Can I get TWC unemployment if I quit my job, or only if fired?
I'm in a really tough spot with my current employer. The work environment has become super toxic—my manager is constantly changing my schedule last minute and cutting my hours, plus there's some safety issues they refuse to fix. I'm thinking about quitting, but I'm worried about making ends meet. Does anyone know if I can still qualify for TWC unemployment benefits if I quit? Or do you only get benefits if you're fired? I've heard mixed things about "good cause" for quitting, but I'm not sure what that actually means in Texas.
16 comments
Chloe Anderson
YOU CANNOT GET BENEFITS IF YOU QUIT!!!! I made this mistake last year and got DENIED. The TWC doesn't care how bad your boss is, they only care that YOU left. Don't believe anyone who tells you different. They'll say you "voluntarily left suitable employment" and deny your claim 100%. I even tried to explain how my supervisor was harassing me and they didn't care AT ALL.
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Omar Fawaz
•Oh no, that's really disappointing to hear. I was hoping there might be exceptions for situations like mine. Did you try to appeal or anything?
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Diego Vargas
The previous commenter isn't entirely correct. While it's true that quitting makes qualifying more difficult, you CAN receive unemployment in Texas if you quit with "good cause connected to the work." This includes unsafe working conditions, significant changes to job duties/pay without warning, or certain types of harassment/discrimination. You'll need to document everything carefully—dates, incidents, any complaints you filed, etc. The burden of proof will be on you to show you had no reasonable alternative but to quit. I've seen people qualify after quitting, but it's definitely harder than if you're laid off.
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Omar Fawaz
•Thank you! This gives me a little hope. I've been documenting the schedule changes and safety issues with dates and details. I also emailed HR twice about the problems but nothing changed. Would that help my case?
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Anastasia Fedorov
i quit last summer cuz my boss was crazy and i got benefits but took like 2 months of waiting
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Chloe Anderson
•You probably got approved for some other reason then. Maybe your employer didn't contest it or something. Trust me, they AUTOMATICALLY deny voluntary quits. The system is rigged against workers!!
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StarStrider
I've helped several people navigate TWC claims, and here's the accurate information: You can qualify for unemployment benefits in Texas after quitting if you establish "good cause connected with the work." This means proving that any reasonable person in your situation would have also quit. Good cause examples that TWC recognizes: - Significant reduction in hours or pay (usually 20%+) - Unsafe working conditions that your employer refuses to address - Harassment or discrimination that continues after reporting to management - Medical conditions that your employer refuses to accommodate - Being forced to commute an unreasonable distance after company relocation You MUST try to resolve the issues before quitting (documenting your attempts), and you need evidence. When filing, be very specific about these attempts in your separation explanation.
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Omar Fawaz
•This is incredibly helpful! My hours have been cut about 30% over the past two months, and I've documented the safety issues with photos. I'll make sure to include all of this if I end up quitting and filing. Would you recommend trying one more formal complaint to management before quitting?
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Sean Doyle
Let me share my experience from last year with the TWC. I quit my warehouse job because they kept making us work in an area with exposed electrical wires and standing water. I documented EVERYTHING - took photos, showed my complaints to management (dated emails), and even had texts from coworkers about the same issues. When I filed, TWC initially denied my claim, saying I voluntarily quit. Then I appealed and had a phone hearing where I explained everything and submitted all my evidence. The hearing officer overturned the decision and approved my benefits because I proved "good cause connected with work." The key was calling TWC to check my status and get help with the appeal. I couldn't get through for DAYS until I found this service called Claimyr (claimyr.com). They got me connected to a TWC agent in about 20 minutes instead of spending days redialing. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh My advice: document EVERYTHING, try to resolve it first, and be ready to appeal if denied.
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Anastasia Fedorov
•did you have to pay for that claimyr thing? and was the phone hearing scary? i might need to appeal too
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Zara Rashid
My sister quit her job at a restaurant in Houston last Nov and got approved for benefits no problem. Her boss kept changing her pay structure and she could prove it. Depends on your situation I think!
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Chloe Anderson
•That's so frustrating! I provided tons of evidence about my situation and still got denied. The whole system seems completely random sometimes.
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Luca Romano
When I worked at TWC back in 2019 (different department), the unofficial rule was that quitting usually resulted in denial UNLESS you could prove you took reasonable steps to resolve the situation first. Did you talk to your supervisor? HR? Is there a formal complaint process? Make sure you've done all that and documented it before quitting.
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Omar Fawaz
•This seems to be the consensus - document and try to resolve first. I've emailed HR twice but haven't filed a formal complaint through our company portal yet. I'll do that this week and save copies of everything. Thank you for the insider perspective!
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StarStrider
One more important thing to consider: if you do quit, you should file your TWC claim immediately. In your separation explanation, be extremely specific about why you had good cause to quit. Include dates, names, and detailed descriptions of incidents. Also, be prepared for your employer to contest your claim - they almost always do for voluntary quits because it can affect their unemployment tax rate. If your initial claim is denied (which happens frequently even with good cause), don't give up! Appeal within the 14-day deadline and prepare thoroughly for your hearing. Many initial denials get reversed on appeal when claimants present their evidence properly. I'd suggest reviewing the TWC's Unemployment Insurance Law Manual section about voluntary quits before you make your decision: https://www.twc.texas.gov/unemployment-benefits-law-manual-chapter-3-qualifying-requirements#3.2.0
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Omar Fawaz
•Thank you for the link! I'll study it carefully. I'm going to submit one more formal complaint through our HR system tomorrow and give them a week to respond. If nothing changes, at least I'll have a solid paper trail before I make my decision to quit.
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