I'm going through the exact same thing right now! Filed my claim 4 days ago after getting laid off from my healthcare job due to department restructuring. My manager provided a letter stating it was purely budget-related and not performance issues. Still showing "Under Review" and I've been checking the portal constantly! This thread is such a lifesaver - I was starting to think something was wrong with my application. The 2-3 week timeline everyone's sharing helps me set realistic expectations, even though the financial stress is intense with rent due soon. It's crazy how we're all obsessively refreshing that portal hoping for updates! Thanks everyone for sharing your experiences - knowing I'm not alone in this waiting period is really helping my anxiety. Hopefully we'll all get some good news soon instead of just staring at that "Under Review" status!

I'm also stuck in this waiting game! Filed my claim 13 days ago after being laid off from my logistics job due to company consolidation. My HR department provided excellent documentation confirming it was purely a business decision and not related to my performance. Still showing "Under Review" like everyone else here! This thread has been incredibly reassuring - I was getting really worried that something was wrong with my application since I hadn't heard anything. Reading that 2-3 weeks is the current norm helps me manage my expectations, even though the financial pressure is mounting with my car payment due next week. The portal refresh addiction is so real! I've probably checked it 50+ times since filing. It's comforting to know we're all going through the same process and that having HR backing really does help our cases, even if it doesn't dramatically speed things up. Thanks everyone for sharing your timelines - it's keeping me sane during this stressful wait!

This thread has been such a lifesaver for me! I'm currently going through the exact same issue - benefits suddenly cut off yesterday with absolutely no correspondence or explanation. Reading through everyone's experiences has been both reassuring (knowing I'm not alone) and infuriating (seeing how widespread this system failure is). Based on all the success stories shared here, I'm planning to start calling at 7am sharp tomorrow and will definitely use that "pending verification requirements" phrase that seems to be the magic words. If I can't get through on the main line, I'll try the Spanish line transfer trick that several people mentioned worked for them. What really strikes me is how this seems to be hitting people right when bills are due - that timing feels way too suspicious to be coincidental. But the fact that so many people have gotten their issues resolved and received backpay gives me hope that this nightmare will end soon. Thank you to everyone who shared their stories and practical advice. This community support means everything when you're dealing with TWC's broken system. I'll definitely update once I get through to someone!

I'm dealing with this exact same issue right now! My benefits were cut off three days ago with zero notification - just logged in to see "ineligible" status with nothing in my correspondence inbox. It's such a relief to read through this thread and see that I'm not alone and that this is clearly a widespread system failure on TWC's end. Based on everyone's experiences here, I'm going to try calling right at 7am tomorrow and specifically ask about "pending verification requirements" that didn't generate proper notifications. If that doesn't work, I'll definitely try the Spanish line transfer trick that several people mentioned was successful for them. What's most frustrating is that this is happening during an already stressful financial situation - I was counting on my payment to cover groceries this week. But seeing all the success stories where people got reinstated and received backpay within a few days gives me hope. Thank you to everyone who shared their experiences and practical advice. This community support is exactly what we need when dealing with TWC's broken system!

I'm dealing with this exact same nightmare! Been approved for 2 weeks now but showing $0 paid with no ReliaCard received. This thread has been incredibly helpful - I had no idea there was a specific payment services number (800-558-8321) instead of the main TWC line I've been calling endlessly. Reading through everyone's experiences, it's clear this is a massive system-wide issue with the TWC/US Bank ReliaCard integration. The fact that so many people have identical symptoms (approved claim, "paid" status showing $0, no card) suggests this isn't individual account problems but a major technical failure they're not being transparent about. I'm definitely going to try the Tuesday/Wednesday 10:30am calling strategy using @Oliver Alexander's magic phrase about checking "payment method processing status" specifically. Also sending an email to TWC.BPC_Debit_Card@twc.texas.gov tonight. @Mateo Rodriguez's tip about asking them to "refresh my payment method selection in the system" is brilliant too - that sounds like exactly what's happening with these stuck payment states. The stress of having approved benefits trapped in digital limbo while real bills pile up is crushing, but seeing people actually get resolved after persistence gives me hope. Thanks everyone for sharing your solutions - this community support means everything when the official system completely fails us!

This thread has been incredibly eye-opening! I'm a newcomer to unemployment benefits (never thought I'd be here either) and just got approved yesterday, but after reading through everyone's experiences I'm already dreading running into this same $0 payment issue. It sounds like this ReliaCard system glitch is so widespread that it's almost guaranteed to happen. I'm definitely bookmarking all the strategies you all have shared - the payment services number (800-558-8321), the Tuesday/Wednesday 10:30am timing, the specific phrases about "payment method processing status," and that email address TWC.BPC_Debit_Card@twc.texas.gov. It's honestly shocking that TWC isn't being transparent about this system-wide issue and we have to rely on community detective work to figure out how to access our own approved benefits. @Oliver Alexander and @Mateo Rodriguez - thanks for sharing those specific phrases that actually work with the reps. Those seem like the key to getting past the standard "everything looks fine" responses. And @Chloe Martin's documentation tips are brilliant - I'm going to start tracking everything from day one just in case. The financial stress you all are describing while waiting for approved benefits is exactly what terrifies me about this process. But seeing that people do eventually get their issues resolved with enough persistence gives me hope. This community support is invaluable when the official system is so broken. Thanks everyone for sharing your hard-won knowledge!

I'm dealing with this exact same frustrating situation right now! Just got laid off from my tech job and have been trying to reach TWC for the past four days with absolutely no luck. My longest wait was 3 hours and 45 minutes yesterday before I finally gave up when I had to leave for a doctor's appointment. Reading through all these comments has been incredibly helpful though - I had no idea about the 7:00 AM Wednesday morning strategy that everyone's recommending. It's honestly ridiculous that we have to become tactical experts just to file for unemployment, but I'm definitely setting multiple alarms tonight to try that approach tomorrow. One thing I wanted to add that might help others: I found that the TWC website has a "system status" page that shows if their phone lines or online portal are experiencing issues. It's at twc.texas.gov/news/system-status. Might save some people from wasting hours trying to call when they're having technical problems. Also, make sure you're calling the right number for your specific situation. I was calling the general inquiry line for two days before realizing I should have been using the new claims line instead. Thanks to everyone sharing their strategies and experiences here - it really helps to know we're all struggling with the same broken system together!

I'm so sorry you're going through this frustrating experience! Unfortunately, those 3+ hour wait times are completely normal right now - I went through the exact same thing when I filed my claim two months ago. What finally worked for me was calling at exactly 7:00 AM on a Wednesday morning. I know it sounds brutal to set an alarm that early, but I got through in about 30 minutes instead of waiting all day. For your employer address question, definitely use the physical location where you actually worked, not their new relocated address - I had the same confusion and that's what the agent confirmed when I finally got through. Before torturing yourself with more phone calls though, try the online portal at ui.texasworkforce.org one more time with that address clarification. The system has actually gotten much better and you might be able to complete everything online without calling at all. If you do need to call, have all your employment documents ready - W-2s, dates of employment, reason for separation, etc. Once you finally reach someone, you'll want to move quickly to get everything resolved in one call. The system is absolutely broken and I know how stressful it is when you desperately need that income, but don't give up! The early morning strategy really does work. You've got this!

I've been getting TWC direct deposits for about a year now and want to share my experience to help with your planning. The midnight submission timing really doesn't make any difference - TWC processes all Wednesday requests in the same overnight batch regardless of when you submit during the day. However, since you're switching from paper checks to direct deposit for the first time, you should definitely prepare for a delay of 3-5 business days instead of the usual 2. My first direct deposit took 4 business days (arrived Tuesday around 11am) due to their verification process for new direct deposit setups. Given your tight car payment deadline, I'd strongly recommend calling your lender TODAY to explain you're waiting on first-time unemployment direct deposit verification - most auto loan companies understand this situation and will work with you if you're proactive about communicating. You can monitor your payment status on the TWC portal Thursday to see when it shows as processed. The good news is after this first deposit, your timing will become incredibly reliable - mine hits every Friday at 9:10am like clockwork now. Better to plan for Tuesday and be pleasantly surprised if it comes earlier!

I've been through this exact situation with TWC direct deposits and wanted to add my perspective. The midnight timing really won't make a difference - TWC processes all Wednesday requests in batches overnight regardless of submission time. Since this is your first direct deposit after switching from paper checks, you should definitely expect a delay of 3-4 business days instead of the usual 2. My first direct deposit took exactly 3 business days and hit my account Monday morning at 8:30am. Given your Friday car payment deadline, I'd absolutely recommend calling your lender today to explain you're waiting on first-time direct deposit verification - they're usually very understanding about unemployment timing delays. Also worth noting that once you get past this initial verification, the timing becomes incredibly consistent. My deposits now hit every Friday at 8:25am like clockwork, which makes budgeting so much easier. Don't stress too much - just plan for Monday/Tuesday and communicate with your lender!