How long after winning TWC appeal before payment shows up?
I finally won my appeal for unemployment benefits! The hearing officer reversed the previous determination that disqualified me. Got the decision letter yesterday, but nothing has changed on the TWC website yet. My claim still shows as 'disqualified' and no payment is processing. For anyone who's gone through this before, how long does TWC typically take to update their system after an appeal is successful? And then how much longer until they actually process the payment? I'm getting really anxious because rent is due next week and I've been counting on this backpay ($4,200 for 7 weeks). Thanks for any insight!
21 comments
Olivia Garcia
congrats on winning! mine took about 10 days to update on the website then another 3-4 days for payment. hang in there
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Liam Brown
•Thanks for the response! 10 days feels like forever when you're watching your bank account, but at least that gives me some timeframe to work with.
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Noah Lee
It usually takes 7-10 business days for TWC to process reversed determinations in their system. Once that happens, you should see your claim status update from disqualified to eligible. The payment release typically happens within 2-3 business days after that system update. Make sure you've been submitting your biweekly payment requests even while disqualified - if you missed any, you'll need to request backdated payment requests through the Telecenter. Also check your correspondence inbox for any additional paperwork they might need from you.
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Liam Brown
•Thank you! Yes, I've been diligently submitting my payment requests every two weeks even while disqualified. That's good to know about the timing. I'll keep an eye on my correspondence inbox in case they need anything else.
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Ava Hernandez
My experience was completely different! After my appeal was successful, it took almost 3 WEEKS for the system to update and another week for payment. TWC told me there was a 'processing backlog' whatever that means. I had to call them repeatedly to get any movement on my claim. The appeal reversal has to go through several departments before it actually results in payment. So frustrating!
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Liam Brown
•Oh no, that's what I'm afraid of! I really can't wait 3-4 weeks. Did you do anything specific that finally got them to process it faster?
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Ava Hernandez
•I had to call literally every day for a week straight. Most times I couldn't even get through, but when I finally did, they put some kind of priority flag on my account. Payment showed up 2 days later.
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Isabella Martin
did u check ur correspondence inbox on the twc site? sometimes they send u another form to fill out even after the appeal. happened to my cousin last month
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Liam Brown
•I just checked and don't see any new forms, but thanks for the suggestion! I'll keep checking daily.
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Elijah Jackson
I went through this exact situation in January. Their system takes about 1-2 weeks to process appeal reversals, but here's what I discovered: calling them can expedite the process. However, good luck getting through their phone lines! I tried for days and just kept getting busy signals or disconnected after waiting on hold. I finally found this service called Claimyr that got me connected to a TWC agent within 20 minutes. Cost me a bit, but totally worth it to get my backpay processed faster. The agent was able to manually update my claim status once I explained the situation. Their website is claimyr.com and they have a demo video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh After I spoke with someone, my payment was processed within 48 hours. Maybe worth considering if your rent is due soon.
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Sophia Miller
•I've used Claimyr too. Better than spending hours redialing TWC's number just to get a busy signal. Just make sure when you get through that you specifically mention the appeal has been decided in your favor and ask if they can expedite the payment processing. Some agents will do it, some will say they can't.
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Liam Brown
•Thank you both! I'm going to try calling normally tomorrow morning, but if I can't get through, I'll definitely look into this. Anything to avoid late rent fees at this point.
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Mason Davis
Wait, stupid question maybe, but have you been requesting payment every two weeks even though you were disqualified? Because if you haven't been doing that, you might have to call and request backdated payment requests. I made that mistake and it added another 3 weeks to my timeline.
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Liam Brown
•Not a stupid question! Yes, I've been submitting payment requests every two weeks. My appeal examiner actually reminded me to keep doing that regardless of the disqualification status.
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Mason Davis
•Good! You're ahead of where I was then. Just making sure because nobody told me to keep requesting payments during my appeal process.
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Mia Rodriguez
This happened to me earlier this year. After my appeal hearing the officer said I'd won but it took forever to see any money!! The whole system is designed to make us give up honestly. I had to borrow money from family to cover rent while waiting. Took about 2 weeks total but felt like 2 years. I called and called and finally got someone who said "oh I see the issue" and fixed it right there. Then money showed up next day. The squeaky wheel gets the grease with TWC!!!!
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Liam Brown
•You're probably right about the squeaky wheel! I'm definitely going to start calling tomorrow. I don't have family I can borrow from so I really need this backpay ASAP.
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Noah Lee
One more important thing - when your account does update, double-check the payment amount carefully. Sometimes when backpay is processed after an appeal, they might miss a week or calculate the amount incorrectly. If you notice any discrepancies, contact TWC immediately. It's much easier to fix payment issues before they're finalized than trying to correct them afterward.
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Liam Brown
•That's excellent advice, thank you! I'll definitely double-check all the math when it comes through.
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Olivia Garcia
let us know what happens! im curious if it comes thru fast or slow for u
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Liam Brown
•Will do! Fingers crossed it's on the faster end of the timeline. I'll update here when there's movement on my account.
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