Texas Unemployment

Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the TWC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the TWC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been dealing with this exact same nightmare for the past 3 weeks! Reading through everyone's strategies here has been incredibly eye-opening - it's like a masterclass in cracking the TWC system that I never would have found anywhere else. What really struck me is how many of you discovered hidden account issues (employer disputes, verification holds, wage problems) that aren't visible in the online portal at all. That totally explains why my payment has been stuck in "pending" status with absolutely zero explanation for weeks! Based on all the successful approaches shared here, I'm going all-in tomorrow morning: - Starting calls at 7:15am (going even earlier than the 7:20-7:30am strategies since every minute seems to count) - Spanish language option (press 2) as my primary strategy - so many success stories mention this working quickly - Having the sequence ready: 2 for Spanish → ask for English assistance when connected - The 0# rapid-fire technique as backup if I get trapped in automated menus - Waiting 45 seconds after "all representatives are busy" instead of immediately hanging up I'm also sending the ombudsman email (ui.ombudsmen@twc.texas.gov) tonight and will look up my state rep's office as additional backup options. At this point I'm throwing every strategy at the wall! This thread has given me more actionable hope than weeks of searching for generic advice. Thank you all for sharing what actually worked instead of just saying "keep trying" - you're all lifesavers! Will definitely report back with results from tomorrow's early morning assault! 🤞

0 coins

GalaxyGuardian, your 7:15am strategy is the most aggressive timing I've seen yet and I think you're absolutely right - every single minute seems to matter in beating that morning rush! This whole thread has been like discovering the secret playbook for TWC phone system warfare. I'm new to this community but have been stuck in the exact same situation for weeks - payment frozen in "pending" with zero visible explanation. What blows my mind is how many people here found hidden account problems that don't show up anywhere online. Makes me realize there's probably something specific blocking my payment too, I just can't see what it is! Your battle plan looks bulletproof - the Spanish option trick has been mentioned in so many success stories here that it's clearly the way to go. I'm definitely going to try your 7:15am approach tomorrow (maybe even 7:10am to be extra safe!). The combination of ultra-early timing + Spanish line + multiple backup strategies seems like our best shot at finally breaking through. This community has been such a lifeline - actual strategies that work instead of the usual "be patient" nonsense. We're all basically TWC phone system experts now! Definitely report back with your results - I think we're all invested in each other's success at this point. Good luck with tomorrow's early morning mission! 🚀

0 coins

I've been following this thread closely because I'm in the exact same boat - payment stuck in "pending" for 3 weeks with absolutely no explanation anywhere in my online account. This has honestly been the most helpful resource I've found anywhere! What's really encouraging is seeing how many of you eventually got through and discovered there were actual specific issues (employer contests, verification problems, wage disputes) that just weren't visible online. At least that means there's probably a real fixable problem causing our delays, not just random system glitches. Based on all the amazing strategies shared here, I'm planning my own assault for tomorrow: - Starting at 7:10am (going even earlier than the successful 7:15-7:30am approaches I've seen) - Spanish option (press 2) as my main strategy since so many people have had quick success with bilingual reps - The 0# rapid-fire technique as backup for getting past automated menus - Waiting 30-45 seconds after the "all reps busy" message instead of hanging up immediately I'm also going to send that ombudsman email (ui.ombudsmen@twc.texas.gov) tonight and contact my state rep's office as backup plans. At this point I'm willing to try every single approach that's worked for others! This thread has given me more hope and actual actionable strategies than weeks of generic online advice. You're all heroes for sharing what really worked instead of just saying "keep trying." Will definitely report back with results from tomorrow's early morning battle! 🙏

0 coins

I'm at week 5 waiting for my claim approval and this thread has been a game-changer for understanding what's actually happening! Got laid off from my job at an insurance company, but also worked part-time at a local pizza place for about 4 months before that. Reading everyone's experiences with wage verification delays makes so much sense now - TWC's "2-4 weeks" timeline is completely misleading when you have multiple employers. It's infuriating that they don't warn you upfront about these potential complications. @Nia Wilson your experience with the address issue is eye-opening! I'm definitely going to call my old pizza place manager today to check if they've actually received anything from TWC. Small restaurants are probably even worse than retail stores at keeping their contact info updated with government agencies. The 7am calling strategy is my plan for tomorrow morning. Based on everyone's advice, I'll ask specifically about wage verification status and whether both employers have responded. It's ridiculous that we have to become TWC system experts just to get basic benefits, but this community has provided more useful information than their entire official website. Thanks to everyone for sharing your timelines and strategies - knowing there's actually a path forward through this mess gives me hope!

0 coins

@Nia Davis You re'absolutely right about small restaurants being even worse at keeping contact info updated! I ve'worked in the restaurant industry before and they re'notorious for not staying on top of administrative stuff like address changes or HR contact updates. Definitely smart to call your pizza place manager proactively. Five weeks puts you right in that zone where calling becomes essential based on everyone s'experiences here. When you get through tomorrow morning, make sure to ask not just about wage verification status, but also specifically whether TWC has current contact information for both your employers. @Nia Wilson s'situation with the moved HR department shows how common outdated contact info issues probably are. It s'honestly shocking how this thread has become the most comprehensive guide to understanding TWC s'actual processes. Their official communications are so misleading about timelines when you have multiple employers - they really need to fix that messaging to set realistic expectations upfront. Hope the 7am strategy works for you tomorrow and that your pizza place manager can help speed things up if needed! This whole wage verification bottleneck seems to be the biggest issue affecting people with normal modern work histories.

0 coins

I'm at week 4 waiting for my claim approval and this entire conversation has been incredibly enlightening! I was laid off from my job at a logistics company, but I also had a part-time position at a local coffee shop for about 3 months during my base period. After reading through everyone's experiences with wage verification delays, I'm now realizing that's probably what's going to hold up my claim too. It's really frustrating that TWC doesn't give you any heads up about these potential complications when you file - their "2-4 weeks" messaging is clearly misleading for anyone with multiple employers. The pattern here is so obvious once you see it laid out: multiple employers = high chance of wage verification delays that can stretch claims to 6-8+ weeks. TWC really needs to be upfront about this instead of leaving people in the dark wondering what's wrong. I'm definitely going to try the 7am calling strategy next week if I don't see movement, and I'll ask specifically about wage verification status for both employers. I'm also planning to contact my old coffee shop manager proactively to make sure they respond if TWC reaches out - based on what others have shared, small businesses can be slow with these official requests. Thanks to everyone for sharing your experiences and timelines. This thread has honestly taught me more about how TWC actually works than their entire website!

0 coins

I just went through this exact situation last month! My appeal hearing was on a Wednesday and I got my decision letter in the mail exactly 10 calendar days later (it showed up online in my TWC account 2 days before that). The waiting period is absolutely torture - I was checking my account multiple times per day and losing sleep over it. One thing that really helped me was calling that Claimyr service someone mentioned earlier to confirm my appeal was still being processed around day 8. It gave me peace of mind that nothing had gotten lost in the system. Also, definitely keep doing your weekly payment requests like others have said - when I won my appeal, I got all those back payments within a week. Hang in there, 9 days means you're getting close! The majority of decisions really do come within that 10-14 day window.

0 coins

That's really reassuring to hear about your experience! I'm at day 9 now so your timeline gives me hope that I should hear something soon. The sleep loss is so real - I keep waking up in the middle of the night worrying about it. Thanks for mentioning the Claimyr service again, I think I'm going to try that if I don't hear anything by tomorrow just to confirm my case hasn't fallen through the cracks. It's good to know the back payments came through quickly for you once you won. This waiting game is definitely one of the most stressful things I've been through!

0 coins

I'm also in the waiting phase right now - had my appeal hearing 5 days ago and the anxiety is getting to me! Reading through everyone's experiences here has been incredibly helpful. It sounds like most people get their decisions between 7-12 days, so I'm trying to stay patient. I've been following the advice about continuing my weekly payment requests, which gives me something productive to focus on while waiting. The tip about checking the TWC account online before the physical letter arrives is gold - I'll definitely be watching for that. Thanks to everyone for sharing their timelines and especially to Amara for the encouraging update about winning the appeal! It gives hope to those of us still waiting. This community support really makes a difference during such a stressful process.

0 coins

Hey Zoe! Congrats on winning your appeal - what a huge relief that must be after months of dealing with your employer's BS claims! I'm actually in a very similar boat right now. Got laid off in February when my company "restructured" but they're trying to claim I was terminated for cause. My appeal hearing is in two weeks and reading your success story is giving me so much hope! It sounds like you're definitely on the right track with the timing. The fact that your account status changed to eligible yesterday is exactly what happened with my friend who won her appeal last month - she got her payment 4 business days after that status change. Since you've been religiously doing those payment requests (smart move!), you should get all that backpay in one shot. I've been lurking in this community for weeks trying to prepare for my hearing, and the one thing everyone emphasizes is having documentation that contradicts the employer's claims. Sounds like you nailed that part with your performance reviews and that email from your supervisor! Keep us posted on when your payment hits - after following so many of these threads, it's always exciting to see someone actually get to the finish line. You've earned every penny of that backpay after 3+ months of this nightmare!

0 coins

Good luck with your hearing in two weeks @42bbda4b3399! Your situation sounds so frustrating - the "terminated for cause" claim when you were really laid off due to restructuring is such a common dirty trick employers pull. From everything I've learned through this process, you're absolutely right that documentation is key. Even basic things like company emails about restructuring, your job description, or performance reviews can really help counter their claims. The hearing officers seem pretty good at seeing through employer BS when you come prepared with facts. Definitely keep doing those payment requests while you wait - I can't stress that enough after seeing how many people lost weeks of backpay by skipping them. This community has been amazing for support and advice, so don't hesitate to ask questions as your hearing gets closer. You've got this!

0 coins

Hey Zoe! Just wanted to check in and see if you've gotten any updates on your payment yet? I've been following your thread and it sounds like you're right in that sweet spot timeframe where payments typically start hitting accounts. Since your status flipped to eligible yesterday and you're now at 9 business days since your favorable decision, I'm hoping you wake up to some good news very soon! I went through a similar appeal process about 6 months ago (employer claimed I "abandoned my job" when I was actually following their own COVID protocols) and I remember that final waiting period being almost more stressful than the hearing itself. But once that status changed to eligible, my payment came through within 3 business days. Keep checking that mobile app and your bank notifications - fingers crossed this nightmare is almost over for you! After everything you've been through, you definitely deserve to get your money quickly. Really hoping to see a celebration update from you soon!

0 coins

Did you get this resolved? I'm curious if contacting your state rep or using Claimyr worked out for you. I'm dealing with something similar now (except my block code is different) and wondering what the most efficient solution was in your case.

0 coins

Update: I ended up using Claimyr to get through to TWC yesterday morning. Got connected to a specialist in about 20 minutes! The agent explained that my employer had initially confirmed my separation reason, but then submitted additional information that triggered a review. She expedited the secondary review and manually removed the payment block. My payment was processed this morning and should be in my account tomorrow! So relieved this is finally resolved. If anyone else is dealing with this, definitely worth getting through to a real person rather than waiting for the system to sort itself out.

0 coins

That's great news that you got it resolved! For anyone else reading this thread, Luca's experience highlights something important - sometimes employers submit additional information after the initial separation verification that can trigger these secondary reviews. It's not always about missing documents from the claimant's side. The key takeaway here is that getting through to an actual TWC specialist is usually necessary to understand what's really happening with your claim. The automated systems and online portals often don't show the full picture of why payments are blocked, especially when there are conflicting determination letters. Thanks for updating us on the resolution - these success stories help other people know what options actually work!

0 coins

This is such a helpful thread! I'm new to this community and dealing with my own TWC issues right now. Reading through everyone's experiences really shows how common these payment block situations are. It's frustrating that the system works this way, but at least now I know what to expect and have some concrete steps to take. Thanks to everyone who shared their experiences and solutions - especially the tip about contacting state representatives, I had no idea that was an option!

0 coins

Prev1...56789...151Next