TWC marked me ineligible due to employer mistake about doctor restrictions - need to bypass appeal wait

Call TWC directly and ask to speak with the determinations department. Explain that there was a misunderstanding with your employer and that you have documentation proving you had no medical restrictions. Sometimes they can expedite these things if you get the right person on the phone. Be persistent and call early in the morning when they first open.

did u try talkin to ur employer again?? mayb they can fix the mistake since they reported wrong info

You're in a tricky situation. TWC appeals are currently taking 10-12 weeks minimum because of backlog. In your case, I'd recommend two things: 1. Keep trying to get your employer to correct their report - this is the fastest solution if they cooperate 2. File for an expedited appeal citing financial hardship - you'll need to fill out Form E-230 and include documentation of your financial situation showing imminent harm (eviction notice, utility shutoff, etc.) Also, make sure you're continuing to request payment every two weeks even while your appeal is pending. If you win the appeal, you'll only get paid for weeks you properly requested payment.

This happened to me but with a different issue. Appeals are SO SLOW omg. I waited 14 weeks just to get a hearing date!!! Keep calling TWC every day if you can. Sometimes you get lucky and find someone who will actually help instead of just telling you to wait.

You need to understand the difference between an "employer protest" and an "appeal." It sounds like your employer essentially protested your claim by reporting incorrect information. This isn't technically an appeal yet. When TWC made the determination against you, THAT'S when your appeal clock started. Check your determination letter - it should say exactly how many days you have to appeal (usually 14 calendar days from the date on the letter). Make sure you haven't missed that deadline or you'll have a much bigger problem. Also, the fact that they're calling it an overpayment suggests you received benefits you might need to pay back, which is a separate issue from the eligibility determination. You need to address both problems.

The EXACT same thing happened to my cousin. Employer reported she quit when she was actually laid off. What worked for her was requesting an "expedited conference call" between TWC, herself, and the employer. Sometimes when all three parties get on the phone together, the issue gets resolved quickly because the employer doesn't want to look bad or get caught in a lie. Ask specifically for this option when you call TWC.

just curious did u get the accident on the way to work or before? cause if it was on the way to work might be covered differently idk just wondering

Another option you have is to contact your state representative's office. They often have liaisons who work directly with TWC and can sometimes get issues resolved more quickly. I've seen this work for several people who were stuck in appeal limbo. Just search for your Texas state rep based on your address and call their office explaining the situation.

After reading through your situation more carefully, I think there's another issue you should be aware of. Since you never actually started the job, this may be a case where you shouldn't even be in the TWC system as having worked for this employer at all. This sounds like it might be an employer error in their quarterly wage reporting where they mistakenly included you. When you appeal, make sure to emphasize that you never actually performed any work for this employer, never clocked in, never received any wages, etc. This distinction is important because it affects how TWC views your case. You might need to request a "wage investigation" in addition to your appeal.

This system is RIGGED against us regular people!!! I swear TWC just automatically sides with employers no matter what evidence you have. I fought an appeal for 5 months only to win and then they STILL took 3 more weeks to resume my payments. The whole thing is designed to make you give up.

I was in a somewhat similar situation with incorrect reporting from an employer. I tried for weeks to get through on the TWC phone lines with no success. I finally used Claimyr (claimyr.com) and got connected to a TWC representative in about 15 minutes. The agent was able to review my documentation immediately and flag my case for expedited review since it was clearly an employer reporting error. Saved me potentially months of waiting for the formal appeal. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh