Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the TWC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the TWC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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GET READY FOR THE TWC NIGHTMARE!!! I reapplied after being denied the first time too and they STILL messed up my wages even though I had proof. Took 5 WEEKS and MULTIPLE CALLS to get it fixed!!!! Their system is complete garbage and they don't care at all about people who need help. Hope your experience is better than mine but I'M NEVER COUNTING ON TWC AGAIN!!!!
omg i feel this in my soul. took me 7 weeks last time!!!!
Just wanted to follow up on something important - since you mentioned this temp job lasted April-August, make sure you have documentation ready in case there's any confusion about why it ended. If it was truly a temporary position with a defined end date, that's usually pretty straightforward for TWC to process. In my experience, when reapplying after a previous denial, it sometimes triggers additional review because they see you in their system already. Don't get discouraged if you have to wait a bit longer than a first-time applicant might.
That's good to know. I do have an email from the temp agency stating the assignment end date, so I'll keep that ready. I appreciate all the helpful advice everyone has shared!
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I had to call over 50 times in one day last year to get through. Started at 7am and just kept redialing whenever it disconnected me. Finally got through around 2pm. The system is DESIGNED to make you give up. Once I finally got a person, they fixed my issue in literally 5 minutes. It was a simple data entry error that had my claim stuck for weeks! Keep trying and document EVERYTHING - dates, times, how long you waited before disconnection. You might need it if you end up filing a complaint.
This is why I ended up giving up on my last claim. After weeks of trying, I just couldn't keep fighting the system. THEY WANT US TO GIVE UP!!!
50 times?! That's insane. I don't have that kind of time or patience, but I guess I don't have much choice. I'm worried mine is also just a simple error that's keeping all my money held up.
Update on your situation? Were you able to get through using any of these methods? I'm curious which one worked because I might be facing the same issue soon with my claim renewal.
I tried the Claimyr service that someone recommended above and actually got through! Took about 15 minutes total instead of the hours I was wasting before. Turns out my claim was stuck because my identity verification through ID.me hadn't properly connected to my TWC account. Agent fixed it in a few minutes once I actually got someone on the phone. Payments should start processing in 3-5 business days they said.
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One thing to note about contacting your state representative - make sure you're reaching out to your STATE representative, not your federal Congressional representative. Many people make this mistake. State reps handle TWC issues since unemployment is administered at the state level. Also, when you call their office, ask specifically for the staff member who handles constituent services or TWC matters. This person will know exactly who to contact at TWC to escalate your case. One more point - if you're 45 days behind on your mortgage, you should immediately contact your mortgage servicer and ask about hardship options. Many have programs that can pause foreclosure proceedings while you're actively working to resolve government benefits issues. The key is to contact them BEFORE they file formal foreclosure paperwork.
This is really helpful advice - thank you! I called my mortgage company last week and they basically said they can't help until I have some proof of incoming funds. They suggested getting a hardship letter from TWC explaining the delay in benefits, but of course I can't get anyone at TWC to even speak to me to request that letter. It's a horrible catch-22.
Something important that no one has mentioned yet - ID.me verification issues are usually categorized as "identity verification issues" in the TWC system, which means your claim is probably on hold with an identity verification flag. When you speak with your state representative's office, make sure you specifically mention that you need help with an "identity verification hold" on your unemployment claim. This precise terminology will help them route your case to the correct department at TWC. Additionally, if you've been locked out completely, you might also have a separate "account access" issue that needs to be addressed simultaneously. These are handled by different teams at TWC, so being specific about both problems will speed up resolution. Lastly, document every attempt you've made to resolve this (dates of ID.me attempts, TWC calls, etc.) as this documentation will be helpful if you end up needing to file an appeal for backdated benefits once your identity is verified.
Thank you for these specific terms! I've been saying "ID.me problem" which probably isn't helping. I'll use "identity verification hold" when I call tomorrow. And yes, I've documented everything so far - have a notebook with all my attempts, reference numbers, and even screenshots of the error messages. Hopefully that will help my case.
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Just curious - did they actually pay you the higher rate ($16.25 instead of $14.75)? If so, did you report the higher amount to TWC? That could be part of the issue too.
That's what's weird - my paychecks were based on $14.75/hr exactly as we agreed, but their paperwork to TWC apparently says $16.25. I reported exactly what I was paid each week. I think it might be some kind of internal administrative error on their end.
Update us after your hearing! I think you'll win this appeal based on what you've described. The temporary/seasonal nature of the position plus the fact that there was a predetermined break with no work available is the key to your case. Good luck!
Thank you! I definitely will update. Hearing is next Tuesday at 10am. So nervous but feeling more prepared now.
Avery Davis
isnt it up to the irs not twc? maybe u should ask them
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Nadia Zaldivar
•No, TWC is responsible for issuing the correct 1099-G form since they're the ones who paid the benefits. The IRS just receives the information TWC reports. TWC needs to correct their reporting by issuing a corrected form.
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Anna Xian
One more thing - check if you repaid the money in the same calendar year you received it. If you got the benefits and repaid them within 2025, then the 1099-G should show the net amount. If you got the benefits in 2024 but repaid in 2025, things get more complicated and you may need to use the "claim of right" doctrine when filing. Something to ask about when you reach TWC.
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TillyCombatwarrior
•Both the payment and repayment were in 2025, so hopefully that simplifies things. Received payments in March/April and repaid in July.
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Anna Xian
•That's good news! In that case, TWC definitely should issue a corrected 1099-G showing only the net amount you actually kept. Be persistent!
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