How long does NY unemployment take after filing a new claim in 2025?
I just filed my first NY unemployment claim yesterday after getting laid off from my warehouse job. The confirmation page said something about 2-3 weeks for processing but my friend who filed last month got her money in like 5 days? Does anyone know how long it actually takes now? I've got rent due in 3 weeks and really need to know if I should be panicking or not. Also do I need to do anything else while waiting or just keep certifying weekly?
27 comments
Gael Robinson
The standard processing time for new NY unemployment claims in 2025 is typically 7-14 days if there are no issues with your application. However, several factors can affect this timeline: - If your employer contests your claim, it could add 2-3 weeks - If there are wage discrepancies that need verification, add 1-2 weeks - If you worked in multiple states recently, add 1-2 weeks - If the DOL needs additional documentation, add 3-5 days from when you submit it Make sure you complete your weekly certifications even while waiting for your initial claim to be approved. The first payment usually includes all eligible back weeks you've certified for. You can check your claim status on the NY.gov website under 'My Online Services' → 'Unemployment Services' → 'View Payment History'.
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Summer Green
•Thanks for this breakdown! My employer was expecting the layoffs so hopefully they won't contest anything. I did work a few weeks in New Jersey last year though...would that count as multiple states? I'll definitely keep doing the weekly certifications.
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Edward McBride
omg it took FOREVER for me!! I filed in January and didn't get my first payment until like 6 weeks later because they had to "verify my identity" or something. Then they paid everything backdated but still. I had to use credit cards for everything and it was so stressfull. Hope yours is faster!!
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Summer Green
•6 WEEKS?? That's terrifying. Did they tell you there was an identity verification issue or did you only find out when you called them?
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Edward McBride
•They sent me something in my message inbox on the website like 2 weeks after I applied saying they needed additional verification. But the really annoying part was I uploaded all the docs they asked for right away and it STILL took another month! No explanation just waiting and waiting
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Darcy Moore
It depends on if your application gets flagged for review or not. Mine went through in about 8 days last month, but my coworker who got laid off at the same time is still waiting after 4 weeks because they had some question about his previous employer. The system is totally random sometimes.
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Dana Doyle
•this ⬆️ the whole system is like a lottery. if u get lucky, u get paid in a week. if not, could be months. my sister and me applied same day (same company layoffs) and she got paid in 9 days, took me 5 WEEKS for literally identical situation.
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Liam Duke
I process UI claims for a large employer. Here's what actually happens behind the scenes: 1. Your claim is received and given an automated initial review (1-2 days) 2. Your past employers are notified and have 10 days to respond (though the claim isn't necessarily held up for this) 3. Wage data is verified against quarterly reports (1-3 days) 4. If everything matches and there are no flags, payment is authorized (2-3 days) 5. Direct deposit/debit card processing (1-2 days) So best-case scenario is about 5-7 days for a clean claim. Most common reasons for delays: - Mismatched employment dates - Incorrect wage reporting - Voluntary quit vs. layoff disputes - Identity verification flags - Multi-state wage combinations Each of these can add 1-4 weeks to processing. If you're approaching week 3 with no update, absolutely call them. Don't wait.
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Summer Green
•This is so helpful, thank you! I worked for my employer for 3 years straight so hopefully there won't be any issues with employment dates or wages. So it sounds like I should expect something within 2 weeks if everything goes smoothly.
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Manny Lark
If you need to reach someone at NY unemployment, don't waste days trying to call their main number. I spent TWO WEEKS trying to get through about my delayed claim, calling 30+ times a day. Finally used a service called Claimyr (claimyr.com) that got me connected to an agent in about 25 minutes. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE The agent told me my claim was held up because I had two W2s from the same company (they changed payroll providers mid-year). Once she fixed that in the system, my payments started 2 days later with full backpay. Probably would still be waiting if I hadn't gotten through to a live person.
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Summer Green
•I've never heard of this service but I'll definitely keep it in mind if I end up needing to call. The NYSDOL phone system is notorious for dropping calls. Did they help you right away when you got through?
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Manny Lark
•Yes, the agent I spoke with was able to immediately see what was causing the hold-up and fixed it while I was on the phone. She even processed an override to expedite the payment release since it had been delayed for so long. Completely worth it after wasting two weeks of constant redialing.
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Rita Jacobs
mine took 9 days exactly from filing to first payment in feb. but my roomate just filed last week and shes still waiting. i think it just depends on how busy they are and if theres any issues with your application. def keep certifying every week tho so you'll get backpay for all weeks once approved!
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Summer Green
•Thanks! 9 days sounds amazing right now. I'm going to hope for that timeline but prepare for longer just in case.
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Dana Doyle
LOL everyone saying "7-14 days" must work for the government!!! the REAL answer is ANYWHERE from 1 week to 3 months depending how messed up their system is when u apply. they lost my wage info TWICE and i had to send paystubs 3 SEPARATE TIMES!!! never got a straight answer from anyone and website always said "pending" with no explanation. system is BROKEN!!
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Liam Duke
•While delays definitely happen, 3 months is extremely unusual unless there's a complex eligibility issue or appeal. About 76% of clean claims (no issues) are processed within 14 days, and 89% within 21 days according to the latest NYSDOL performance metrics. The experience varies widely, but setting proper expectations is important.
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Dana Doyle
•maybe for "clean claims" but how do u know if your claim is "clean"?? u dont until its too late and ur stuck in limbo. and those percentages dont help when ur in the unlucky 11% with bills due!
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Gael Robinson
One thing that hasn't been mentioned - if you're waiting more than 2-3 weeks, check if there are any outstanding "questionnaires" or information requests in your online account. They don't always send email notifications when they need additional information, and these requests can cause significant delays if missed. Also, make sure your direct deposit information is correct. I've seen many cases where payments were delayed because of banking information errors that could have been easily fixed.
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Summer Green
•That's a great tip - I'll check my account daily for any questionnaires. I triple-checked my direct deposit info when applying but I'll verify that again too. Is there a specific section where these questionnaires appear?
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Gael Robinson
•They typically appear in your Message Inbox on your NY.gov account, or sometimes under a section called "Required Actions" or "Additional Information Needed" on your dashboard. Some people miss them because they're only checking the payment status section.
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Darcy Moore
My first payment took exactly 12 days in March 2025, but I had a completely straightforward claim (laid off, single employer, all NYS work). I received an approval message on day 10 and money hit my account 2 days later. One thing that might help - I filled out EVERYTHING on the application even optional fields. My theory is complete applications get processed faster.
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Summer Green
•I think I filled out everything but now I'm trying to remember if I skipped anything optional. I hope that doesn't cause a delay. Did you get any kind of status updates during those 12 days?
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Darcy Moore
•Just one generic email after about a week saying my claim was being processed. Then the approval on day 10. The online status just said "pending" the whole time until it changed to "approved" - not very helpful!
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Edward McBride
Are you doing direct deposit or the debit card? My friend said direct deposit is faster by like 2-3 days! Also make sure you certify on the first possible day each week (Sunday) because waiting even one day can push your payment to the next cycle.
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Summer Green
•I chose direct deposit since that seemed faster. And thanks for the tip about Sunday certification - I'll definitely make sure to do it first thing!
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Liam Duke
After reading through this thread, I'd say you should realistically expect 7-14 days if your claim is straightforward. But it's wise to prepare financially for up to 21 days just in case. One other tip: If your claim is pending for more than 14 days, you can request an escalation by sending a secure message through your NY.gov account. Select "Claim Inquiry" as the subject and specifically request an escalation due to financial hardship if that applies. This often triggers a review within 48 hours.
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Summer Green
•Thank you - I'll mark my calendar for day 14 to send that message if I haven't heard anything by then. I appreciate all the detailed advice!
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