Won my TWC appeal hearing - how long until benefits payment hits my account?
Just had a major win and need some advice from folks who've been here before! I got laid off in January 2025 when my company downsized. Applied for TWC benefits right away but got disqualified in February (employer claimed I wasn't meeting performance standards - total BS). I immediately filed an appeal and FINALLY had my hearing last Thursday. The examiner actually listened to my evidence and reversed the determination in my favor! Got the official letter yesterday confirming I won.\n\nNow I'm wondering how long it typically takes for TWC to process the backpay and start sending payments? It's been over 3 months since I first applied and my savings are basically gone. Do they automatically start processing or do I need to call someone? Should I keep submitting payment requests while I wait? The letter doesn't really explain next steps.
21 comments
Jamal Brown
Congrats on winning your appeal! Here's what happens next:\n\n1) TWC typically processes appeal payments within 7-14 business days after the decision is finalized\n2) You MUST continue requesting payment for all weeks you're eligible (even retroactively)\n3) Make sure your work search activities are documented for all weeks\n4) Your first payment will include all eligible back weeks since your initial claim\n\nDouble-check your correspondence inbox on the TWC portal for any additional requirements. Sometimes they need additional verification before releasing funds after an appeal.
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Zoe Papadopoulos
Thank you! That's super helpful. I've been faithfully doing my work search activities and payment requests even during the appeal, so sounds like I'm on the right track. If nothing happens by next Friday, should I try calling them?
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Fatima Al-Rashid
glad u won!! my cousin just went thru same thing and it took about 10 days to see the $$. make sure u did all ur payment requests for the weeks they owe u or they wont pay u for them
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Zoe Papadopoulos
10 days sounds reasonable! And yes, I've been doing all my payment requests every two weeks like clockwork even though they were getting denied. Fingers crossed it comes through soon.
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Giovanni Rossi
The EXACT same thing happened to me last month!!! My company said I was terminated for performance but I had ZERO write-ups in my file. Won my appeal on March 3rd and got my first payment March 15th - almost 2 weeks. But here's the important part - they didn't pay me for 2 weeks because I hadn't done the payment requests during the appeal process because I thought what's the point??? BIG MISTAKE!!! You can't get backpay for weeks you didn't request payment, even if you win your appeal. Make sure you've requested payment for EVERY week!!
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Zoe Papadopoulos
Thanks for sharing your experience! That's so similar to my situation. Employers think they can just make up whatever and TWC will believe them. Thankfully I've been requesting payment for all weeks so I should be good on that front. Did your payment just show up one day or did they notify you it was coming?
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Giovanni Rossi
It just showed up on my BoA card with ZERO notice! I was checking it every day like a crazy person lol. TWC never sent any kind of notification first.
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Aaliyah Jackson
I handle TWC appeals professionally, and the timeline varies considerably. While many receive payment within 7-14 days after a favorable appeal decision, I've seen it take up to 3-4 weeks in some cases, particularly if there are any other issues with the claim that need addressing.\n\nA few important points:\n1. The TWC system must manually process appeal reversals\n2. Continue filing payment requests for ALL weeks (including past weeks)\n3. There may be a \
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Zoe Papadopoulos
Thank you for the professional perspective! That's really helpful. I'll give it 14 business days before I panic. My claim is pretty straightforward otherwise, so hopefully nothing will delay it further.
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KylieRose
TWC IS THE WORST!!! I won my appeal in January and it STILL took them 6 WEEKS to pay me!!! Every time I called they said \
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Zoe Papadopoulos
Oh no, that's terrifying to hear. I really can't wait 6 weeks - my landlord is already getting impatient. Did you try contacting your state rep or anything to speed it up?
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KylieRose
I didn't think of contacting my state rep, but I should have. What finally worked was my friend told me about Claimyr.com - it got me through to an actual TWC person in about 20 minutes instead of calling for days. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh. Once I got someone on the phone who actually looked at my file, they were able to release the payment within 48 hours. Before that I was just getting the runaround.
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Miguel Hernández
Congrats on winning! When I won my appeal last year, it took exactly 9 business days for the money to hit my account. But here's what most people don't know - sometimes the payment gets
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Zoe Papadopoulos
Thanks for the tip about calling early! I'll definitely try that if I don't see movement in 2 weeks. Did you get all your backpay at once or did it come in chunks?
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Miguel Hernández
Mine came all at once, but I've heard others say it sometimes comes in 2-3 separate deposits, especially if it's a large amount covering many weeks. The system is weird like that.
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Fatima Al-Rashid
hows ur TWC account look online? does it still show disqualifed or did it change to approved yet? thats how u can tell if they started processing
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Zoe Papadopoulos
Good question! It still shows as disqualified for all the weeks, but the determination status changed to
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Sasha Ivanov
Did you win your appeal because the employer didn't show up? Or was it because you had actual evidence? My appeal is next week and I'm nervous because I don't have a lot of documentation, just my word against theirs.
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Zoe Papadopoulos
They actually did show up, but they couldn't produce any documentation of the performance issues they claimed. I had copies of my good performance reviews and an email from my supervisor from just 2 weeks before layoffs saying I was meeting expectations. The hearing officer wasn't impressed with their lack of evidence. Good luck with yours!
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Jamal Brown
Just checking back - has your payment come through yet? If it's been more than 14 business days, you should definitely try to reach TWC directly. Sometimes there's a disconnect between the Appeals Department and the Benefits Payment system that requires manual intervention.
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Zoe Papadopoulos
No payment yet, and it's been 8 business days now. My account status finally changed from disqualified to eligible yesterday, so I'm hoping that means it's moving through their system. I'll give it until the end of next week before I start calling. Thanks for checking in!
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