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To answer your follow-up question - you should wait for the scheduled fact-finding interview before submitting your evidence. During that call, the examiner will tell you how to submit your documentation. They typically give you a specific fax number or email address that goes directly to your claim examiner. And yes, absolutely continue requesting payment every two weeks while waiting for a determination. This is essential even if your claim is in pending status. If you're ultimately approved, you'll only receive benefits for weeks you properly requested payment.
During your fact-finding interview: DO: - Stick to factual statements - Reference specific dates and events - Clearly state you never received a second write-up - Explain your harassment reports chronologically - Ask for the employer to provide proof of the second write-up - Stay calm and professional DON'T: - Use emotional language or appear angry - Make general accusations without evidence - Interrupt the examiner or employer - Bring up unrelated workplace issues - Speculate about employer motives without evidence Remember that everything is being recorded, and the examiner is looking for clear, factual information to make their determination. Your documentation will speak for itself if organized properly.
One more thing - check if you repaid the money in the same calendar year you received it. If you got the benefits and repaid them within 2025, then the 1099-G should show the net amount. If you got the benefits in 2024 but repaid in 2025, things get more complicated and you may need to use the "claim of right" doctrine when filing. Something to ask about when you reach TWC.
GET READY FOR THE TWC NIGHTMARE!!! I reapplied after being denied the first time too and they STILL messed up my wages even though I had proof. Took 5 WEEKS and MULTIPLE CALLS to get it fixed!!!! Their system is complete garbage and they don't care at all about people who need help. Hope your experience is better than mine but I'M NEVER COUNTING ON TWC AGAIN!!!!
Just wanted to follow up on something important - since you mentioned this temp job lasted April-August, make sure you have documentation ready in case there's any confusion about why it ended. If it was truly a temporary position with a defined end date, that's usually pretty straightforward for TWC to process. In my experience, when reapplying after a previous denial, it sometimes triggers additional review because they see you in their system already. Don't get discouraged if you have to wait a bit longer than a first-time applicant might.
I had to call over 50 times in one day last year to get through. Started at 7am and just kept redialing whenever it disconnected me. Finally got through around 2pm. The system is DESIGNED to make you give up. Once I finally got a person, they fixed my issue in literally 5 minutes. It was a simple data entry error that had my claim stuck for weeks! Keep trying and document EVERYTHING - dates, times, how long you waited before disconnection. You might need it if you end up filing a complaint.
This is why I ended up giving up on my last claim. After weeks of trying, I just couldn't keep fighting the system. THEY WANT US TO GIVE UP!!!
Update on your situation? Were you able to get through using any of these methods? I'm curious which one worked because I might be facing the same issue soon with my claim renewal.
I tried the Claimyr service that someone recommended above and actually got through! Took about 15 minutes total instead of the hours I was wasting before. Turns out my claim was stuck because my identity verification through ID.me hadn't properly connected to my TWC account. Agent fixed it in a few minutes once I actually got someone on the phone. Payments should start processing in 3-5 business days they said.
Mei Chen
yeah she got all the back money at once. was like 6k cause it took like 3 months total. but she had to request payment every 2 weeks whole time like someone else already said
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CosmicCommander
Since your separation involves both a medical issue and a natural disaster, make sure to specifically mention both during your appeal hearing. TWC has special provisions for both situations. The natural disaster element (hurricane flooding) adds substantial weight to your case since TWC recognizes this as a legitimate barrier to work. Also worth noting: if you've worked for this employer for over a year, mention that too. Longer employment history works in your favor for these types of appeals.
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Jamal Harris
•This is great to know. I had been with this company for almost 2 years before this happened. I'll definitely mention both the medical emergency and the hurricane flooding barriers during my hearing.
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