Texas Unemployment

Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the TWC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the TWC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just wanted to update - I got through to TWC this morning using that Claimyr service I mentioned. The agent found that there was a wage verification issue on my claim that was holding up my payment. They fixed it right away and said I should see the money in 2-3 business days! Such a relief!

0 coins

wait ur not the original poster lol

0 coins

UPDATE: Finally got through to TWC after trying for three days straight! Turns out there was a "pending verification" flag on my account because my former employer initially contested my claim but then withdrew their contest. The TWC rep cleared it manually and said my payment should process within 48 hours. She also said they're going to backdate it so I won't lose any money. Thanks everyone for your help and suggestions!

0 coins

Great news! Thanks for updating us. This is a common situation - employer disputes, even when withdrawn, can cause those kinds of delays. Glad you got it resolved!

0 coins

i think their is something called trade adjustment assistance (TAA) if ur industry lost jobs oversees. my frend got it when her customer servce job went to india. not sure if medical billing qualifys but worth asking

0 coins

That's actually a good point about TAA, but it's very specific in its eligibility requirements. Your employer would need to have outsourced jobs or been impacted by foreign trade in a documented way, and then a petition has to be filed. It's worth asking TWC about, but don't count on qualifying. There's also the SNAP E&T program that can provide job training while receiving food benefits - that might be something to look into for short-term help.

0 coins

Nia Davis

Update: I used Claimyr this morning and finally got through to TWC after trying for days on my own! The agent confirmed that there aren't any extensions available right now, but she did have some helpful suggestions: 1. She's sending me info about their Short-Term Training program that could help me add some certifications while I'm job hunting 2. She noted that since I won my appeal, I should make sure all my backpay is processed correctly before my benefits exhaust 3. She suggested connecting with the Workforce Solutions office specifically for their medical industry connections Not the miracle solution I was hoping for, but at least I have some direction now. Going to focus on ramping up my applications and looking at adjacent fields where my skills might transfer. Thanks everyone for the advice!

0 coins

That Short-Term Training program is excellent! My cousin did it for medical coding certification and got hired within 2 weeks of finishing. Definitely look into that, especially if you're interested in adding something like medical coding to your billing experience. The combination makes you much more valuable to employers.

0 coins

Let me provide some additional information that might be helpful. TWC and Texas Workforce Commission are actually the same entity - TWC stands for Texas Workforce Commission. What might be confusing you is the difference between TWC and Workforce Solutions offices (the local workforce development boards). The correct procedure is: 1. Continue filing your bi-weekly payment requests until you start working 2. On your next scheduled payment request after starting work, report your work activity and earnings 3. If you work full-time (32+ hours/week) or earn more than your weekly benefit amount, you'll receive no benefits for that week 4. After reporting your work, you may stop filing payment requests Your claim remains active for the benefit year (usually 12 months from when you first applied), so if you need to resume benefits due to job loss, you can simply start requesting payments again rather than filing a new claim. One important note: If you work part-time, you may still be eligible for partial benefits if you earn less than your weekly benefit amount. In that case, you would continue requesting payments and reporting your earnings.

0 coins

Thank you for clarifying! I didn't realize TWC and Texas Workforce Commission were the same thing. I've been so confused by all the different websites and offices. This makes much more sense now.

0 coins

when i got a job i just stopped requesting becuz its too much hassle honestly nobody ever botherd me about it

0 coins

While you may not have experienced consequences, this approach puts others at risk of overpayments. TWC can and does audit claims, sometimes months or even years later. The proper procedure is to report work on your final payment request to officially notify them of your employment status.

0 coins

Update: Thanks everyone for the advice! I checked my correspondence inbox and found a notice for a fact-finding interview scheduled for next Tuesday. I've uploaded the email about returning equipment and a screenshot of my call history showing when my manager called me about the layoff. Fingers crossed this goes smoothly. I'll let you all know what happens!

0 coins

Good luck with the interview! Just remember to stay calm, stick to the facts, and don't let it turn into a venting session about your former employer (even if they deserve it). The TWC agent is just trying to determine the facts of separation, not judge who was right or wrong in other matters.

0 coins

good luck!!! let us know how it goes

0 coins

Final update: I had my fact-finding interview yesterday and it went well! The TWC representative was very thorough but fair. My documentation showing I was laid off (especially that equipment return email) seemed to really help my case. The rep said I should receive a determination letter within 7-10 days. For anyone else going through this - definitely upload your documentation before the interview and be prepared with exact dates. And thanks again to everyone who advised me to keep requesting payments during this waiting period. I'm really hoping to see some back payments soon assuming they rule in my favor!

0 coins

This is great news! Based on what you've shared, I think you have a good chance of a favorable determination. The equipment return email is particularly compelling evidence that contradicts the employer's claim that you quit. Please let us know when you receive your determination letter!

0 coins

When I worked at TWC back in 2019 (different department), the unofficial rule was that quitting usually resulted in denial UNLESS you could prove you took reasonable steps to resolve the situation first. Did you talk to your supervisor? HR? Is there a formal complaint process? Make sure you've done all that and documented it before quitting.

0 coins

This seems to be the consensus - document and try to resolve first. I've emailed HR twice but haven't filed a formal complaint through our company portal yet. I'll do that this week and save copies of everything. Thank you for the insider perspective!

0 coins

One more important thing to consider: if you do quit, you should file your TWC claim immediately. In your separation explanation, be extremely specific about why you had good cause to quit. Include dates, names, and detailed descriptions of incidents. Also, be prepared for your employer to contest your claim - they almost always do for voluntary quits because it can affect their unemployment tax rate. If your initial claim is denied (which happens frequently even with good cause), don't give up! Appeal within the 14-day deadline and prepare thoroughly for your hearing. Many initial denials get reversed on appeal when claimants present their evidence properly. I'd suggest reviewing the TWC's Unemployment Insurance Law Manual section about voluntary quits before you make your decision: https://www.twc.texas.gov/unemployment-benefits-law-manual-chapter-3-qualifying-requirements#3.2.0

0 coins

Thank you for the link! I'll study it carefully. I'm going to submit one more formal complaint through our HR system tomorrow and give them a week to respond. If nothing changes, at least I'll have a solid paper trail before I make my decision to quit.

0 coins

Drake

i think everyones situation is different... i get one payment for both weeks but my roomate gets two separate ones. maybe depends on how much ur getting?

0 coins

This is incorrect. Everyone on regular unemployment benefits (UI) receives separate payments for each week, though they may sometimes arrive on the same day if you're using the TWC debit card. The system processes each week individually even though you request payment for a two-week period. The amount doesn't affect this process.

0 coins

Thank you all for the helpful responses! I understand now - I'll be requesting payment every two weeks but receiving weekly payments (two separate deposits after each request). I've got my payment request day marked on my calendar so I don't miss it. Hopefully I won't be on unemployment for long anyway - got two interviews lined up this week!

0 coins

One more thing to be aware of - when you do your payment request on the 29th, the system will ask you questions about each week separately (work search activities, any earnings, whether you were able and available to work, etc.). Make sure you answer accurately for each specific week, as providing incorrect information could result in an overpayment determination later. After you submit your request, you should receive your payment within 2-3 business days if you're using direct deposit. It might take longer if you're getting a debit card or paper check.

0 coins

This is all so helpful! I'm set up with direct deposit, so hopefully I'll see the payment fairly quickly after I submit my request. I'll make sure to answer all the questions accurately for each week.

0 coins

I noticed you mentioned getting laid off in December but filing on January 1st. Just to make sure you're maximizing your benefits - if you were eligible for unemployment in December, you may want to check if your claim was backdated properly to include those weeks. If not, you might have lost some potential benefits. You can see your claim effective date on your TWC account or determination letter. If there's an issue with the date, you might need to contact TWC directly to have it corrected.

0 coins

Good point! I was laid off on December 28th, so there were only a few days between the layoff and when I filed. I'll double-check my effective date to make sure everything is correct. Thanks for looking out for me!

0 coins

i had this same situation last summer when i went to my sisters wedding!!! teleserv worked fine just remember your PIN!!! oh and dont hang up until you get the confirmation at the end!!

0 coins

I actually prefer TeleServ now! Found it easier than clicking through all those website pages. You can actually request payment pretty quick once you get used to it.

0 coins

when i got layed off last year i had a similar issue but it was because i checked the wrong box on my application. there's a specific question about severance that you have to answer right or it messes everything up. my payments were delayed for like 6 weeks because of it. did you double check all your answers? might be worth looking at your initial application again

0 coins

Oh no, that's concerning. I'm not sure if I answered that question correctly. I'll try to review my application. Do you remember which question it was specifically? And were you able to fix it without starting a whole new application?

0 coins

it was something like "have you received or will you receive severance pay" and then there were followup questions about the amount and dates. i had to call TWC to fix it, they adjusted something on their end and then my payments started coming after my severance period ended. but this was during covid so maybe things are different now

0 coins

Based on all the comments here, let me clarify a few things about severance and Texas unemployment that might help: 1) Lump sum severance typically delays benefits for the equivalent number of weeks (severance ÷ weekly wage) 2) Structured severance paid over time may reduce your weekly benefit amount instead 3) Vacation/PTO payouts are also considered wages that can affect benefits 4) The severance period usually starts from your last day worked 5) You MUST continue to request payments every two weeks and complete work search activities even during the severance period 6) Your claim will remain active, but payments will be $0 until the severance period ends Hopefully this helps clarify things for you and others in similar situations!

0 coins

This is incredibly helpful, thank you! I've been doing the payment requests but honestly wasn't keeping up with my work search activities because I thought it didn't matter during the severance period. I'll make sure to start doing those right away. Do you know if there's any way to make up for the missed work search activities from the past few weeks?

0 coins

Unfortunately, you can't really make up for missed work search activities retroactively. However, since you won't be receiving benefits for those weeks anyway (due to severance), it might not impact you financially. The most important thing is to start doing and recording your work search activities now so you're in compliance when your benefits are scheduled to begin. If you've been genuinely looking for work but just not recording it, you could potentially explain that if it comes up during a TWC interview.

0 coins

BTW if you're worried about timing for rent you can call your landlord and explain. They legally have to give you 3 days notice before starting eviction proceedings anyway. And eviction takes WEEKS. So don't stress too much about being a couple days late if it comes to that.

0 coins

This isn't entirely accurate. While landlords typically must provide notice before eviction, the exact requirements vary by city and lease terms. Late fees can still apply immediately, and even a single late payment can affect your rental history. It's always best to communicate proactively with your landlord if you anticipate being late, but don't assume you automatically have extra days. Each lease agreement has specific terms about when rent is considered late.

0 coins

To give you the official answer: TWC processes Sunday payment requests during their Monday night batch processing cycle. Your online account status typically updates between 2am-6am Tuesday morning. Direct deposit payments are then sent to your bank on Tuesday, with most banks posting the funds by Thursday (some faster, some slower). If you use the TWC debit card, funds usually appear Wednesday morning. Note that any holidays can delay this standard timeline by one business day.

0 coins

This is super helpful - really appreciate the detailed breakdown of the timeline. Sounds like I should be fine for rent as long as there are no unexpected issues with my claim.

0 coins

Prev1...4142434445...74Next