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Joy Olmedo

TWC application confusion: How to reapply after returning to work then getting laid off again?

I'm totally confused about my TWC situation right now. I initially filed for unemployment back in January 2024 and got approved. Then I found a new job in March 2024 and simply stopped requesting payments (didn't formally report my employment to TWC because I didn't know I needed to). Fast forward to July 2024, I just got laid off AGAIN from this new job. When I tried to file a new claim on the TWC website, it shows my January claim is still active even though I haven't requested payments since March! Do I need to file a new application completely? Can I just start requesting payments on the old claim? Will I be penalized for not reporting my employment back in March? I really need this figured out ASAP since bills are already piling up. Any advice would be super appreciated!

Isaiah Cross

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You don't actually need to file a new claim! This is a common situation. Since your benefit year (12 months from your January application) hasn't expired yet, you can just start requesting payments again on your existing claim. TWC calls this "reopening" your claim. Log into your TWC account, go to the payment request section, and choose the option to reopen your claim. You'll need to provide information about your most recent employment, including the reason for separation. As long as this new layoff qualifies you for benefits, you should be able to start receiving payments again. The system will automatically calculate any remaining benefits from your original claim.

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Joy Olmedo

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Thank you so much! I didn't see a specific "reopen" option though? When I go to payment request it just gives me an error saying I've missed too many payment requests. Should I call them directly?

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Kiara Greene

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The same thing happened to me last year! It's so confusing. I was told I had to call them because I missed more than 3 payment requests in a row. The website won't let you restart it yourself after that much time has passed.

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Joy Olmedo

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Ugh that's what I was afraid of. I've been trying to call TWC for 2 days and can't get through. Just busy signals or the automated system says they're experiencing high call volume. Did you have trouble reaching someone?

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Evelyn Kelly

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u need 2 call them ASAP cuz ur old claim is probably still active but on hold. the website wont work 4 this. and b prepared for them 2 ask why u didnt report ur job in march, just tell them u didnt know.

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Paloma Clark

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Calling TWC is literally the worst. I spent TWO WEEKS trying to get through about my claim issues. The trick is to call right when they open at 8:00 AM, but even then it's a nightmare. Good luck!

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Heather Tyson

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I was in this exact situation and spent days trying to reach TWC with no luck. Then I found this service called Claimyr (claimyr.com) that got me connected to a TWC agent in less than 30 minutes! They basically keep calling on your behalf until they get through, then connect you. Saved me from spending hours redialing. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh. After I finally got through, the agent was able to reactivate my claim and I just had to answer questions about my recent employment.

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Raul Neal

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Is that service legit? Sounds too good to be true with how impossible it is to reach TWC these days.

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Heather Tyson

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It's definitely legit. I was skeptical too but was desperate after trying for days. They don't do anything magical - they just have an automated system that keeps calling TWC until it gets through, then connects you. Saved me hours of frustration.

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Joy Olmedo

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Thanks for the tip! I'll check it out if I can't get through tomorrow morning. I'm going to try calling right at 8am first.

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Jenna Sloan

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To clarify some confusion in this thread: When you stop requesting payments for more than 3 weeks, your claim becomes inactive. Since you're still in the same benefit year (which runs for 52 weeks from your initial claim date), you don't file a new application - you reactivate your existing claim. Here's what you need to do: 1. Call TWC at 800-939-6631 2. Select the option to speak with a representative about your claim 3. Tell them you need to reactivate your claim after returning to work and being laid off again 4. They'll ask for details about your most recent employment 5. Be honest about not reporting your March employment - this happens often Regarding your benefits: You'll receive whatever balance remained from your original claim. If you exhausted those benefits or your new employment would qualify you for a higher benefit amount, ask the representative if you might qualify for a new claim based on more recent wages.

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Joy Olmedo

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This is really helpful, thank you! Do you know if TWC will penalize me for not reporting my employment back in March? I honestly didn't know I was supposed to do that.

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Jenna Sloan

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You won't be penalized for not reporting your employment as long as you didn't request any benefit payments after you started working. Since you mentioned you stopped requesting payments when you found work, you should be fine. TWC only considers it fraud if you claimed benefits while working and not reporting those wages. Just be completely honest with the representative about your work history and dates when you speak with them.

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Joy Olmedo

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That's a huge relief! I definitely didn't request any payments after I started working. I'll call them tomorrow and explain everything. Thanks again for all the helpful information!

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The TWC system is TERRIBLE about explaining this process!!! I went through this exact nightmare scenario last year and wasted TWO WEEKS trying to figure it out. When I finally got through to someone, they acted like I should have magically known all their stupid procedures. The online system should clearly explain what to do if you get a job and then lose it again! I swear they intentionally make it confusing so people give up and don't collect benefits they're entitled to!!

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Evelyn Kelly

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so true! they make everything so complicated. i missed out on like $1800 because i didnt know i could reopen my old claim and waited too long

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Joy Olmedo

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UPDATE: I finally got through to TWC this morning! For anyone who might have the same problem in the future: I called exactly at 8:00 AM and only had to wait about 20 minutes. The rep explained that since I stopped claiming when I got the job in March, everything was fine. My original claim from January was still valid, and I just needed to reactivate it. They asked about my most recent employment history and why I was laid off. The rep filed a new "additional claim" (that's what they call it) on my original claim. She said I should be able to request payment next week and will receive whatever balance I had left from my original claim. Thanks everyone for your help!

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Kiara Greene

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So glad you got it resolved! Thanks for coming back to update us!

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Sean Murphy

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That's awesome! Your update is super helpful for anyone else who might run into this same situation. It's good to know that calling right at 8 AM actually works and that TWC was understanding about the whole situation. Thanks for sharing the details about the "additional claim" process too - I had no idea that's what they called it!

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Mateo Warren

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Great update Joy! This is exactly the kind of follow-up that helps the whole community. I went through a similar situation a few months ago and wish I had found a thread like this. The "additional claim" terminology is confusing - TWC really needs to improve their communication about these processes. For future reference for anyone reading this, if you're in the same boat, definitely try calling right at 8 AM. I've found that's consistently the best time to get through to them. Also, don't stress too much about not reporting employment when you stop claiming - as long as you weren't fraudulently collecting benefits while working, they're usually pretty understanding about honest mistakes.

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Connor Byrne

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This whole thread has been a lifesaver! I'm actually dealing with almost the exact same situation right now - got laid off in December, found work in February, and just got let go again last week. I was panicking about whether I'd have to start completely over with a new application. Joy's update gives me hope that it won't be as complicated as I thought. Going to try calling at 8 AM tomorrow and mention the "additional claim" process. Thanks everyone for sharing your experiences!

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Jasmine Quinn

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Connor, you're in great hands with this thread! I just went through something similar earlier this year - got laid off, found temp work for a few months, then got laid off again. The key thing is that as long as you're still within your original benefit year (which sounds like you are since you filed in December), you can absolutely reactivate your existing claim rather than starting over. When you call, make sure to have your employment dates and separation reason ready for the most recent job. The TWC rep will walk you through everything, but having those details handy speeds up the process. Also, don't be discouraged if you don't get through on your first try at 8 AM - sometimes it takes a few attempts even at the best times. Good luck tomorrow!

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Ella Cofer

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Thanks Jasmine! That's really reassuring to hear from someone who's been through the same process recently. I do have all my employment dates and separation info ready to go, so hopefully that will help speed things along. It's such a relief to know that I don't have to start completely from scratch with a new application. This whole community thread has been incredibly helpful - way more informative than anything I could find on the actual TWC website! I'll definitely be patient if I don't get through right away at 8 AM. Fingers crossed for tomorrow!

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This is such a helpful thread! I'm bookmarking this for future reference. It's crazy how TWC's website doesn't clearly explain the reactivation process - you'd think they'd have a simple FAQ about what to do when you return to work and then get laid off again. Joy's experience shows that being honest and calling at 8 AM really does work. For anyone else reading this, it sounds like the key points are: 1) You can reactivate within your benefit year instead of filing new, 2) Have your recent employment details ready, 3) Be upfront about not reporting previous employment if you stopped claiming, and 4) Ask specifically about an "additional claim" if the rep seems confused. Thanks everyone for sharing your real experiences - this is way more useful than the official TWC guidance!

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Absolutely agree! This thread should be pinned somewhere because it covers exactly what TWC's website fails to explain clearly. I'm relatively new to dealing with unemployment claims and had no idea about the "additional claim" process or that you could reactivate within your benefit year. The official TWC resources make it sound like you always have to file a completely new application if there's any gap in claiming. It's frustrating that people have to rely on community knowledge to figure out something that should be straightforward. Thanks to everyone who shared their experiences - it really helps newcomers like me understand what to expect!

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Emily Jackson

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This thread is absolutely golden! I'm dealing with a similar situation right now - filed in October, worked for about 6 weeks in December/January, and just got laid off again last Friday. I was completely lost about whether I needed to file a new claim or what. Joy's update about the "additional claim" process is exactly what I needed to hear! I'm definitely going to try calling at 8 AM tomorrow armed with all the info from this thread. It's honestly ridiculous that TWC's website doesn't make any of this clear - you shouldn't need to hunt through community forums to understand basic processes. Thanks to everyone who shared their experiences, especially those who came back with updates after getting things resolved!

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Mateo Perez

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Emily, you're in a really similar situation to what Joy dealt with! Since you filed in October and it's still within your benefit year, you should definitely be able to reactivate your existing claim rather than starting over. The fact that you only worked for 6 weeks means you probably have most of your original benefit balance still available. When you call tomorrow, make sure to mention that you stopped claiming when you started working in December and that you need to file an "additional claim" for your recent layoff. Having this thread's info will definitely help you navigate the call more confidently. Good luck getting through - hopefully the 8 AM strategy works for you too!

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Leila Haddad

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Emily, you're in the exact same boat I was in! Since you filed in October, you're definitely still within your benefit year and can reactivate your existing claim. The 6-week work period shouldn't complicate things at all - I worked for about 4 months and it was still straightforward. Just make sure when you call to emphasize that you stopped requesting payments when you started working and need to reactivate for your recent layoff. Having all your employment dates and separation reason ready will make the call go much smoother. The rep might use different terminology than "additional claim" but that's essentially what they're doing. You've got this!

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This thread has been incredibly helpful! I'm currently in a similar situation - filed my claim last November, worked from January through March, and just got laid off again two weeks ago. I was completely panicking thinking I'd have to start over with a whole new application. Joy's update about the "additional claim" process and everyone's advice about calling at 8 AM has given me so much confidence going into this. It's honestly shocking how poorly TWC explains these processes on their website. You'd think something as common as "work for a while then get laid off again" would have clear instructions somewhere! I'm going to try calling tomorrow morning with all the info from this thread. Thanks to everyone for sharing their real experiences - this community knowledge is invaluable when the official resources fall short!

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Diego Vargas

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CosmicCrusader, you're definitely in the right place! Your timeline (filed in November, worked Jan-March, laid off recently) is almost identical to several others in this thread. Since you're still well within your benefit year, reactivating your existing claim should be straightforward. The fact that you stopped claiming when you started working in January shows you did everything right - no fraud concerns at all. When you call tomorrow, just be ready with your recent employment dates and layoff details. The "additional claim" terminology might vary, but the process is the same. This thread really highlights how much TWC's website needs improvement - basic scenarios like ours should have clear step-by-step guidance! Good luck with your call tomorrow!

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