Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the TWC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the TWC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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This system is RIGGED against us regular people!!! I swear TWC just automatically sides with employers no matter what evidence you have. I fought an appeal for 5 months only to win and then they STILL took 3 more weeks to resume my payments. The whole thing is designed to make you give up.
facts!!! they hope ppl just give up and dont fight it. same with all government stuff tbh
I was in a somewhat similar situation with incorrect reporting from an employer. I tried for weeks to get through on the TWC phone lines with no success. I finally used Claimyr (claimyr.com) and got connected to a TWC representative in about 15 minutes. The agent was able to review my documentation immediately and flag my case for expedited review since it was clearly an employer reporting error. Saved me potentially months of waiting for the formal appeal. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh
Thank you for this recommendation! I'll check out Claimyr right now. At this point, anything that can help me get in touch with an actual person at TWC would be worth it. The constant busy signals and disconnections are making this situation even more stressful.
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I swear the TWC system is DELIBERATELY CONFUSING just to trip people up!!! I had the exact same question last month about my student loan disbursement and spent DAYS trying to figure it out. The payment request just asks "did you work" and "did you earn money" - if it's a LOAN, you didn't EARN it, so logically it shouldn't count! But trying to get a straight answer from TWC is impossible!!
OMG yes! It feels like walking through a minefield sometimes. I've been stressing about this all day.
So this is slightly off-topic but when I was dealing with a reporting question like yours, I found it super helpful to check the TWC Claimant Handbook. They have a PDF version on their website that gets into the details of what counts as income. It specifically talks about reportable earnings being from services performed (aka work). Loans definitely don't qualify as that.
Great suggestion! The Claimant Handbook is definitely a useful resource. To add to this, when you're completing your payment request, TWC specifically asks "Did you work?" and "Did you earn wages?" - receiving a loan doesn't involve working or earning wages, so it wouldn't be reported in your payment request. Keep in mind that while loans aren't reportable for unemployment purposes, different rules may apply for other government programs like SNAP or Medicaid.
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Did anyone else read that new Austin daycare exposé article last week?? The conditions in some of these places are HORRIBLE and the state does almost nothing!! OP I totally believe your story and hope TWC does too!!
Just wanted to add - make sure you request a telephonic hearing if possible. It's usually less stressful than appearing in person, and you can have all your documentation spread out in front of you during the call. When TWC schedules your hearing, they'll send instructions about how to submit evidence beforehand - follow those instructions EXACTLY and submit everything at least 3 business days before your hearing date. Also, after submitting your appeal, keep an eye on your mail. TWC will send a hearing notice with the date/time, usually 2-3 weeks after you file your appeal. If you miss your hearing, it's extremely difficult to get it rescheduled.
Thank you for these tips! I've started organizing all my evidence chronologically. Should I also request my daughter's attendance records from the daycare to prove when I withdrew her, or is my resignation letter enough?
If you can get those attendance records, definitely include them! The more documentation showing the timeline of events, the better. Also include any communications about withdrawing her that mention safety concerns as the reason.
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Wait has he had ANY job since getting let go last year? Even part time work? Because if he got a new job and then lost THAT job within the last year, he could possibly file based on the newer job loss!
He did some handyman work for cash over the summer but nothing with actual payroll. I don't think that would count, would it?
Unfortunately, cash work wouldn't establish a new base period since those wages weren't reported to TWC through an employer's quarterly wage reports. Only W-2 employment or properly reported 1099 work (where the employer paid unemployment taxes) would qualify for establishing a new claim.
Sorry to hear about your father in law's situation. My neighbor went thru something similar last year. The missed benefits hurt but the silver lining was that WorkForce Solutions helped him with his resume and he found a better job than his old one within 2 months!
That's encouraging to hear! I think he's been feeling too old to start something new, but maybe with some support he'll feel differently.
Tyler Murphy
My cousin's boyfriend had the exactt same thing happen after his factory closed for Baryl. It took them forever to process but he did get paid eventually. The whole system is confusing.. I think he had to call them like 3 times to fix something with his dates tho.
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Serene Snow
•That's a good point about dates. @OP, make sure your husband is very clear about his work separation date and return-to-work date on all communications with TWC. Any discrepancies in dates can cause delays in processing.
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Haley Stokes
Thank you all for the helpful information! I've made notes about everything. He'll definitely continue with the payment request process and make sure to accurately report his return-to-work date. It's a relief to know this is normal handling for disaster claims. If we don't see any updates in the next week, we might try that Claimyr service to get through to TWC directly. I really appreciate everyone taking the time to explain how this works!
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