Texas Unemployment

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  • Connect you to a human agent at the TWC
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  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the TWC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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yeah she got all the back money at once. was like 6k cause it took like 3 months total. but she had to request payment every 2 weeks whole time like someone else already said

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Since your separation involves both a medical issue and a natural disaster, make sure to specifically mention both during your appeal hearing. TWC has special provisions for both situations. The natural disaster element (hurricane flooding) adds substantial weight to your case since TWC recognizes this as a legitimate barrier to work. Also worth noting: if you've worked for this employer for over a year, mention that too. Longer employment history works in your favor for these types of appeals.

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This is great to know. I had been with this company for almost 2 years before this happened. I'll definitely mention both the medical emergency and the hurricane flooding barriers during my hearing.

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To answer your follow-up question - you should wait for the scheduled fact-finding interview before submitting your evidence. During that call, the examiner will tell you how to submit your documentation. They typically give you a specific fax number or email address that goes directly to your claim examiner. And yes, absolutely continue requesting payment every two weeks while waiting for a determination. This is essential even if your claim is in pending status. If you're ultimately approved, you'll only receive benefits for weeks you properly requested payment.

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Got it - I'll wait for their instructions on how to submit everything. Is there anything specific I should say or avoid saying during the interview?

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During your fact-finding interview: DO: - Stick to factual statements - Reference specific dates and events - Clearly state you never received a second write-up - Explain your harassment reports chronologically - Ask for the employer to provide proof of the second write-up - Stay calm and professional DON'T: - Use emotional language or appear angry - Make general accusations without evidence - Interrupt the examiner or employer - Bring up unrelated workplace issues - Speculate about employer motives without evidence Remember that everything is being recorded, and the examiner is looking for clear, factual information to make their determination. Your documentation will speak for itself if organized properly.

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This is extremely helpful - thank you! I'll practice keeping my responses factual and calm. It's been so stressful waiting that it's good to know exactly what to expect.

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isnt it up to the irs not twc? maybe u should ask them

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No, TWC is responsible for issuing the correct 1099-G form since they're the ones who paid the benefits. The IRS just receives the information TWC reports. TWC needs to correct their reporting by issuing a corrected form.

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One more thing - check if you repaid the money in the same calendar year you received it. If you got the benefits and repaid them within 2025, then the 1099-G should show the net amount. If you got the benefits in 2024 but repaid in 2025, things get more complicated and you may need to use the "claim of right" doctrine when filing. Something to ask about when you reach TWC.

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Both the payment and repayment were in 2025, so hopefully that simplifies things. Received payments in March/April and repaid in July.

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That's good news! In that case, TWC definitely should issue a corrected 1099-G showing only the net amount you actually kept. Be persistent!

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GET READY FOR THE TWC NIGHTMARE!!! I reapplied after being denied the first time too and they STILL messed up my wages even though I had proof. Took 5 WEEKS and MULTIPLE CALLS to get it fixed!!!! Their system is complete garbage and they don't care at all about people who need help. Hope your experience is better than mine but I'M NEVER COUNTING ON TWC AGAIN!!!!

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omg i feel this in my soul. took me 7 weeks last time!!!!

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Just wanted to follow up on something important - since you mentioned this temp job lasted April-August, make sure you have documentation ready in case there's any confusion about why it ended. If it was truly a temporary position with a defined end date, that's usually pretty straightforward for TWC to process. In my experience, when reapplying after a previous denial, it sometimes triggers additional review because they see you in their system already. Don't get discouraged if you have to wait a bit longer than a first-time applicant might.

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That's good to know. I do have an email from the temp agency stating the assignment end date, so I'll keep that ready. I appreciate all the helpful advice everyone has shared!

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I had to call over 50 times in one day last year to get through. Started at 7am and just kept redialing whenever it disconnected me. Finally got through around 2pm. The system is DESIGNED to make you give up. Once I finally got a person, they fixed my issue in literally 5 minutes. It was a simple data entry error that had my claim stuck for weeks! Keep trying and document EVERYTHING - dates, times, how long you waited before disconnection. You might need it if you end up filing a complaint.

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This is why I ended up giving up on my last claim. After weeks of trying, I just couldn't keep fighting the system. THEY WANT US TO GIVE UP!!!

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50 times?! That's insane. I don't have that kind of time or patience, but I guess I don't have much choice. I'm worried mine is also just a simple error that's keeping all my money held up.

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Update on your situation? Were you able to get through using any of these methods? I'm curious which one worked because I might be facing the same issue soon with my claim renewal.

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I tried the Claimyr service that someone recommended above and actually got through! Took about 15 minutes total instead of the hours I was wasting before. Turns out my claim was stuck because my identity verification through ID.me hadn't properly connected to my TWC account. Agent fixed it in a few minutes once I actually got someone on the phone. Payments should start processing in 3-5 business days they said.

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