Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the TWC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the TWC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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Im confused on something - if they approved your appeal in 2021 and u certified for 4-5 weeks like u said, why didnt u get THOSE payments before u went to prison?? Did u check that your direct deposit info was correct?? Maybe the payments went to a closed account or something?
That's a really good point. I had set up direct deposit but was having some bank issues at the time. It's possible the money got rejected by my bank. I wonder if in that case, TWC would have tried to send a paper check instead?
If your direct deposit failed, TWC would typically default to sending a paper check to your address on file. If you were incarcerated, those checks may have been returned to TWC or simply expired after 180 days. When you use the Claimyr service that someone mentioned to speak with a TWC rep, ask specifically about: 1) whether payments were attempted for those 4-5 weeks you certified for, 2) if those payments failed or were returned, and 3) if there's any way to reissue payment for just those specific weeks you properly certified for before incarceration. Focus on those initial weeks rather than the entire claim period, as you might have a better case for those.
This is extremely helpful advice. I'll focus specifically on those weeks I certified for. Even if I could get just that portion of the benefits, it would make a huge difference right now. Thank you!
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Just curious - did they actually pay you the higher rate ($16.25 instead of $14.75)? If so, did you report the higher amount to TWC? That could be part of the issue too.
That's what's weird - my paychecks were based on $14.75/hr exactly as we agreed, but their paperwork to TWC apparently says $16.25. I reported exactly what I was paid each week. I think it might be some kind of internal administrative error on their end.
Update us after your hearing! I think you'll win this appeal based on what you've described. The temporary/seasonal nature of the position plus the fact that there was a predetermined break with no work available is the key to your case. Good luck!
Thank you! I definitely will update. Hearing is next Tuesday at 10am. So nervous but feeling more prepared now.
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Yes, you might have a valid FMLA claim since you meet the requirements. You can file a complaint with the U.S. Department of Labor's Wage and Hour Division. This would be separate from your unemployment claim, but could potentially help with getting your job back or receiving compensation if they find your termination violated FMLA protections.
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one more thing - when u first apply online the system is gonna ask if u were laid off or quit. this confused me cuz neither applied to me with reduced hours. u should select the option for 'still working reduced hours' or something similar (i cant remember exact wording). if u select wrong option it will mess up ur whole application!
Oh that's super helpful! I would have been confused by that question too. Thanks for the heads up!
Good luck!! The whole process is stressful but worth it when you finally get some help. Hope those people you work for realize how badly they're treating their employees.
Thank you! I'm already looking for another position with a more stable schedule and better management. Hoping the partial unemployment helps bridge the gap until I find something better.
Maya Patel
One thing to note about contacting your state representative - make sure you're reaching out to your STATE representative, not your federal Congressional representative. Many people make this mistake. State reps handle TWC issues since unemployment is administered at the state level. Also, when you call their office, ask specifically for the staff member who handles constituent services or TWC matters. This person will know exactly who to contact at TWC to escalate your case. One more point - if you're 45 days behind on your mortgage, you should immediately contact your mortgage servicer and ask about hardship options. Many have programs that can pause foreclosure proceedings while you're actively working to resolve government benefits issues. The key is to contact them BEFORE they file formal foreclosure paperwork.
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Emily Jackson
•This is really helpful advice - thank you! I called my mortgage company last week and they basically said they can't help until I have some proof of incoming funds. They suggested getting a hardship letter from TWC explaining the delay in benefits, but of course I can't get anyone at TWC to even speak to me to request that letter. It's a horrible catch-22.
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Emma Garcia
Something important that no one has mentioned yet - ID.me verification issues are usually categorized as "identity verification issues" in the TWC system, which means your claim is probably on hold with an identity verification flag. When you speak with your state representative's office, make sure you specifically mention that you need help with an "identity verification hold" on your unemployment claim. This precise terminology will help them route your case to the correct department at TWC. Additionally, if you've been locked out completely, you might also have a separate "account access" issue that needs to be addressed simultaneously. These are handled by different teams at TWC, so being specific about both problems will speed up resolution. Lastly, document every attempt you've made to resolve this (dates of ID.me attempts, TWC calls, etc.) as this documentation will be helpful if you end up needing to file an appeal for backdated benefits once your identity is verified.
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Emily Jackson
•Thank you for these specific terms! I've been saying "ID.me problem" which probably isn't helping. I'll use "identity verification hold" when I call tomorrow. And yes, I've documented everything so far - have a notebook with all my attempts, reference numbers, and even screenshots of the error messages. Hopefully that will help my case.
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