EDD Paid Family Leave nightmare: Can't reach anyone, account shows error. Help!

Ugh, I feel your pain. I've been in the same boat with my unemployment claim. It's like they purposely make it impossible to reach anyone. Have you tried calling right when they open? I've heard that can sometimes work.

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/DOLxZQb92wM

Have you tried reaching out to your local state representative? Sometimes they can help push things through when you're stuck in EDD limbo.

This is why I always tell people to have an emergency fund. You can't rely on the government to help you when you need it. 🤷‍♂️

Here's what worked for me after 3 months of trying: 1. Document everything. Keep a log of all your calls, emails, and attempts to contact EDD. 2. File a complaint with the EDD directly through their website. 3. Contact your state assembly member and state senator. Provide them with your documentation. 4. If that doesn't work, file a complaint with the state ombudsman. 5. As a last resort, consider reaching out to local media. Sometimes public pressure can get things moving. It's a long process, but persistence is key. Don't give up!

lol welcome to the wonderful world of california bureaucracy 🤡 where nothing works and everyone's always on lunch break

Has anyone tried faxing their documents? I know it sounds archaic, but I've heard some people have had success with that method.

I'm an ex-EDD employee (don't hate me lol). Here's some insider advice: - The best time to call is Tuesday-Thursday, avoid Mondays and Fridays - If you get through to anyone, even if it's the wrong department, ask them to transfer you instead of hanging up - Be super nice to the person who answers, they deal with angry people all day and are more likely to go the extra mile if you're kind - Have all your info ready: claim number, dates, any correspondence you've received - If all else fails, request a callback. It might take a while, but they do get to them eventually Hope this helps someone!

I went through something similar last year with my PFL claim. What finally worked for me was using the "Contact EDD" form on their website multiple times - I submitted it every few days with my case details. It took about 2 weeks, but someone eventually called me back. Also, try calling the general EDD number (1-800-300-5616) and pressing 1 for English, then 2 for employer, then 4 for other - sometimes that gets you to a different queue that's less busy. Hang in there, it's frustrating but you'll get through eventually! 💪