Can I get TWC benefits after quitting due to hostile work environment?
I finally had to quit my job last week after dealing with a toxic workplace for months. My direct supervisor would constantly belittle me in front of coworkers and assign impossible deadlines. I have email evidence showing I reached out to the department manager THREE separate times about the hostile environment, but she never once responded or tried to help resolve the situation. After I left, HR sent a generic "exit interview" form and called once, but offered zero solutions to the actual problems I reported. I'm really worried about bills piling up, but I've heard TWC usually denies benefits if you quit. Does anyone think I have a legitimate case for unemployment benefits since I tried to resolve the issues internally first? Has anyone successfully gotten TWC benefits after quitting due to a hostile work environment?
19 comments
Freya Thomsen
You might have a case, but it really depends on how well you can document everything. TWC calls this type of situation a "good cause quit" and they do sometimes approve benefits if you can prove the work environment was truly intolerable AND that you made reasonable efforts to resolve the problems before quitting. Make sure you have copies of all those emails you sent to your manager. Also document any HR interactions, even if they were unhelpful. When you file, be very specific about the hostile conditions and emphasize that you tried multiple times to resolve the issues through proper channels before quitting. Be prepared for your employer to contest your claim - they almost always do with voluntary quits.
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NebulaNomad
•Thank you! I saved all the emails and even have screenshots of some awful text messages my supervisor sent after hours. Do you think I should mention specific incidents of hostility in my initial application or just say "hostile work environment" and wait for them to ask for details?
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Omar Fawaz
my sister went thru something similar!! she quit after her boss kept making inappropriate comments and TWC denied her at first but she appealed and won. the KEY thing was she had proof she tried to fix it first by going to HR. sounds like you have that so u might be ok but be ready to fight for it
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Chloe Martin
Contrary to what others might tell you, TWC rarely approves benefits for people who voluntarily quit. I work in HR (not at your company) and see this all the time. The burden of proof is EXTREMELY high for "good cause" quits. Having a bad boss or unpleasant workplace usually isn't enough - you typically need to show illegal activity, dangerous working conditions, or medical necessity with doctor documentation. Not trying to be negative, just realistic about your chances.
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Diego Rojas
•This is NOT accurate! I literally won my case after quitting due to a hostile environment. Yes the burden of proof is high but TWC absolutely does approve these cases when you have documentation. Don't listen to discouraging comments like this!
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Chloe Martin
•I'm not trying to discourage, just being realistic. For every case like yours that wins, I've seen dozens denied. "Hostile environment" has a specific legal definition that's much narrower than most people think. Unless the hostility was based on a protected characteristic (race, gender, religion, etc.) or involved safety issues, it's an uphill battle.
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Anastasia Sokolov
When you file your claim, you'll get to a section asking why you're no longer working there. Select "I quit" and then you'll see options for why - choose the one about working conditions. There's a text box where you NEED to be super detailed about exactly what happened and what steps you took to fix it before quitting. Don't just say "toxic workplace" - describe specific incidents with dates. After you file, TWC will contact your former employer for their side of the story. Your claim will probably get denied initially (that's normal), and then you'll need to appeal. The appeal hearing is where you'll present all your evidence. Make sure you submit all those emails and screenshots before the hearing date! I went through this exact process last year and eventually got approved, but it took about 8 weeks from initial filing to getting the appeal decision.
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NebulaNomad
•Thanks for the detailed advice! 8 weeks is a long time with no income... did you have to do payment requests during that waiting period even though you were initially denied?
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Anastasia Sokolov
•Yes! This is super important - keep doing your payment requests every two weeks even while denied and appealing. If you win your appeal, they'll pay you for those weeks, but ONLY if you requested payment for them. Also make sure you're doing your work search activities and documenting them (minimum 3 per week).
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StarSeeker
Getting through to TWC to discuss your specific situation can make a huge difference in these cases. I was in a similar position a few months ago (hostile supervisor, HR did nothing) and I initially got so frustrated trying to reach someone at TWC. Busy signals for days! I finally used Claimyr (claimyr.com) and got connected to a TWC agent in about 25 minutes after trying for weeks on my own. The agent walked me through exactly what documentation I needed for my good cause quit claim. They have a demo video at https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh if you want to see how it works. It made a huge difference in my case because the agent gave me specific advice for my situation.
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NebulaNomad
•I've been getting nothing but busy signals too! Thanks for the tip, I'll check out that service. Did you end up getting approved after talking with the agent?
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StarSeeker
•Yes, I did get approved! The agent told me specifically to submit a written timeline of all attempts to resolve the issues with management before quitting. That ended up being key evidence during my determination interview. Definitely worth getting specific advice for your situation.
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Sean O'Donnell
my buddy at work said his wife got benefits after quitting but only because she had like medical proof from her doctor that the stress was making her sick or something??? might be worth talking to ur doctor if the job was affecting ur health
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Anastasia Sokolov
Another important tip: when TWC schedules your determination interview (they'll call this an "investigation"), make sure you're available and in a quiet place where you can focus. They'll ask very specific questions about your reasons for leaving and what you did to try to resolve the issues. Be truthful but concise in your answers. If you miss this call, it dramatically reduces your chances of approval.
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Zara Ahmed
THE TWC SYSTEM IS RIGGED AGAINST WORKERS!!!! I quit my job last year bcuz my boss was literally screaming at me daily and throwing things. Had MULTIPLE witnesses. TWC still denied me saying I "should have tried harder to resolve the situation" even though I went to HR twice!!! The system is designed to protect employers not us. Good luck but don't get your hopes up.
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Freya Thomsen
•I'm sorry you had that experience, but TWC does approve these cases when properly documented. Did you appeal the initial denial? The first-level determination is often negative, but appeals have a much higher success rate for good cause quits.
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Zara Ahmed
•Yes I appealed twice and still got denied! The hearing officer basically took my employer's word over mine even though they LIED about me not reporting anything to HR. The whole system is a joke.
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NebulaNomad
Thank you everyone for the advice! I'm going to file my claim today and make sure I include all the documentation about trying to resolve the issues first. I'll keep doing payment requests even if I get initially denied. Really hoping this works out because I really did try everything I could to make the situation better before quitting.
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Anastasia Sokolov
•Good luck! Keep us posted on how it goes. And remember - be very specific about incidents and dates in your initial filing.
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