Texas Unemployment

Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the TWC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the TWC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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I had the exact same thing happen only it was a different type of check that i failed. company told me that was why but then told TWC i was habitually late. totally false! what i learned in my appeal is that u need to focus on proving what they told u directly not why u failed the check. the twc judge person asked me specifically what my manager said the day i was fired. word for word. my manager didnt show up to the hearing and i won by default

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That's interesting! I'll definitely focus on what my manager specifically said when terminating me. I have pretty clear documentation with timestamps that should help. Did your former employer have to pay back the benefits after you won?

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To answer your question about employer payments - employers don't directly pay back benefits to TWC after losing an appeal. They pay unemployment taxes, and their tax rate can increase based on benefits charged to their account. This is likely why some employers contest claims or misrepresent termination reasons. For your appeal, focus on these key points: 1. You were meeting performance standards (bring performance reviews if available) 2. The EQIP check was beyond your control 3. Your termination was solely due to the background check, not performance 4. You have documentation proving the real reason Remember to maintain a professional tone during the hearing, even if your former employer makes false statements.

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Thank you for the detailed explanation! This clears up a lot of my confusion about how the process works. I actually do have my last performance review from 2 months before termination where I received a 'meets expectations' rating. I'll definitely bring that to the hearing as well.

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btw if ur stressing about money while waiting, once ur claim is approved they'll backpay u for all the weeks u requested payment during the waiting period. so make sure u keep requesting payment every 2 weeks even if its still pending

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That's a huge relief! I was worried I'd just lose those weeks of benefits.

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It's worth mentioning that your situation is classified as a "lack of work" separation, which is one of the clearest qualifications for unemployment benefits. When a business closes entirely, there's no question that the separation wasn't your fault. Your claim should be straightforward once TWC completes their verification process. The most important thing now is staying on top of your payment requests and work search activities while your claim is processing.

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That makes me feel better about my chances of getting approved. I'll definitely keep up with the payment requests and work search.

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is anybody else frustrated that we even NEED to contact our senators just to get basic unemployment benefits????!! the system is completely broken!!

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YES! It's absurd that we have to escalate to this level just to get someone to look at our claims. I understand they're busy after the hurricane but there should be a better system in place.

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welcome to texas lol

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Just to follow up - I checked the TWC website and they posted an update about Hurricane Delores DUA claims yesterday. They acknowledged a "processing delay" affecting certain ZIP codes in the Corpus Christi area and said they're expediting reviews. You might be caught in this backlog. Did you receive a specific denial reason in your determination letter? If it mentions "insufficient documentation" that's usually fixable by submitting the correct paperwork through the appeal process. If it says "not affected by disaster" that's a different issue that might need the senator's help to resolve.

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Just checked my determination letter again and it says "insufficient proof of employment at time of disaster." But I literally sent them my April 2025 paystubs! So frustrating. But at least I know what to focus on in my appeal now. Thank you for pointing me to that specific wording.

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Yes, always ask for a \

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Just wanted to update - a friend of mine was in this exact situation last week. She used Claimyr to get through to TWC, and the agent she spoke with was able to see that her ID.me verification had actually completed successfully in their system, but there was a secondary review flag that was holding up the process. The agent removed that flag while she was on the phone, and her account was updated and money restored within 48 hours. Sometimes you just need to get to the right person who can see what's actually happening in their system.

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Just to follow up - I just checked and it looks like TWC hasn't posted anything about recent flooding disaster unemployment yet. They usually send out a press release first, then update the website. You might want to sign up for their news alerts at https://www.twc.texas.gov/news to get notified as soon as they announce the DUA program for your disaster. The deadline to apply is usually 30 days after the announcement, so you don't want to miss it!

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That's incredibly helpful, thank you! I just signed up for the alerts. Hopefully they'll make an announcement soon.

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kinda off topic but make sure u do ur work search stuff even with disaster benefits they still made me do that

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Actually, that's not correct for DUA. Regular unemployment requires work search activities (3 per week in Texas), but Disaster Unemployment Assistance typically waives or modifies the work search requirements depending on the severity of the disaster. The TWC will specify any work search requirements in the DUA announcement for your specific disaster.

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