TWC approval timeline 2025 - claims taking 6+ weeks to process?

The current average processing time for TWC claims is 2-4 weeks, but some claims are taking longer if there's an issue that needs investigation. The most common reasons for delay are: 1. Employment separation issues (if your employer contests the reason you left) 2. Wage verification problems 3. ID.me verification issues 4. Previous overpayment flags Since you've been waiting 7 weeks, something is definitely holding up your claim. Have you received any determination letters or messages in your correspondence inbox on the TWC portal? Sometimes they request additional information but don't notify you by email/text.

my claim took 9 weeks to get approved!!! the system is completly broken right now. i filed in january and didnt see a penny until march. keep checking your account and keep requesting payment even if it says $0

My claim filed in February took exactly 3 weeks to approve, but my sister's recent claim is at 5 weeks and counting. I think it really depends on your specific situation and if there are any 'flags' on your account. Have you worked any part-time jobs in the last 18 months? Or had any previous unemployment claims? Those things can sometimes create complications that slow down processing.

You absolutely need to call TWC at this point. Seven weeks is well beyond the normal processing time, even with their current backlog. The most likely scenario is that there's an issue requiring additional information, but the notification didn't reach you for some reason. When you have multiple employers in your base period (like your part-time restaurant job), it can sometimes create wage verification delays, especially if one of those employers didn't properly report your wages to TWC. Be prepared to call multiple times - the TWC phone lines are notoriously difficult to get through. Start calling exactly at 7:00am when they open for your best chance.

THE ENTIRE TWC SYSTEM IS BROKEN AND DESIGNED TO MAKE PEOPLE GIVE UP!!! I had to wait ELEVEN WEEKS last year while they "investigated" my claim. My landlord was threatening eviction and my car almost got repossessed. When I finally reached someone they said there was a "note" on my account asking for additional documentation but THEY NEVER SENT ME ANY NOTIFICATION!!!! DON'T WAIT - keep calling, email your state representative's office (they can sometimes speed things up), and file an official complaint through the TWC website. The squeaky wheel gets the grease with these people!

Based on what you've shared, the multiple employers in your base period is likely causing the delay. TWC has to verify wages with each employer separately, and if any employer doesn't respond promptly, it holds up the whole process. Here's what I recommend: 1. Call TWC (yes, it's difficult, but necessary) - when you get through, specifically ask if there's a wage verification hold or employer response pending 2. Continue requesting payments every two weeks 3. If you reach the 8-week mark with no resolution, file a formal complaint through the TWC website under "How Am I Doing?" 4. Check if you can see your claim status on the Tele-Serv automated system (800-558-8321) - sometimes it has information not shown on the website The good news is that once approved, you'll receive all back payments from your eligibility date. Just make sure you've been completing your work search activities (minimum 3 per week) and documenting them properly.

my cousin works at twc (not in claims tho) and she says they are super understaffed right now. lots of people quit after that big system update in january and they havent replaced them yet

Update: I finally got through to TWC this morning! You guys were right - there was an issue with wage verification from my restaurant job. Apparently they didn't respond to TWC's request for information. The agent put a note on my account to expedite the review and said I should see movement within 7-10 days. Thanks everyone for the advice. I'll post another update when/if my claim gets approved.

good luck!! hope u get that backpay soon!

That's excellent news! Make sure to check your correspondence inbox daily now - once they complete the wage verification, they'll likely send you a new monetary determination letter showing your corrected benefit amount. If you don't see movement within the 7-10 day timeframe they promised, call back and reference the previous call and note that was added to your account. For anyone else reading this thread with similar delays, always investigate wage verification issues when claims take longer than 4 weeks. It's one of the most common causes of extended processing times.

Glad you finally got through and found the issue! Wage verification problems are super common but TWC really should do a better job notifying people when they're waiting on employer responses. For future reference (and for anyone else dealing with this), you can actually contact your previous employers directly to ask if they've responded to TWC's wage verification requests. Sometimes employers ignore the initial request or it gets lost in their HR department, and a quick call from you can get them to respond faster than waiting for TWC to follow up. Also, once your claim is approved, double-check that your benefit amount is calculated correctly based on ALL your wages from the base period. I've seen cases where the wage verification delay caused them to miss including some earnings in the final calculation. Hope you get that approval soon - 7 weeks is way too long to be waiting for help when you need it most!

Just wanted to add another data point for anyone still dealing with delays - I filed my claim in late February and it took exactly 5 weeks to get approved. Similar to your situation, I had multiple employers in my base period (a retail job and then my main employer where I got laid off). The key thing that helped me was being persistent with calling TWC. I used the redial strategy - called exactly at 7:00am when they opened and kept hitting redial for about 45 minutes until I got through. The agent told me there was a "routine wage verification" hold that was automatically placed on my account because of the multiple employers. What's frustrating is that this seems to be a common issue but TWC doesn't proactively communicate about it. They just let claims sit there while they wait for employer responses, sometimes for weeks. One tip that worked for me: when you do get through to an agent, ask them to put a "priority review" note on your account if you're facing financial hardship. They have some discretion to flag cases that need faster resolution, especially if you're at risk of losing housing or utilities. Hang in there - the backpay will come and it sounds like you're doing everything right by continuing to request payments and document your work searches!

I'm dealing with a similar situation right now - filed my claim 5 weeks ago after being laid off from my retail job and still stuck in "under review" status. Reading through everyone's experiences here is both reassuring and terrifying at the same time! The wage verification issue seems to be a huge problem that TWC really doesn't explain well upfront. I also had a brief part-time job earlier in my base period (worked at a coffee shop for 3 months before getting my retail position), so now I'm wondering if that's what's holding up my claim too. @Rajiv Kumar - so glad you finally got through and found out what the issue was! Definitely going to try the 7am calling strategy tomorrow morning. The fact that your restaurant job wasn't responding to TWC's requests makes total sense - small businesses are notoriously bad about handling unemployment paperwork quickly. Has anyone had success with the WorkInTexas.com chat feature for getting claim status updates? I've been hesitant to try it since everyone says calling is the only way to get real answers, but I'm running out of patience with the busy signals. Also, for those who eventually got approved after long delays - did you have to do anything special to make sure all your work search activities from the waiting period were properly documented, or did TWC just accept what you had logged in the system?

I'm going through the exact same situation right now - filed my claim 6 weeks ago after being laid off from my manufacturing job and still showing "under review" with zero communication from TWC. Like you, I had a previous part-time job (worked at a grocery store for a few months before my main job) so reading everyone's comments about wage verification issues is really eye-opening. The most frustrating part is that TWC makes it sound like 2-4 weeks is normal processing time, but clearly that's not realistic when you have multiple employers in your base period. They should be upfront about these potential delays instead of leaving people in the dark wondering if they did something wrong. I'm definitely going to try the 7am calling strategy tomorrow morning and specifically ask about wage verification holds. It's ridiculous that we have to become detectives to figure out why our claims are stuck, but at least this thread gives a roadmap for what to ask about. Thanks to everyone sharing their experiences - it helps to know we're not alone in dealing with this broken system. Will update if I manage to get through and find out what's holding up my claim!

I'm in week 8 of waiting for my TWC claim approval and this thread has been incredibly helpful! Like many of you, I had multiple employers during my base period (worked part-time at a local diner before getting my full-time job at a distribution center) and now I'm realizing that's probably what's causing my delay. What's really frustrating is that I actually called my previous part-time employer last week to ask if they'd received anything from TWC, and they said they never got any wage verification request at all. When I mentioned this might be holding up my unemployment claim, they offered to call TWC directly to provide the information, but I wasn't sure if that would help or just confuse things more. Has anyone dealt with a situation where a previous employer never received the initial wage verification request from TWC? Should I have them proactively contact TWC, or is it better to wait for the official process to play out? Also, @Rajiv Kumar - hoping you get good news soon about your expedited review! Your situation gives me hope that there's light at the end of this tunnel. The 7am calling strategy is definitely my plan for tomorrow morning. I'm documenting everything at this point because this whole experience feels like it needs to be reported to someone higher up the chain. Seven-plus weeks for basic claim processing is absolutely unacceptable when people are struggling to survive.

This thread is incredibly eye-opening and frustrating at the same time! I'm currently at 4 weeks waiting for my claim approval, and after reading everyone's experiences, I'm now worried I might be heading down the same path since I also had multiple employers in my base period. What really gets me is that TWC's website makes it sound like everything is straightforward - file your claim, wait 2-4 weeks, get approved. But clearly there's a whole hidden layer of potential issues they don't warn you about upfront. The wage verification delays seem to be affecting so many people, yet there's zero communication about it on their end. I'm definitely going to start calling tomorrow morning using the 7am strategy everyone's mentioned. Reading about @Chad Winthrope's situation where the employer never even received the verification request is really concerning - makes you wonder how many claims are stuck simply because of TWC's own system failures. Thanks to everyone sharing their timelines and strategies. It's unfortunate we have to crowdsource solutions to navigate what should be a basic government service, but this information is invaluable for those of us still waiting. Will definitely update once I know more about my own claim status!

I'm at week 6 waiting for my claim approval and this thread has been a lifesaver! Like so many others here, I had multiple employers during my base period - worked at a call center part-time while also doing freelance delivery driving before landing my main job at a tech company that laid me off. After reading everyone's experiences, I'm now 99% sure my delay is wage verification related, especially since the freelance work might be complicating things. I've been checking my correspondence inbox obsessively but there's nothing there except the initial confirmation. The 7am calling strategy is definitely my plan for Monday morning. I'm going to ask specifically about wage verification holds and whether they've received responses from all my previous employers/clients. What's really helping me mentally is seeing @Rajiv Kumar's update about finally getting through and finding out the specific issue. It gives me hope that there's actually a resolution coming rather than just endless waiting in limbo. For anyone else still waiting - keep requesting your payments even when it feels pointless! From what I've read here, that seems to be crucial for getting your full backpay once things are finally resolved. Thanks to everyone sharing their timelines and strategies. This community has been more helpful than TWC's entire website and customer service system combined!

I'm at week 5 of waiting for my claim approval and reading through everyone's experiences here has been both reassuring and concerning! Like many others, I had multiple jobs during my base period - worked part-time at a retail store while also doing some contract work for a marketing agency before getting my full-time position at a logistics company. The wage verification issue seems to be the common thread for most delayed claims, which explains a lot. I've been obsessively checking my correspondence inbox and calling the automated line, but nothing useful comes from either. Based on everyone's advice, I'm definitely going to try the 7am calling strategy tomorrow. I'll specifically ask about wage verification holds and whether all my employers have responded to TWC's requests. The idea about having previous employers proactively call TWC if they haven't heard anything is brilliant - I might reach out to my former retail manager to check on that. What's frustrating is that TWC's website makes it seem like having multiple jobs is totally normal (which it is!), but then their system seems to break down when actually processing these more complex situations. Better communication upfront about potential delays would save everyone so much stress and uncertainty. Thanks to everyone sharing their timelines and strategies - this thread is genuinely more helpful than anything I've found on TWC's official resources!

I'm currently at week 3 of waiting for my claim approval after being laid off from my accounting firm job, and this entire thread has been incredibly enlightening! Reading everyone's experiences has made me realize I need to be way more proactive about understanding what might be holding up my claim. I also had multiple employers during my base period - worked part-time doing bookkeeping for a small restaurant while going to school, then got my full-time accounting position. Based on all the wage verification issues people are describing here, I'm now wondering if that's what's going to delay my claim too. The lack of transparency from TWC is really frustrating. Their website and initial communications make it sound so straightforward, but clearly there's this whole hidden world of potential complications they don't warn you about upfront. It's honestly shocking that we have to crowdsource information like this just to understand basic processing issues. I'm definitely going to start the 7am calling strategy next week if I don't see any movement by then. The specific questions everyone has shared about asking for wage verification status are super helpful - I never would have known to ask about that specifically. Thanks to everyone for sharing their timelines and strategies. This community support is genuinely more valuable than anything TWC provides in terms of actually understanding what to expect during the claims process!

I'm at week 4 of waiting for my claim approval and this thread has been incredibly helpful! I was laid off from my customer service job at a telecommunications company, but I also worked part-time at a coffee shop for about 4 months before getting the full-time position. After reading everyone's experiences with wage verification delays, I'm now realizing that's probably what's going to hold up my claim too. It's frustrating that TWC doesn't give you any heads up about these potential complications when you have multiple employers in your base period. I'm definitely going to try the 7am calling strategy if I don't see any movement by next week. The specific advice about asking for wage verification status and whether all employers have responded is really valuable - I never would have known those were the right questions to ask. One thing I'm curious about - has anyone had success with reaching out to their previous part-time employers to give them a heads up that TWC might be contacting them? I'm wondering if I should call my old coffee shop manager to let them know they might receive a wage verification request, especially since it's a small business that might not be used to dealing with these kinds of official requests. Thanks to everyone for sharing their experiences and strategies. This community has been way more informative than TWC's actual website or customer service!

I'm at week 5 waiting for my claim approval and this thread has been a lifesaver! I got laid off from my job at a local credit union, but I also worked part-time at a grocery store for a few months before that. Reading everyone's experiences with wage verification delays, I'm pretty sure that's what's holding up my claim too. The most frustrating part is how TWC makes it sound like 2-4 weeks is normal, but clearly when you have multiple employers it's a totally different timeline. I wish they would just be upfront about these potential delays instead of leaving us guessing what's wrong. I'm planning to try the 7am calling strategy tomorrow morning and ask specifically about wage verification holds. Based on everyone's advice here, I'll also reach out to my old grocery store manager to make sure they respond if TWC contacts them. This community has honestly taught me more about how TWC actually works than their entire website. Thanks to everyone sharing their experiences - it really helps to know we're not alone in dealing with this broken system!

I'm at week 6 of waiting for my claim approval and finding this thread has been incredibly validating! I was laid off from my position at a healthcare clinic, but I also worked part-time at a local gym for several months before getting that job. After reading everyone's experiences here, I'm now certain my delay is wage verification related. It's honestly infuriating that TWC doesn't warn you upfront that having multiple employers can add 4-6 weeks to your processing time. Their "2-4 weeks" estimate is completely misleading for anyone with a normal modern work history. I'm definitely joining the 7am calling brigade tomorrow morning. Based on all the advice here, I'll ask specifically about wage verification status and whether both my previous employers have responded. I'm also going to contact my old gym manager today to give them a heads up about potentially receiving a TWC request - small businesses seem to be the worst at responding promptly to these official requests. This thread has been more educational about TWC's actual processes than their entire website and help system combined. Thanks to everyone for sharing your timelines and strategies - it really helps to know there's light at the end of this frustrating tunnel!