TWC claim denied - employer lying about firing vs. resignation after whistleblowing
I've got a serious problem with my TWC claim. I was basically forced to resign after I reported some shady practices going on at my workplace (I worked there for 2+ years). When I submitted my unemployment claim, I explained that I resigned due to a hostile work environment following whistleblowing activities. Today, a TWC investigator called me and said my former employer is claiming they fired ME for 'company violations'! That's completely false. I've already filed a complaint with the EEOC about the retaliation I experienced. Has anyone dealt with an employer lying to TWC like this? My determination letter will probably be negative based on their false claim. What should I do to fight this? I have text messages and emails documenting what really happened.
35 comments


Zainab Ismail
You need to appeal as soon as you get that determination letter. Don't wait the full 14 days. In your appeal, clearly explain you were forced to resign due to retaliation after whistleblowing, and that you filed an EEOC complaint. This is crucial: have documentation ready showing the timeline - emails, texts, written warnings (or lack thereof), performance reviews, etc. The TWC hearing officer will give you a chance to present your side. Make sure you mention that your separation was a "constructive discharge" not misconduct. Good luck!
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Miguel Silva
•Thank you! I've never heard of "constructive discharge" but I'll definitely use that term. Should I send all my documentation with the appeal or wait for the hearing? My performance reviews were all excellent until I reported the violations.
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Connor O'Neill
omg the EXACT same thing happened to me last yr!!!! my boss made my life HELL after I reported sexual harassment until I had to quit, then told TWC I was fired for attendance!! such BS
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QuantumQuester
•What ended up happening with your case? Did you win your appeal?
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Connor O'Neill
•ya I did win eventually but took like 2 months. had to have a phone hearing and everything. stressful AF but worth it
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Yara Nassar
You are SCREWED. TWC always sides with employers on this stuff. I went through the exact same situation and lost my appeal even with documentation. The system is rigged against workers. The hearing officer barely looked at my evidence and just believed whatever the company said. Hope you've got savings because you're probably not seeing a penny of benefits.
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Miguel Silva
•That's really discouraging to hear. Did you have an attorney for your appeal hearing? I'm wondering if I should get legal representation.
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Zainab Ismail
•This isn't accurate advice. TWC doesn't automatically side with employers. I've helped multiple people win these types of appeals. The key is proper documentation and clearly explaining how your situation meets the legal standard for constructive discharge or good cause to quit. Don't get discouraged before you've even tried.
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Keisha Williams
I handled a similar situation successfully. Here's what you need to do: 1. Wait for your Determination Letter (should arrive in 7-10 days) 2. File your appeal online immediately through your TWC account 3. In your appeal statement, focus on the fact that you had "good cause connected with the work" to resign 4. Gather ALL documentation: emails showing workplace issues, any written complaints you filed internally, performance reviews, witness statements 5. Prepare a timeline of events 6. Request your personnel file from HR immediately in writing During the appeal hearing, stay calm and factual. Explain you were forced to resign due to intolerable working conditions that developed after your protected whistleblowing activity. Mention the EEOC complaint as evidence this is a serious matter. The legal standard TWC uses is whether a reasonable person would have quit under similar circumstances. If you can show the working conditions became so intolerable that resignation was your only reasonable choice, you have a good chance of winning.
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Miguel Silva
•Thank you so much for this detailed advice! I'll request my personnel file tomorrow. Do you know if the EEOC investigation needs to be completed before TWC will make a decision, or are they separate processes?
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Keisha Williams
•They're separate processes. TWC won't wait for the EEOC investigation to conclude before making a determination on your unemployment benefits. However, the fact that you filed an EEOC complaint strengthens your case with TWC as it shows you took formal action regarding the retaliation. Just make sure you have a copy of your EEOC complaint filing confirmation to present during your appeal hearing.
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Paolo Ricci
Getting through to TWC to discuss your case before the appeal hearing can make a huge difference. I was in a similar situation (though not whistleblowing - just a bogus termination reason) and spent DAYS trying to reach someone who could actually help. I finally used a service called Claimyr (claimyr.com) to get through to a TWC agent quickly instead of waiting on hold forever. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh Being able to speak directly with TWC before my hearing let me understand exactly what documentation they needed to see. Made a huge difference in my case outcome!
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QuantumQuester
•Does that service actually work? I've been trying to reach TWC for 2 weeks about a different issue and keep getting disconnected
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Paolo Ricci
•Yes it does! I was skeptical too but after trying for 3 days straight to get through myself I was desperate. Got connected to an actual TWC agent in about 20 minutes.
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Amina Toure
wait so if u quit can u still get unemployment? i thought u had to be fired to qualify?? confused
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Keisha Williams
•You can qualify for unemployment in Texas even if you quit, but only if you had "good cause connected with the work" to resign. Examples include significant changes in hiring agreement, dangerous working conditions, or in OP's case, a hostile work environment due to retaliation for protected activities like whistleblowing. However, the burden of proof is higher when you resign versus being laid off.
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Amina Toure
•oh ok thx for explaining! didnt know that
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Connor O'Neill
another thing - make sure u answer EVERY call cuz TWC hearing officers will call from weird numbers sometimes and if u miss the hearing u automatically lose!!! my friend lost her appeal cuz she thought the call was spam
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Miguel Silva
•That's really good to know! I'll make sure to answer any calls I get. Do they usually give you a specific date and time window for when they'll call for the hearing?
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QuantumQuester
My cousin works for TWC (not in appeals though) and she always says documentation is EVERYTHING in these cases. Save every email, text, write down dates of conversations, who was there, what was said. Also in Texas they're big on whether you tried to resolve the issues with your employer before quitting - did you talk to HR or higher management about the retaliation before resigning?
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Miguel Silva
•Yes, I did speak with both my direct supervisor and HR about the hostile treatment I was experiencing. HR basically brushed it off and said they'd "look into it" but nothing ever changed. I have an email I sent to HR documenting the continued issues about 2 weeks before I resigned. I'm guessing that will be helpful?
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Zainab Ismail
•That email to HR will be EXTREMELY helpful. It shows you tried to resolve the situation through proper channels before resigning. Make sure to highlight this during your appeal hearing.
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Yara Nassar
I don't get why everyone is so focused on the appeal. APPEAL WHAT??? You haven't even gotten a determination yet! Maybe TWC won't believe your employer and will approve your claim anyway. Wait until you actually get denied before worrying about appeals.
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Keisha Williams
•While it's true OP hasn't received a determination yet, it's still helpful to be prepared for a potential appeal. Based on what the TWC investigator told them about the employer claiming misconduct, it's likely they'll receive a negative determination. Being prepared and understanding the process ahead of time is beneficial. But you make a fair point - no need to assume the worst until the determination arrives.
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Zainab Ismail
One more important thing: during your TWC appeal hearing, stick to the facts about your separation from employment. Don't go into all the details about the whistleblowing itself unless directly relevant to explaining the retaliation. The hearing officer only cares about whether you had good cause to resign, not about investigating your former employer's potentially illegal activities. That's what your EEOC complaint is for. Keep your TWC appeal focused on the hostile treatment you received that forced your resignation.
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Miguel Silva
•That makes sense. I'll focus on the timeline of events after I reported the issues, not the underlying problems themselves. Thanks for the guidance - this is all new territory for me.
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QuantumQuester
Can you get unemployment while an EEOC investigation is happening? Just curious how these things work together.
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Keisha Williams
•Yes, you can receive unemployment benefits while an EEOC investigation is in progress. They're completely separate processes. The TWC determines if you qualify for unemployment benefits, while the EEOC investigates workplace discrimination or retaliation claims. An EEOC investigation typically takes much longer (often 6+ months), while TWC determinations usually happen within weeks. The outcomes don't affect each other directly, though documentation from one process might be useful in the other.
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Carter Holmes
I went through something very similar about 6 months ago. My employer also lied to TWC about the circumstances of my separation after I reported safety violations. Here's what worked for me: I created a detailed timeline document with dates, times, and specific incidents showing the progression from my initial report to the escalating retaliation that made my job unbearable. I also included screenshots of any company policies about retaliation and whistleblower protection they had violated. The key was showing TWC that my resignation wasn't voluntary in the traditional sense - it was the only reasonable option left after my employer made continuing to work there impossible. Document everything you can remember now while it's fresh, even small incidents of changed treatment after your whistleblowing. You've got this!
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Liam O'Sullivan
•This is incredibly helpful - thank you for sharing your experience! I'm definitely going to create that detailed timeline document you mentioned. Did you include witness statements in your documentation, or was it mostly your own records? Also, how long did your appeal process take from start to finish? I'm trying to get a realistic expectation of the timeline while I'm waiting for benefits.
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Harper Collins
•I included a few witness statements from coworkers who saw the changed treatment, but honestly my own documentation was the strongest evidence. I kept a work journal on my personal phone noting incidents, saved all relevant emails/texts, and even recorded dates when my supervisor suddenly started nitpicking things they'd never cared about before. The whole appeal process took about 6 weeks from filing to getting my approval letter. The actual hearing was only about 20 minutes - the hearing officer could clearly see the pattern of retaliation I documented. Start writing everything down now, even if it seems minor!
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Aaliyah Reed
Just wanted to add something important that helped me in a similar situation - if your employer is claiming they fired you for "company violations," make sure to request copies of any disciplinary actions, write-ups, or performance improvement plans they claim led to your termination. In my case, the employer couldn't produce any documentation of misconduct because there wasn't any - they were just making stuff up after the fact. When I asked for my complete personnel file, it was mostly positive performance reviews and no disciplinary actions. This really helped show TWC that their firing claim was fabricated. Also, Texas law requires employers to provide your personnel file within a reasonable time after you request it in writing, so don't let them drag their feet on this. The contrast between their verbal claims to TWC and the actual documented record in your file could be the smoking gun you need.
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Fatima Al-Farsi
•This is excellent advice! I hadn't thought about requesting my complete personnel file to contrast with their claims. That's brilliant - if they're saying I was fired for violations but can't produce any documentation of misconduct or disciplinary actions, that would definitely expose their lie. I'm going to send a written request to HR first thing Monday morning. Should I request it via email so I have proof of when I asked, or does it need to be a formal letter? Also, do they typically charge a fee for providing the personnel file in Texas?
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StarSurfer
Email request is fine and actually better since you'll have a timestamp and delivery confirmation. In Texas, employers can charge reasonable copying costs (usually around $0.10-0.25 per page) but many provide electronic copies for free. Make sure to specifically request "all documents in my personnel file including performance reviews, disciplinary actions, commendations, and any notes or communications regarding my employment or separation." Also ask for any documentation related to the alleged "company violations" they told TWC about. Give them 10 business days to respond and follow up if they don't. If they delay or refuse, mention that in your TWC appeal - it makes their claim look even more suspicious.
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Sean Kelly
•This is really solid advice about the personnel file request! I'm definitely going to follow this approach. One thing I'm wondering - should I also request any internal communications or emails between managers/HR about me during the period after I made my whistleblowing report? I'm thinking if they have internal messages discussing how to handle my situation or get rid of me, that could be smoking gun evidence. Though I'm not sure if they'd actually turn those over or if they're considered part of the "personnel file." Has anyone successfully gotten internal communications through a personnel file request?
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