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One more thing to keep in mind - if your employer was using a payroll service like ADP, Paychex, or similar, they might be the ones who need to correct the wage reporting rather than your employer's HR directly. Sometimes the payroll company has their own process for fixing interstate wage reporting issues. If your HR contact hits a wall, ask them which payroll service they use and get the contact info for that company's unemployment/wage reporting department. I had to go through Paychex directly when my employer couldn't get the wages corrected through their normal HR channels. Just another avenue to explore if things get stuck!
That's a really good point about the payroll service! I actually think my company did use ADP for payroll, so if HR can't get it sorted quickly, I'll definitely ask them for the ADP contact info. It makes sense that the payroll company would be the one actually submitting the wage reports to the states. Thanks for mentioning this - having multiple avenues to pursue should hopefully get this resolved faster. Between TWC's investigation, HR helping from the employer side, and potentially going directly through ADP, I'm feeling more optimistic that we can get this straightened out!
Just wanted to jump in with one more resource that might help - if you're having trouble getting through to TWC by phone, you can also try their live chat feature on the TWC website during business hours. It's not always available, but when it is, the wait times are usually shorter than calling. The chat agents can also initiate wage investigations and answer questions about your claim status. Also, since you mentioned your employer is based in Virginia, make sure to ask TWC specifically about the Interstate Combined Wage Claim program during your wage investigation. This allows them to pull wage records from Virginia and apply them to your Texas claim, which might be faster than waiting for your employer to re-report everything to Texas. Sounds like you're doing everything right by keeping up with the payment requests and work searches while this gets sorted out. The system is definitely confusing for remote workers, but you should be able to get your full Texas benefits once the wages are properly credited!
The live chat option is a great suggestion! I didn't even know TWC had that feature. I'll definitely try that if I need to follow up on my wage investigation status. And yes, I'll make sure to ask specifically about the Interstate Combined Wage Claim program - that sounds like it could be exactly what I need to get the Virginia wages transferred over to my Texas claim. Really appreciate everyone sharing all these different options and resources. This whole situation seemed impossible when I first got that $0 wages letter, but now I feel like I have a solid plan to get it resolved!
I'm new to this community but wanted to share that I'm in a very similar situation right now! I missed 4 weeks of payment requests during my appeal because I assumed I shouldn't request payments while my claim was denied. Like many others here, it just seemed logical that you wouldn't request money you're not eligible for. This thread has been incredibly helpful and reassuring. I had no idea this was such a common mistake or that there were actual processes to help fix it. The consistent advice about visiting Workforce Solutions in person rather than trying to get through by phone seems like the key strategy based on everyone's experiences. I'm particularly grateful for the specific information about the "Continued Claims During Appeal" backdating process and the tip about asking for a "claims specialist" rather than general customer service. It's also encouraging to see that hearing officers often understand this confusion and can help during the appeal process. I'm planning to visit my local Workforce Solutions office this week with all my documentation. Reading about so many partial and full successes here gives me real hope that this mistake isn't as catastrophic as I initially thought. Thank you all for sharing your experiences so generously - this thread should honestly be a resource guide for anyone navigating unemployment appeals!
Welcome to the community! I'm also dealing with this exact situation and it's honestly such a relief to find this thread with so many people who've been through the same thing. I was beating myself up thinking I was the only one who made this "obvious" mistake, but clearly TWC's instructions aren't nearly as clear as they should be. What really gives me confidence is seeing the pattern in all these success stories - people who were proactive, visited Workforce Solutions in person, and documented everything tend to get at least some relief. The fact that there's an official backdating process specifically for this situation shows that TWC recognizes it's a common problem. I'm also planning to visit my local office this week with all the advice from this thread. It's so much less intimidating knowing the staff there see this situation constantly and have processes to help. Hoping we both have positive updates to share soon! This community is amazing for providing such detailed, real-world guidance.
I'm new to this community and just wanted to say thank you to everyone who shared their experiences in this thread! I'm currently going through something very similar - I missed 6 weeks of payment requests during my appeal because I thought it was pointless to request money when my claim was denied. Reading all these responses has been such a huge relief. What really stands out to me is how many people made this exact same "logical" assumption, which clearly shows this is a communication problem with TWC's system, not individual mistakes. The consistent success stories from people who visited Workforce Solutions in person give me real hope. I'm especially grateful for the detailed advice about asking for a "claims specialist," the "Continued Claims During Appeal" backdating process, and documenting everything. Based on everyone's experiences here, I'm planning to visit my local office this week with all my documentation ready. This thread should honestly be required reading for anyone filing an unemployment appeal - the level of practical, real-world guidance here is incredible. I'll definitely update once I know how my situation turns out. Thanks again for creating such a supportive and informative discussion!
I'm about 4 months into receiving TWC benefits and this is my second time dealing with a payment delay. My payment was also processed on the 9th and when Thursday came and went without the usual deposit, I started getting that familiar knot in my stomach. What really helped me last time was remembering that if your TWC account shows "processed," the money is coming - it's just a matter of when the system catches up. I've learned to check TWC's website and Twitter first when delays happen, since they usually post updates about system-wide issues. Also started keeping a small "delay buffer" in my account after my first delay experience because rent doesn't wait for TWC to sort out their processing! Reading through everyone's experiences here is so reassuring - it really helps to know these hiccups are just part of dealing with the system and not something wrong with our individual claims. Hope everyone gets their payments soon!
This is such great perspective from someone who's been through this before! I'm only about 6 weeks into my TWC journey and this delay had me spiraling. The "delay buffer" idea is really smart - I'm definitely going to start setting aside a small amount from each payment for situations like this. It's so reassuring to hear that if the account shows "processed" the money is definitely coming, just delayed. I checked TWC's Twitter after reading suggestions here and they did post about the processing delay yesterday. Really appreciate how this community shares practical tips like this - makes navigating unemployment so much less stressful when you have experienced people explaining what's normal!
I'm dealing with the exact same situation! My payment was processed on the 9th and I'm normally very predictable with Thursday morning deposits through Bank of America. This is actually my third month receiving TWC benefits and my first delay experience, so I was starting to panic thinking I somehow messed up my weekly certification. Reading through everyone's stories here has been such a huge relief - I had no idea these system delays were this common! I'm definitely going to start following TWC on Twitter for updates and set up those bank alerts people mentioned. It's crazy how much anxiety kicks in when that deposit doesn't show up on time, especially when you're already dealing with unemployment stress. Really grateful for this community sharing their experiences - makes you feel less alone when dealing with these TWC hiccups!
I'm in a really similar boat - also about 3 months into TWC benefits and this is my first delay too! My payment was processed on the 9th and I usually get my deposit Thursday morning like clockwork through Chase. When it didn't show up today I immediately started wondering if I made some mistake on my certification or if there was an issue with my claim. This whole thread has been incredibly reassuring though - I never realized these system delays were so routine with TWC! The Twitter tip is gold, I just checked and they did post about processing delays affecting payments from the 9th. It's wild how your mind immediately jumps to "what did I do wrong" when you're already feeling vulnerable about the whole unemployment situation. Thanks for sharing your experience - it really helps to know other people are going through the exact same thing!
I'm dealing with a very similar situation right now! TWC flagged me for a $4,200 overpayment from early 2023 because I missed their ID verification request. Like you, I had already found a new job and wasn't checking my TWC account anymore. I just completed the ID.me verification last week and filed my appeal. Reading through all these responses is giving me so much hope - it sounds like most people who were legitimately eligible get their overpayments reversed as long as they can prove they met all the requirements during their claim period. I have my hearing scheduled for next month and I'm gathering all my documentation now. Thanks for posting about this - it's reassuring to know I'm not the only one who went through this! Please keep us updated on how your hearing goes on May 16th. Fingers crossed for both of us!
You're definitely not alone in this! I'm actually going through the exact same thing right now - it's crazy how common this issue seems to be. From everything I've read in this thread and my own research, it sounds like we both have really strong cases since we were legitimately eligible and just missed a procedural step after returning to work. The fact that so many people here have had positive outcomes is really encouraging. I'll definitely update everyone after my hearing on May 16th! Hoping yours goes smoothly too - sounds like you're well prepared with all your documentation. It's such a relief to find this community and realize this isn't as hopeless as it initially seemed!
I'm going through this exact same situation right now! TWC hit me with a $6,100 overpayment notice last month for benefits I received in early 2023. Just like you, I had found a new job and completely stopped monitoring my TWC account, so I missed their ID verification request. I was panicking when I first saw the overpayment amount, but after reading all these responses, I'm feeling much more optimistic. I completed the ID.me verification as soon as I discovered the issue and filed my appeal right away. My hearing is scheduled for early June. It's so reassuring to see how many people have had successful outcomes with similar cases - it really seems like as long as you were legitimately eligible during your claim period and can prove it, the appeal board understands that people naturally stop checking TWC correspondence after returning to work. Thanks for starting this thread, it's been incredibly helpful! Definitely keep us posted on how your May 16th hearing goes.
Tate Jensen
Just wanted to share my recent experience since I see this is still an active thread! I filed my claim 3 weeks ago and just got approved yesterday. What really helped speed things up was being proactive about documentation - I uploaded my layoff letter, final paystub, and separation notice right when I filed instead of waiting for them to request it. One thing I learned the hard way: even though my claim got approved, my first payment was delayed because I hadn't completed the required work search activities for the first week. Make sure you're doing those 3 work search activities every single week from day one, even while waiting for approval. The TWC website has good examples of what counts - job applications, networking events, career fairs, etc. Also for anyone still waiting, don't stress too much about the "pending" status. Mine showed pending right up until the day it switched to approved. The system doesn't give you much visibility into where things stand unfortunately. Keep doing those biweekly payment requests and stay on top of the work search requirements!
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Raj Gupta
•Thanks for sharing your experience! That's a really good point about uploading all the documentation upfront. I wish I had thought to do that when I filed - I just assumed they'd ask for what they needed. Question about the work search activities - when you say you hadn't completed them for the first week, do you mean the very first week after filing or the first week you were eligible to request payment? I want to make sure I'm tracking this correctly since I'm still pretty new to the whole process.
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Alice Fleming
•Great question! The work search requirement starts the week you file your claim, not when you get approved. So if you filed on a Monday, you need to complete 3 work search activities during that first week (Monday-Sunday) and report them when you do your first payment request. A lot of people don't realize this and think the clock starts ticking after approval - that's the mistake I made! The TWC counts every week from your filing date, so make sure you're tracking activities from day one. Hope that helps clarify!
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Summer Green
Just want to echo what others have said about being proactive with documentation and starting work search activities immediately! I'm currently going through this process myself (filed 2 weeks ago, still waiting) and this thread has been super helpful. One additional tip I learned from my local workforce center - they offer free resume review and job search workshops that count toward your work search requirements. So you can knock out multiple activities in one visit while actually getting valuable help with your job hunt. Also, LinkedIn job applications definitely count as valid work search activities, so make sure you're documenting those too. Fingers crossed we all get through this process quickly!
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Emma Wilson
•That's such a great tip about the workforce center workshops counting toward work search requirements! I had no idea that was an option. As someone who just started this whole unemployment process, it's overwhelming trying to figure out all the rules and requirements while also dealing with the stress of being out of work. This thread has honestly been more helpful than anything I found on the official TWC website. Does anyone know if virtual workshops or webinars also count as valid work search activities? I've seen a lot of online career development stuff that might be easier to fit into my schedule while I'm doing interviews and applications.
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