Texas Unemployment

Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the TWC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the TWC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Given your urgent situation, here's a comprehensive approach: 1. For your pending TWC claim: Continue pursuing this for the backpay you're entitled to. As others mentioned, using Claimyr or contacting your state representative are your best options for expediting this. 2. For your immediate internet need: Contact your new employer immediately and explain the disaster situation. Most companies have protocols for this and may be able to provide alternatives for your first few days. 3. For utilities: Call 211 as suggested for emergency utility assistance. Also reach out to local churches and community action agencies - many have funds specifically for helping with utility restoration after disasters. 4. Document everything: Keep records of all your attempts to contact TWC, your conversations with your employer, and the impact of the disaster. This documentation can help if you need to file appeals or request special consideration. Your case actually has multiple priority factors (disaster impact, imminent employment, and extended wait time) that should qualify you for expedited processing if you can reach the right person at TWC.

0 coins

Thank you so much for laying this all out clearly. I've been so stressed I couldn't think straight. I just got off the phone with 211 and they referred me to two agencies that might be able to help with the utilities. I'm going to try reaching my state rep now, and if that doesn't work quickly, I'll try that Claimyr service tomorrow. I really appreciate everyone's help here - feeling a tiny bit less hopeless now.

0 coins

I'm so sorry you're dealing with all of this at once - what a nightmare combination of circumstances! One thing I haven't seen mentioned yet is that you should also document the disaster impact on your ability to work/seek work for TWC. When you finally get through to them, explain that the storm damage prevented you from being available for work during that period, which could help explain any gaps in your job search activity. Also, for your first day of work - if the parking lot WiFi suggestion doesn't work out, many public libraries have extended their WiFi range to parking lots since COVID. The Houston Public Library system specifically did this after past storms. You might be able to sit in your car outside a library branch and get decent signal. Hang in there - you've got a job starting Monday which means you're already turning the corner on this situation. Once you get that first paycheck and can stabilize your housing/utilities, the TWC backpay will just be a bonus to help you rebuild your emergency fund.

0 coins

I totally get the stress you're going through! I was in a similar spot last year - got a job that barely covered my basic expenses while still drowning in past due bills. One thing that really helped me was contacting local churches and nonprofits. Even if you're not religious, many churches have emergency assistance funds for things like utility bills and rent. The United Way in most Texas cities also has a hardship fund you can apply for online. Also, if you have kids in school, definitely reach out to the school counselor about back-to-school supplies. Most districts have programs where they can help with backpacks, clothes, shoes, etc. Some even have food pantries for families. It's frustrating that the system doesn't account for cost of living when you're working full-time at low wages, but you're doing the right thing by working and looking for additional resources. Hang in there - it does get better once you get a few steady paychecks and can start climbing out of the hole!

0 coins

This is such great advice! I never thought about reaching out to churches even though I'm not super religious. And I had no idea about United Way having hardship funds - I'm going to look into that right away. The school counselor idea is brilliant too. My kids start school in just a few weeks and I've been stressing about how to afford everything they need. Thank you for sharing your experience and for the encouragement. It really helps to know that someone else made it through a similar situation. I'm trying to stay positive and just take it one day at a time!

0 coins

I'm in a very similar situation right now! Just started a new job at $12.50/hr after being on TWC for about 6 weeks. It's so frustrating because even though I'm working full-time now, I'm actually going to have LESS money each week than I did on unemployment ($267/week benefits vs about $400/week gross pay that becomes maybe $320 after taxes). I called TWC yesterday and they confirmed that once I report 30+ hours, my benefits stop completely. The agent was actually pretty understanding about the situation but said there's nothing they can do - the rules are the rules. One thing that's helping me is that I negotiated with my landlord to do a payment plan for the back rent I owe. Most landlords would rather work with you than go through eviction, especially if you can show them you have steady income coming in now. Might be worth having that conversation if you haven't already. Also check if your area has any workforce development programs - sometimes they offer things like work clothes, gas cards, or even short-term financial assistance for people who just started new jobs. The library usually has information about local programs like that. Good luck with everything! At least we're both working now, even if the pay isn't where we need it to be yet.

0 coins

I've been following this thread and wanted to add my perspective as someone who works with unemployment claims. Everyone here has given you really solid advice - unfortunately, the waiting week payment rules are pretty black and white. Since you never received any benefit payments due to the disqualification, you won't be able to collect that waiting week payment. But I wanted to echo what others have said about appealing the original disqualification decision. If you genuinely provided all the required documentation and believe the disqualification was incorrect, it's worth pursuing an appeal - not for the money at this point, but to clear your record. Wrongful disqualifications can impact future claims and even show up in background checks for certain jobs. The appeal process can take time, but if you have copies of what you submitted and can demonstrate you met all requirements, it might be worth it for peace of mind. Plus, if you ever need unemployment benefits in the future, having a clean record will make the process much smoother. Congrats on landing the better-paying job though - that's the real win here! The waiting week sting is temporary, but a good job with better pay is long-term benefit.

0 coins

Thank you for the professional perspective! It's really helpful to hear from someone who works directly with unemployment claims. I think I've gotten some great clarity from everyone in this thread - the waiting week is definitely off the table, but the appeal idea makes a lot of sense for protecting my future interests. I'm going to look into that process since I really do believe I submitted everything correctly. And you're absolutely right about focusing on the bigger win here - this new job is paying significantly more than my old warehouse position, so even losing that waiting week, I'm coming out way ahead financially. Sometimes the system works in mysterious ways! Thanks for taking the time to share your expertise.

0 coins

I've been reading through all these responses and it's really refreshing to see such a supportive community helping each other understand these complicated TWC rules! As someone who's dealt with similar unemployment documentation nightmares, I just wanted to add that you should definitely keep copies of everything you submitted for that appeal process people are suggesting. I learned the hard way that TWC's document tracking isn't always perfect - I had to resubmit things multiple times during my appeal because they claimed they never received files I definitely uploaded. If you do pursue clearing your record, scan/screenshot everything with timestamps showing when you submitted it. That documentation trail can be crucial if there are any disputes about what was or wasn't provided. Also, just wanted to say that finding better-paying work that quickly after a layoff is honestly incredible in today's job market. That waiting week payment would have been nice, but sounds like you dodged a bullet by not having to navigate the unemployment system for months. Those medical bills are tough, but hopefully the better salary helps you tackle them soon!

0 coins

That's excellent advice about keeping detailed records with timestamps! I definitely learned my lesson about documentation the hard way with this whole situation. I thought I had everything properly submitted, but clearly something went wrong somewhere in the process. If I do pursue the appeal, I'll make sure to screenshot everything and keep a detailed paper trail. It's frustrating that we have to be so paranoid about their systems, but better safe than sorry. And thank you for the encouragement about the job search - you're right that the market is tough right now, so I should count myself lucky. This thread has really helped me shift my perspective from focusing on what I lost to appreciating what I gained. Sometimes community support makes all the difference!

0 coins

This sounds like a standard fact-finding interview from TWC, which is a normal part of the unemployment benefits process. The fact that your wife was honest about not having any warnings or write-ups should work in her favor. Being let go due to "not a good fit" shortly after a business sale, especially without prior documentation or warnings, typically qualifies as an involuntary separation rather than termination for cause. The timing (17 days after the sale) and lack of performance issues suggest this was likely a business decision by the new owner rather than anything your wife did wrong. Keep all documentation from the original employer about the sale and her termination reason, as this could be helpful if the employer contests the claim. The decision by 10/9 will determine if benefits are approved - stay positive, as the circumstances you described generally support approval for unemployment benefits.

0 coins

Regarding your timing question - the fact that your benefits exhausted one week after the storm is actually a neutral factor. What matters more is that you can demonstrate the disaster created a NEW barrier to employment that didn't exist before. The strongest evidence in your case is: 1. The cancelled interview at the factory (get documentation) 2. Any other job prospects affected by the storm 3. Physical barriers to job searching (damage to your home/transportation) Focus your application on how your path to reemployment was specifically disrupted by the disaster. This frames your case as a disaster-caused continued unemployment rather than just a regular benefits exhaustion. Be prepared that you might need to appeal if denied initially, as these cases often require human review to fully understand the timeline and circumstances.

0 coins

Hey Millie! I went through something similar after the freeze in 2021. The timing of your benefits exhausting right after the storm might actually work in your favor - it shows you had active UI when the disaster hit, which can help establish the connection. One thing that really helped my case was being super specific about HOW the disaster affected my job search beyond just the one cancelled interview. I documented things like: - Transportation issues getting to interviews due to road damage - Other businesses that were closed/not hiring because of storm damage - Any networking events or job fairs that got cancelled Also, when you apply for DUA, make sure you mention that your apartment was damaged too - that shows the disaster personally affected you, not just your job prospects. Even minor damage counts. The 30-day deadline is key, so don't wait! And definitely keep all those emails about the cancelled interview - that's gold for your case. Good luck!

0 coins

This is really helpful, thank you Kevin! I hadn't thought about documenting the transportation issues - there are actually several roads near me that are still flooded and making it hard to get around. And you're right about the apartment damage, even though it wasn't major it did affect me personally. I'm definitely going to apply today and make sure to include all these details. It's reassuring to hear from someone who went through a similar situation successfully!

0 coins

Prev1...45678...151Next