local One-Stop Career Center (America's Job Center), some of them have staff who are trained to help with EDD appeals. They can't call on your behalf, but they can help you organize your documentation and even practice for the hearing. Also, I noticed someone mentioned continuing to certify during the appeal - this is CRUCIAL. Even if you're not getting paid, you must keep certifying every two weeks or you'll lose those weeks permanently even if you win the appeal. I made this mistake early on and lost 3 weeks of potential back pay. The employer letter with their tax ID number is brilliant advice. My former employer initially sent just a basic "laid off due to restructuring" letter, but when I asked them to include their EIN and reference my specific termination date and reason, it seemed to carry much more weight with the Appeals Board. One more tip - if you're really struggling financially while waiting, check if your county has emergency rental assistance programs. Many don't require you to be receiving unemployment benefits, just proof that you've applied and are awaiting a decision. It's not much, but it might help with that rent payment you mentioned.

I'm so sorry you're going through this - the EDD appeals process is absolutely broken and it's infuriating when you have clear documentation that you were laid off. I went through something similar last year and it took 4 months to resolve. A few things that helped me beyond what others have mentioned: 1. Try calling the Appeals Board at 8:00 AM sharp when they open - I had better luck getting through then 2. When you submit that employer letter, make sure it's on company letterhead and includes specific details like your last day of work, the reason (layoff/downsizing), and whether it was your decision or the company's 3. Keep a detailed log of every interaction - dates, times, names, what was said. This becomes important if you need to escalate further The assembly member route really does work. I was skeptical but their constituent services got me a response from EDD within a week after I'd been ignored for months. Don't feel bad about using this option - that's literally what they're there for. Also want to echo what others said about continuing to certify. I know it feels pointless when you're not getting paid, but if you win (and with employer confirmation you likely will), they'll pay all the back weeks you certified for. Hang in there - I know it's incredibly stressful but you have solid evidence and these suggestions should help you break through the bureaucracy!