EDD Paid Family Leave Non-Payment Issue - Need Help Getting Through!

Ugh, I feel your pain! I went through the same thing last year. It's like they want us to give up or something. Have you tried faxing them? Sometimes that works better than calling.

I found a way to actually get someone on the phone! I used this site called claimyr.com. It's a calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to your phone. It costs $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Here's what worked for me: 1. Gather all your documents: claim number, paystubs, any correspondence from EDD. 2. Call right when they open (8:00 AM I think?) 3. If you can't get through, keep trying every 15 minutes. 4. When you do get through, be super nice to the rep. They deal with angry people all day. 5. Ask for a supervisor if the first person can't help. 6. Get a direct number or extension if possible. 7. Follow up with an email summarizing your call. It's a pain, but persistence is key. Don't give up!

have u checked ur online account? sometimes they need additional info but dont actually tell u 🙄

I'm in the same boat, been waiting for 6 weeks now. This is ridiculous. We need to organize and demand better service!

Pro tip: if you have a state representative, try contacting their office. They can sometimes expedite claims or at least get you more info.

guys. i literaly just got my payment today after 2 months of waiting. keep ur head up, it'll come eventually!